Mr SuperPlay Casino
Mr SuperPlay Casino is an online casino operated by ProgressPlay Limited, which has held a UKGC licence since November 2014. The operator received a £1,000,000 financial penalty in May 2025 for anti-money laundering and social responsibility failures, giving it an F trust grade.
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About
Mr SuperPlay Casino is an online gambling brand operating under the UK Gambling Commission licence of ProgressPlay Limited. The site runs as a whitelabel, meaning it operates on a third-party platform rather than proprietary software. According to their website, the casino offers slots, live casino games, and table games, with payment options including Visa, MasterCard, PayPal, Skrill, and Neteller.
ProgressPlay Limited has been UKGC-licensed since 1 November 2014, giving it over 11 years of regulated operation. But that long licensing history doesn't translate to a clean record. The operator received a £1 million fine from the Commission in May 2025 after breaching anti-money laundering codes and social responsibility requirements. The penalty also came with a warning and an additional licence condition requiring a third-party audit.
The operator's trust grade sits at F, driven down by the severity of the 2025 enforcement action. Consumers researching Mr SuperPlay Casino should weigh this regulatory history carefully alongside the site's claimed offerings.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Features a variety of NetEnt and Microgaming games
- Live casino available
- Secured with SSL encryption
- Proven fair by independent audits
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Mr SuperPlay Casino can claim a deposit match bonus with a set of free spins on their first deposit. There's one welcome offer available, activated without a promo code.
Conditions Explained
The welcome bonus carries a 10x wagering requirement on the bonus amount before you can withdraw, meaning if you receive a bonus you must bet that amount ten times over. The free spins winnings also require 10x wagering, but you only have 7 days to meet that requirement compared to 30 days for the main bonus. The maximum you can withdraw from this offer is capped at 1x the bonus amount, and from the free spins winnings it's capped at £1.50. The free spins are available on Gates of Olympus only. Deposits via Skrill and Neteller don't qualify. Mr SuperPlay Casino also belongs to a network, and this offer is limited to 5 brands within that network, so if you've claimed a similar offer at a sister site, you may not be eligible here. Withdrawing at any point cancels any active bonus.
Ongoing Promotions
Existing players at Mr SuperPlay Casino have access to a range of ongoing promotions, including weekend deposit bonuses with free spins, a cashback offer, weekly free spins deals tied to specific days, slot tournaments with cash prizes, and a tiered loyalty rewards programme.
WEEKENDExpires 28 Feb 2026RONINExpires 28 Feb 2026GOLDExpires 28 Feb 2026TGIFExpires 28 Feb 2026Conditions Explained
Several promotions require a promo code at deposit and are only valid on specific days of the week, so timing matters. The weekend deposit bonus and the Wednesday deposit bonus both carry a 10x wagering requirement on the bonus money, and bonus winnings must be used within just 2 days. The weekend free spins conversion cap is £2, while the Wednesday offer caps winnings from free spins at £1. The Monday/Tuesday free spins offer (code RONIN) also applies 10x wagering on winnings with a 2-day window and a £7.50 conversion cap. The Friday free spins deal (code TGIF) caps withdrawable winnings at £5. Skrill and Neteller deposits are excluded from all promo code offers. The cashback scheme pays out within 72 hours, with a minimum reward of £5 and a maximum of £25, and no wagering requirement applies to cashback. Slot tournaments run on a leaderboard basis and only reward the top finishers, so the headline prizes go to a small group of players. The loyalty programme works on a mission-based progression system with rewards unlocking at higher levels, and free spin winnings from loyalty rewards are capped at £20.
Can You Trust Mr SuperPlay Casino?
Positive Signals
- UKGC licensed since November 2014 across casino, betting, and bingo categories
- Three ADR providers registered: eCOGRA, IBAS, and Resolver for dispute resolution
- SSL grade A with TLS 1.3 encryption supported
- Domain registered since 2016, giving it nearly a decade of presence
Concerns
- £1,000,000 financial penalty imposed in May 2025 for AML and social responsibility breaches
- Additional licence condition attached requiring a third-party audit
- Operator trust grade F (score 49/100)
- DNS email security incomplete: missing DKIM, DMARC, and DNSSEC records
What Users Say
Mr SuperPlay Casino has a Trustpilot profile but has received no reviews to date. There's no user sentiment data available for this brand specifically.
Regulatory Context
Without any Trustpilot reviews for Mr SuperPlay Casino, it isn't possible to cross-reference consumer complaints with the enforcement history. The 2025 penalty centred on AML and social responsibility failures, which in practice often surface in user complaints about account verification, withdrawal delays, or self-exclusion failures. If reviews emerge, those themes would be worth watching.
Source: Trustpilot
UKGC Licence Status
Mr SuperPlay Casino operates under licences held by ProgressPlay Limited (UKGC account 39335). The operator holds three active licences: a Remote Casino licence granted on 1 November 2014, which permits online slots and table games; a General Betting Standard Real Event licence granted on 17 December 2018, which covers fixed-odds sports betting; and a Bingo licence granted on 23 August 2024. All three licences are currently active with no expiry dates recorded.
ProgressPlay Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS (Independent Betting Adjudication Service), and Resolver. ADR providers offer consumers a free, independent route to raise complaints against a gambling operator if internal complaints processes fail to resolve an issue.
Regulatory Actions
ProgressPlay Limited, the operator behind Mr SuperPlay Casino, was subject to a formal regulatory action on 9 May 2025. The UK Gambling Commission found the operator had breached anti-money laundering code provisions and social responsibility requirements. As a result, the Commission imposed a £1,000,000 financial penalty, issued a formal warning, and attached an additional condition to the licence requiring a third-party audit to verify compliance improvements.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator running Mr SuperPlay Casino. The company (account number 39335) first received its UKGC licence in November 2014 and has been operating in the UK market for over 11 years. Its licence category is classified as mixed, covering casino, betting, and bingo products across its portfolio of brands.
The operator also holds registrations with three Alternative Dispute Resolution providers: eCOGRA, IBAS, and Resolver. But the 2025 enforcement action is a material concern. A £1 million penalty for AML and social responsibility failures puts ProgressPlay Limited in a category of operators that have fallen short of UKGC standards, and the mandatory third-party audit suggests the Commission isn't satisfied the issues are self-corrected.
Other Sites by ProgressPlay Limited
ProgressPlay Limited operates a large portfolio of whitelabel gambling brands under its UKGC licence. Other active brands in its network include BetStorm, Betmorph Casino, Ace Lucky Casino, Booming Casino, and BetElite, among others. All share the same regulatory standing and enforcement history.
