Jazzy Spins
Jazzy Spins is an online casino operated by ProgressPlay Limited under a UKGC licence. The operator carries a trust grade of F and was hit with a £1,000,000 regulatory penalty in 2025 for AML and social responsibility failures. Consumers researching this brand should weigh that history carefully.
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About
Jazzy Spins is a UK-facing online casino that launched in 2019 and is built on a whitelabel platform operated by ProgressPlay Limited. The site adopts a roaring twenties theme and, according to its own website, offers over 2,500 games including slots and live casino titles. It accepts a wide range of payment methods such as Visa Debit, PayPal, and Apple Pay, though these are the operator's own claims and haven't been independently verified.
The casino holds an active UKGC licence, which means it's subject to UK consumer protection rules and responsible gambling requirements. ProgressPlay Limited has held continuous licensing since 1 November 2014, giving the company over 11 years in the regulated UK market. That longevity doesn't offset the serious regulatory action taken against it in 2025, however. The UKGC imposed a £1 million financial penalty on ProgressPlay Limited after finding breaches of anti-money laundering and social responsibility obligations, and attached an additional audit condition to its licence.
Dispute resolution for this brand is handled through eCOGRA, IBAS, and Resolver, giving consumers three separate channels if a complaint can't be resolved directly with the casino.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Roaring 20s theme
- Over 2500+ games
- UKGC licensed
- Responsible gambling tools
- Mobile-first design
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Jazzy Spins can claim a deposit match bonus combined with a set of free spins. It's a single welcome offer with both a cash bonus and spins component.
Conditions Explained
The deposit bonus comes with a 10x wagering requirement, meaning you must bet the bonus amount 10 times before you can withdraw anything. The free spins winnings carry a separate 10x wagering requirement and must be met within 7 days. The bonus itself expires after 30 days. Any winnings from free spins are capped at £4 maximum withdrawal. The bonus is limited across up to 5 brands within the same network, so if you've claimed it elsewhere in that group it may not be available. Skrill and Neteller deposits don't qualify. Requesting a withdrawal cancels any active bonuses.
Ongoing Promotions
Existing players can access a mix of weekly reload bonuses, free spins offers, cashback, and slot tournaments. Several promotions are day-specific, running on particular days of the week.
WEEKENDExpires 28 Feb 2026Conditions Explained
The weekend reload bonus and Wednesday bonus require a promo code and must be used on specific days. Winnings from these bonuses carry a 10x wagering requirement and must be met within 2 days. The Wednesday free spins cap withdrawals at £1. The Monday and Tuesday free spins on Ronin's Honour cap withdrawals from those spins at £7.50, also with a 10x wager requirement within 2 days. The weekly cashback offer has no wagering requirement, but the minimum reward is £5 and the maximum is £25. For both slot tournaments, Skrill and Neteller deposits are excluded. All promotions marked as valid through February 2026 will not be available after that date.
Can You Trust Jazzy Spins?
Positive Signals
- Active UKGC licence covering casino, sports betting, and bingo
- ProgressPlay Limited licensed since November 2014 — over 11 years of continuous UK regulation
- Three ADR providers registered: eCOGRA, IBAS, and Resolver
- DNS email authentication in place (SPF, DKIM, DMARC)
Concerns
- £1,000,000 financial penalty imposed by UKGC in May 2025 for AML and social responsibility breaches
- Third-party audit condition attached to operator licence following enforcement
- Operator trust grade: F (score 49/100)
- Domain score: F (18/100) — no SSL data recorded, WHOIS not transparent, domain age unverified
- Trustpilot rating of 3.1 from 23 reviews — low review volume limits reliability
What Users Say
Jazzy Spins has a Trustpilot score of 3.1 out of 5 from 23 reviews. That's a middling rating and the low review count means a handful of experiences in either direction could shift it significantly. The data doesn't include a breakdown by star rating, so no further segmentation is available.
Common Themes
No topic summaries are available for this brand's Trustpilot data.
Regulatory Context
The 2025 UKGC enforcement against ProgressPlay Limited specifically cited failures in social responsibility and AML compliance. Social responsibility failures often involve inadequate checks on customers who may be experiencing gambling harm, including insufficient interaction when spending patterns raise concern. If any Jazzy Spins users have experienced poor support during account reviews or felt their spending was not monitored responsibly, that would be consistent with the regulator's findings. The absence of detailed review themes here prevents a direct connection, but the enforcement context is relevant.
Source: Trustpilot
UKGC Licence Status
Jazzy Spins operates under licences held by ProgressPlay Limited (UKGC account number 39335). Three licence types are active. The Remote Casino licence, granted on 1 November 2014, covers online slots and table games. A General Betting Standard (Real Event) licence, granted on 17 December 2018, permits sports betting on real-world events. A Bingo licence was added on 23 August 2024, extending the operator's permitted product range. All three remain active with no expiry date recorded.
ProgressPlay Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS, and Resolver. ADR gives consumers a formal, independent route to pursue unresolved complaints without going to court, and having three providers is an above-average level of consumer protection in this area.
Regulatory Actions
In May 2025, the UK Gambling Commission found that ProgressPlay Limited had breached anti-money laundering (AML) code provisions and failed to meet social responsibility obligations. The Commission imposed a £1,000,000 financial penalty and issued a formal warning. It also attached an additional licence condition requiring an independent third-party audit of the operator's compliance arrangements. This is a serious regulatory outcome and directly affects the trust grade assigned to all brands under this operator.
Site Assessment
Licensed Operator
ProgressPlay Limited is the licensed operator behind Jazzy Spins. The company has held a UKGC licence since 1 November 2014, making it one of the longer-standing operators in the UK online casino market at over 11 years. It runs multiple brands as a whitelabel platform provider, meaning Jazzy Spins is one of many sites that share its infrastructure and licence.
Despite that longevity, the operator's current regulatory standing is poor. The £1 million UKGC penalty issued in 2025 and the ongoing audit condition attached to its licence place ProgressPlay Limited in a category that warrants consumer caution. Its trust score sits at 49 out of 100, earning a grade of F.
Other Sites by ProgressPlay Limited
Jazzy Spins is one of many brands operated by ProgressPlay Limited on its whitelabel platform. Other active sites under the same operator include 777bet.casino, 777Tigers, Aced Bet, Ace Lucky Casino, BetElite, and BetStorm, among others. Any regulatory action against the operator affects all of these brands simultaneously.
