TheOnlineCasino.co.uk
TheOnlineCasino.co.uk is an online casino and sportsbook operating as a whitelabel site under the licence of ProgressPlay Limited. The operator holds an active UKGC licence but was hit with a £1 million financial penalty in May 2025 for anti-money laundering and social responsibility failures, earning a regulatory trust grade of F.
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About
TheOnlineCasino.co.uk is a UK-licensed gambling site offering casino games, sports betting, and bingo. According to its website, it provides slots, live dealer games, table games, and a sportsbook, with payment options including Visa, Mastercard, PayPal, Skrill, Neteller, and Apple Pay. It's a whitelabel operation, meaning the site runs on a platform managed by its licensed operator rather than operating infrastructure of its own.
The site is licensed through ProgressPlay Limited, which has held a UKGC casino licence since 1 November 2014, giving the operator just over 11 years of continuous licensing. ProgressPlay Limited also holds a General Betting Standard licence granted in December 2018 and a Bingo licence added in August 2024, covering the full range of products the site claims to offer.
Despite that licensing history, the operator's regulatory record is a concern. In May 2025, the UK Gambling Commission imposed a £1,000,000 fine on ProgressPlay Limited after finding breaches of AML and social responsibility code provisions. The Commission also attached an additional licence condition requiring a third-party audit. That penalty pulls the operator's trust grade to F, and consumers should weigh that against the site's active status.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Sportsbook
- Mobile compatibility
- Loyalty program
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at TheOnlineCasino.co.uk can claim a single deposit-match welcome bonus that also includes a free spins component on their first deposit.
Conditions Explained
This offer comes with a 10x wagering requirement, which means you'd need to bet the bonus amount ten times over before you can withdraw any bonus winnings. Free spins winnings carry the same 10x requirement but must be met within 7 days, while the main bonus has a 30-day window. There's a withdrawal cap of £50 on the bonus amount and £20 on free spins winnings, so you can't keep more than those amounts from the offer regardless of how much you win. Skrill and Neteller deposits don't qualify, so use another payment method if you want to claim it. The offer is also limited to 5 brands within the same network, so it won't apply if you've already claimed a welcome bonus elsewhere in that group. Requesting a withdrawal while a bonus is active will cancel it.
Can You Trust TheOnlineCasino.co.uk?
Positive Signals
- Active UKGC licence held continuously since November 2014
- Three licence types: casino, general betting, and bingo, all active
- SSL grade A with TLS 1.3 support
- ADR registered with eCOGRA, IBAS, and Resolver for dispute resolution
- Domain registered since 2016 with public WHOIS transparency
Concerns
- £1 million fine imposed by UKGC in May 2025 for AML and social responsibility failures
- Third-party audit condition attached to ProgressPlay Limited's licence following the penalty
- Operator trust grade: F (score 49 out of 100)
- Trustpilot score 1.8 out of 5 from 41 reviews
- No DNS email security: SPF, DKIM, DMARC, DNSSEC, and CAA records are all absent
What Users Say
TheOnlineCasino.co.uk has a Trustpilot score of 1.8 out of 5 from 41 reviews, which is very low. No detailed breakdown of star ratings or review themes is currently available for this brand specifically, but the score places it among poorly-rated gambling sites on the platform.
Common Themes
Detailed topic summaries aren't available for this brand at this time.
Regulatory Context
The operator's 2025 penalty covered social responsibility failures, which in practice often relates to inadequate checks on player spending and problem gambling triggers. A Trustpilot score of 1.8 from 41 reviews suggests customer dissatisfaction is widespread, though without detailed review themes it isn't possible to draw a direct line between specific complaints and the enforcement findings. The combination of a regulatory fine and poor consumer ratings is a pattern worth noting.
Source: Trustpilot
UKGC Licence Status
ProgressPlay Limited holds three active UKGC licences covering the products offered on TheOnlineCasino.co.uk. The Remote Casino licence, granted on 1 November 2014, permits online slots, live dealer games, and table games. The General Betting Standard (Real Event) licence, granted on 17 December 2018, covers sports betting. The Bingo licence, granted on 23 August 2024, is the most recent addition. All three are currently active with no expiry dates recorded, and the operator's UKGC account number is 39335.
ProgressPlay Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS, and Resolver. ADR schemes allow players to escalate unresolved complaints to an independent body if direct contact with the operator fails. Registration with multiple providers gives customers options if they need to raise a formal dispute.
Regulatory Actions
ProgressPlay Limited has one recorded regulatory action. On 9 May 2025, the UK Gambling Commission found the operator had breached anti-money laundering code provisions and social responsibility requirements. The Commission imposed a £1,000,000 financial penalty, issued a formal warning, and attached an additional condition to ProgressPlay Limited's licence requiring an independent third-party audit of its compliance practices. This is a substantial penalty, and the audit condition signals the Commission's ongoing concern about the operator's controls.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator behind TheOnlineCasino.co.uk. The company first received its gambling licence on 1 November 2014 and has been continuously licensed for over 11 years, running a portfolio of whitelabel casino and betting sites under the same account. No UK Companies House registration data is available in the public record for this entity, which limits the corporate transparency picture.
The operator's regulatory standing is currently poor. The 2025 financial penalty and mandatory audit condition reflect serious compliance failures in AML and social responsibility. A trust score of 49 out of 100 and a grade of F put ProgressPlay Limited among the lower-rated operators in the UKGC's licensed cohort.
Other Sites by ProgressPlay Limited
ProgressPlay Limited operates a large portfolio of whitelabel sites under the same UKGC licence. Other brands in the group include BetStorm, Betmorph Casino, and Betano, among others. BetStorm carries a Trustpilot score of 1.3 from 67 reviews. Consumers researching any ProgressPlay Limited brand should note that regulatory actions against the operator, including the 2025 fine, apply across the entire licensed estate.
