Pots of Luck
Pots of Luck is an online casino operating under a UKGC licence held by ProgressPlay Limited, which has been licensed since November 2014. The operator received a £1,000,000 financial penalty in 2025 for anti-money laundering and social responsibility failures, giving it a trust grade of F.
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About
Pots of Luck is an online casino at potsofluck.com, licensed in Great Britain through its operator's UKGC permissions. The site states it offers slots, table games, and live casino products, and it operates as a whitelabel site built on the platform of its parent company. Its domain has been registered since July 2015 and carries a valid SSL certificate issued in January 2026.
The casino's UKGC authorisation comes through ProgressPlay Limited, which holds active Remote Casino, Remote Bingo, and General Betting licences. That operator has faced significant regulatory scrutiny. In May 2025 the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited after finding breaches of anti-money laundering rules and social responsibility code provisions. The Commission also issued a warning and attached an additional licence condition requiring a third-party audit.
Trustpilot data shows 40 reviews with an average score of 1.8 out of 5. That independently low user rating, combined with the operator's enforcement record, means consumers should approach Pots of Luck with caution regardless of the site's sound technical infrastructure.
Features & Offerings
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Pots of Luck can claim a deposit bonus on their first deposit, receiving a percentage match on the amount they put in. The offer is straightforward but comes with several conditions worth reading before signing up.
Conditions Explained
The bonus money must be wagered 10 times before you can withdraw it. For example, if you receive a £30 bonus, you'd need to place £300 in bets using that bonus before the funds become withdrawable. Winnings are capped at 1 times the bonus amount, so the maximum you can withdraw from this offer is £50 regardless of how much you win. The offer is valid for 30 days, meaning you have a month to meet the wagering requirement or the bonus expires. Deposits made via Skrill or Neteller don't qualify. One more catch worth knowing: this offer is limited to 5 brands within the same network, so if you've already claimed a welcome offer from a sister site, you may not be eligible. If you request a withdrawal before completing the wagering, all active bonuses are cancelled.
Ongoing Promotions
Existing players at Pots of Luck have a rotation of weekly promotions to work through, including random free spins draws on multiple days of the week, a weekly featured game, and occasional limited-time bonus events.
SWEET25WKND500Conditions Explained
Most ongoing promotions require you to opt in and deposit using a specific promo code to be eligible. For free spins offers, winnings must be wagered 10 times within 7 days before withdrawal. Free spins themselves are also valid for 7 days from the point you receive them. Winnings from free spins are capped at £20 across all the recurring promotions. The wheel-based promotions (Midweek Wheel of Prizes and Weekend Wheel of Spins) award a random number of free spins rather than a fixed amount, so there's no guaranteed outcome. The minimum deposit for these wheel promotions is £20. Skrill and Neteller deposits don't qualify for any of these offers, and requesting a withdrawal cancels any active bonuses. The Viva La Valentine promotion runs only through February 2026 and is not a permanent offer.
Can You Trust Pots of Luck?
Positive Signals
- UKGC licensed since November 2014 through ProgressPlay Limited
- SSL grade A with TLS 1.3 support
- Domain registered since 2015, over 10 years of registration history
- ADR access through eCOGRA, IBAS, and Resolver for dispute resolution
Concerns
- £1,000,000 financial penalty issued to ProgressPlay Limited in May 2025 for AML and social responsibility failures
- Operator trust grade F (score 49/100) reflecting enforcement history
- Trustpilot score 1.8/5 from 40 reviews
- No SPF or CAA records on the domain's DNS configuration
What Users Say
Pots of Luck has a Trustpilot score of 1.8 out of 5 from 40 reviews. That's a very low rating. The volume is modest but the score is consistent with the pattern seen across other ProgressPlay Limited brands.
Common Themes
No topic-level summaries are available for this brand. The low overall score suggests dissatisfied customers are the dominant voice in these reviews.
Regulatory Context
The operator's May 2025 enforcement included findings of AML failures and social responsibility breaches. Social responsibility failures can include inadequate checks on at-risk customers, delayed or refused withdrawals, and poor affordability processes. A Trustpilot score of 1.8 from Pots of Luck customers is consistent with the kind of operational complaints that AML and social responsibility enforcement actions often reflect. The connection can't be confirmed without the specific review text, but the correlation is worth noting.
Source: Trustpilot
UKGC Licence Status
Pots of Luck operates under licences held by ProgressPlay Limited (UKGC account number 39335). The operator holds three active permissions: a Remote Casino licence granted November 2014 (permits online slots and table games), a General Betting Standard licence granted December 2018 (permits sports betting on real events), and a Remote Bingo licence granted August 2024. All three licences are currently active with no recorded expiry dates.
ProgressPlay Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS (the Independent Betting Adjudication Service), and Resolver. ADR schemes give consumers a free, independent route to challenge decisions on complaints such as disputed withdrawals or bonus issues, without going to court.
Regulatory Actions
ProgressPlay Limited has one recorded regulatory action. On 9 May 2025, the UK Gambling Commission found the operator had breached anti-money laundering code provisions and social responsibility requirements. The Commission imposed a £1,000,000 financial penalty, issued a formal warning, and attached an additional condition to its licence requiring a third-party compliance audit. This is a material concern for any consumer using a site operated by ProgressPlay Limited.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator behind Pots of Luck. The company has held a Remote Casino licence since November 2014, giving it over 11 years of continuous licensing. It runs a whitelabel platform that powers a large number of consumer-facing gambling brands across multiple categories including casino, bingo, and sports betting.
Despite that licensing longevity, the operator's regulatory record has deteriorated. The £1,000,000 fine imposed in May 2025 for AML and social responsibility failures is a serious outcome. The Commission's decision to attach a third-party audit condition suggests ongoing concern about the operator's compliance. ProgressPlay Limited carries an operator trust score of 49 out of 100, a grade F.
Other Sites by ProgressPlay Limited
ProgressPlay Limited operates a large portfolio of whitelabel brands under the same UKGC licences. Other active sites on its platform include 777bet.casino, 777Tigers, Aced Bet, Ace Lucky Casino, BetElite, Betmorph Casino, BetStorm, and Booming Casino, among others. Any regulatory action against ProgressPlay Limited applies across all of these brands.
