Casinomite
Casinomite is an online casino brand operated by ProgressPlay Limited. The operator holds an active UKGC licence but has faced a major regulatory penalty for serious compliance failures.
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About
Casinomite is an online gambling website operated by ProgressPlay Limited. The operator has been licensed by the UK Gambling Commission (UKGC) since 1 November 2014. According to its website, Casinomite offers a range of products including slots, live casino, and bingo games.
While the brand is active, its operator, ProgressPlay Limited, has a history of significant regulatory action. This includes a large financial penalty for failing to meet anti-money laundering and social responsibility standards. That's a key factor for consumers to consider when evaluating the trustworthiness of this brand.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Jackpots
- Bingo
- Games
Main Features
- £100 deposit match bonus
- 24/7 customer support
- Fast withdrawals
- KYC-verified transactions
Incentives
According to their website (checked 18 Feb 2026):
Welcome Offers
New players get a single deposit match bonus, giving a percentage boost on their first deposit up to a set cash limit.
Conditions Explained
The bonus comes with a 10x wagering requirement, meaning you must bet through the bonus amount 10 times before you can withdraw anything from it. You have 30 days to meet that condition. The most you can withdraw from the bonus is equal to the bonus amount itself. Skrill and Neteller deposits don't qualify. Requesting a withdrawal before completing the wagering will cancel any active bonus. This offer is also shared across a network of up to 5 brands, so if you've claimed it elsewhere under the same network, you may not be eligible.
Ongoing Promotions
Existing players have a range of recurring promotions including spin-the-wheel events on weekdays and weekends, daily mystery box free spins drops from Monday to Thursday, and a weekly free spins offer available throughout the week.
WED500MBOXLOVE25offerExpires 28 Feb 2024offerExpires 21 Feb 2024offerConditions Explained
All ongoing promotions require opt-in and a qualifying deposit using the relevant promo code, with a minimum deposit of £20 or £25 depending on the offer. Free spins winnings carry a 10x wagering requirement that must be completed within 7 days. The maximum you can withdraw from free spins winnings is £20 regardless of how much you win. The Midweek Wheel and Weekend Wheel award a random number of spins rather than a guaranteed amount. Skrill and Neteller deposits don't count towards any of these promotions. Requesting a withdrawal cancels all active bonuses.
Can You Trust Casinomite?
Positive Signals
- Operated by a UKGC licensed company
- Uses eCOGRA for dispute resolution
Concerns
- Operator fined £1 million in May 2025
- Fine was for anti-money laundering and social responsibility failures
- Operator has a very low F grade for regulatory trust
What Users Say
On Trustpilot, Casinomite has a rating of 2.9 out of 5 based on a very small number of reviews. With only 2 reviews recorded, this score isn't a reliable measure of overall customer experience.
Common Themes
There aren't enough reviews to identify consistent user feedback themes.
Regulatory Context
While there's not enough user feedback to draw conclusions, the operator's £1 million fine for social responsibility and AML failures is a documented fact. These types of breaches can relate to issues with affordability checks, customer interactions, and withdrawal processing, which are common sources of user complaints in the industry.
Source: Trustpilot
UKGC Licence Status
The operator, ProgressPlay Limited, holds several active licences from the UKGC. These include a Remote Casino licence for online slots and table games, a Remote Bingo licence, and a General Betting Standard (Real Event) licence for sports betting. These licences permit the company to offer a full range of online gambling products to customers in Great Britain.
If you have a complaint about Casinomite that you can't resolve directly, you can use an Alternative Dispute Resolution (ADR) service. The operator is registered with eCOGRA, an independent body that handles consumer disputes for free.
Regulatory Actions
The operator, ProgressPlay Limited, has a record of serious regulatory action. On 9 May 2025, the UKGC imposed a financial penalty of £1 million. The fine was issued for breaches of anti-money laundering (AML) and social responsibility code provisions. The regulator also issued a warning and required the operator to undergo a third-party audit.
Site Assessment
Licensed Operator
ProgressPlay Limited is the company that holds the UKGC licence for Casinomite. It has been licensed to operate in Great Britain for over a decade, first receiving its licence in 2014. The company runs a large number of online casino and betting brands on its platform.
Despite its long history, the operator's regulatory record shows serious issues. The £1 million penalty from the UKGC points to significant failures in protecting customers and preventing financial crime. This enforcement action gives the operator a very low trust score, which is an important consideration for players.
Other Sites by ProgressPlay Limited
ProgressPlay Limited operates a large network of other gambling sites, including BetStorm, 777Tigers, and Betarno.
