The Better Casino
The Better Casino is a UK-licensed online casino operating on a whitelabel platform run by ProgressPlay Limited. The operator has held a UKGC casino licence since 2014, but received a £1 million financial penalty in 2025 for anti-money laundering and social responsibility failures.
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About
The Better Casino operates at thebettercasino.com and describes itself as a UK-licensed online casino offering a variety of casino games to UK players. It runs on a whitelabel platform provided by its licensed operator, ProgressPlay Limited, which means the underlying technology, payment processing, and regulatory responsibilities sit with ProgressPlay rather than The Better Casino itself.
The operator's regulatory standing is a concern. In May 2025, the UK Gambling Commission found ProgressPlay Limited in breach of anti-money laundering rules and social responsibility code provisions. The Commission responded with a £1 million financial penalty, a formal warning, and an added licence condition requiring a third-party audit. That enforcement action directly affects trust in all brands ProgressPlay runs, including this one.
On the technical side, the domain was registered in April 2021 and carries a Grade A SSL certificate issued through GlobalSign, with TLS 1.3 support. DNS configuration is partial: an SPF record is in place, but DKIM, DMARC, and DNSSEC are absent, which are standard protections for a regulated gambling site.
Can You Trust The Better Casino?
Positive Signals
- UKGC casino licence held since November 2014
- General Betting Standard licence granted December 2018
- Bingo licence added August 2024
- Grade A SSL certificate with TLS 1.3 encryption
- Disputes handled by eCOGRA, an approved ADR provider
Concerns
- £1 million fine imposed on operator ProgressPlay Limited in May 2025 for AML and social responsibility failures
- Operator trust grade: F (score 49/100) following enforcement action
- No DKIM, DMARC, or DNSSEC DNS security records in place
- Site is a whitelabel operated by a third party, not independently licensed
UKGC Licence Status
ProgressPlay Limited holds three active UKGC licences that cover this brand. The Remote Casino licence, granted in November 2014, permits online slots and table games. A General Betting Standard (Real Event) licence, granted in December 2018, covers sports betting. A Bingo licence was added in August 2024. All three are currently active with no expiry dates recorded.
The Better Casino is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of February 2026. ADR means that if a player's complaint can't be resolved directly with the site, they can escalate to eCOGRA for an independent review. Under UKGC rules, all licensed operators must offer access to a free, approved ADR service.
Regulatory Actions
On 9 May 2025, the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited after finding breaches of anti-money laundering and social responsibility code provisions. The Commission also issued a formal warning and attached an additional licence condition requiring the operator to commission a third-party audit to verify compliance going forward. This is a serious regulatory outcome and applies across all brands the operator runs.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator behind The Better Casino. It has held its casino licence since November 2014, giving it over 11 years of continuous licensing in Great Britain. The operator runs a mixed-category platform covering casino, sports betting, and bingo products across multiple whitelabel brands. No Companies House registration data is available in UKGC records, which limits visibility of the corporate structure behind the operator.
Other Sites by ProgressPlay Limited
This operator also runs 12 other licensed gambling sites:
