Rubybet Casino
Rubybet Casino is an online casino and sportsbook operated by ProgressPlay Limited under a UK Gambling Commission licence. The operator has been licensed since 2014 but was hit with a £1,000,000 regulatory penalty in 2025 for anti-money laundering and social responsibility failures, giving it one of the lowest trust gradings on Saferwager.
Website Preview
About
Rubybet Casino is a white-label site running on the ProgressPlay Limited platform, offering slots, live casino, a sportsbook, and bingo under a single account. According to their website, it's a GBP-only environment with fast e-wallet withdrawals and in-play sports betting. The site claims to offer responsible gambling tools and live chat support, though these are self-reported features rather than independently verified.
The domain rubybet.com was first registered in November 2013 and carries an A-grade SSL certificate issued in early 2026, with TLS 1.3 support. DNS security is partial: SPF and DMARC records are in place, but DKIM and DNSSEC are absent. These gaps aren't unusual at this tier, but they're worth noting. The domain scores 74 out of 100 (Grade B) on Saferwager's technical assessment.
The bigger concern isn't the site's infrastructure. It's the operator behind it. ProgressPlay Limited was fined £1,000,000 by the UKGC in May 2025 for breaches of anti-money laundering and social responsibility requirements. That penalty dragged the operator's trust score to 49 (Grade F), and all brands on its platform, including Rubybet Casino, carry that regulatory weight.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Sportsbook
- Jackpots
Main Features
- UKGC licensed
- Fast GBP withdrawals
- In-play sports betting
- Responsible gambling tools
- Live chat support
Can You Trust Rubybet Casino?
Positive Signals
- UKGC licensed since 2014 — over a decade of continuous licensing
- A-grade SSL with TLS 1.3 support for encrypted connections
- eCOGRA registered as independent dispute resolution provider
- Domain age 12+ years — established online presence
Concerns
- £1,000,000 UKGC fine imposed in May 2025 for AML and social responsibility failures
- Operator trust grade: F (score 49 out of 100) — the lowest Saferwager tier
- Trustpilot score 1.9 / 5 from 55 reviews — strongly negative user sentiment
- White-label site — brand accountability sits with ProgressPlay Limited, not a dedicated operator team
- DKIM and DNSSEC absent from DNS configuration
What Users Say
Rubybet Casino has a Trustpilot score of 1.9 out of 5 from 55 reviews. That score places it firmly in the negative end of the scale. The review volume is low, so individual experiences carry more weight than they would on a site with thousands of reviews.
Common Themes
Specific topic breakdowns weren't available in Saferwager's data at the time of publication. Given the low score, the pattern is consistent with ProgressPlay white-label brands where payment delays and account verification issues feature prominently in user feedback.
Regulatory Context
The UKGC's 2025 enforcement against ProgressPlay Limited specifically cited social responsibility failures alongside AML breaches. Social responsibility failures can include inadequate checks on player affordability and gambling harm. If user reviews raise complaints about verification demands or blocked withdrawals, those aren't coincidental. They may reflect the same systemic gaps the regulator identified and penalised.
Source: Trustpilot
UKGC Licence Status
The parent operator, ProgressPlay Limited, holds three active UKGC licences that cover Rubybet Casino's full product range. A Remote Casino licence (granted 1 November 2014) authorises online slots, table games, and live casino. A General Betting Standard licence for real events (granted 17 December 2018) permits sports betting, including in-play wagering. A Bingo licence (granted 23 August 2024) authorises online bingo products. All three licences are currently active with no recorded expiry dates.
Rubybet Casino is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of 18 February 2026. ADR means that if you have a complaint the operator won't resolve, you can escalate it to eCOGRA for an independent review at no cost to you.
Regulatory Actions
On 9 May 2025, the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited after finding breaches of anti-money laundering and social responsibility code provisions. The Commission also issued a formal warning and attached an additional licence condition requiring a third-party compliance audit. This is a material enforcement action. Consumers should factor it into any decision to deposit with any ProgressPlay brand, including Rubybet Casino.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator behind Rubybet Casino and operates a portfolio of white-label gambling brands on a shared platform. The company has been continuously licensed since 1 November 2014, giving it over 11 years of licensing history. It holds a mixed operator category, covering casino, sports betting, and bingo products. No UK Companies House data was available in Saferwager's records at the time of writing, so the company's registered address and incorporation details couldn't be independently confirmed.
Other Sites by ProgressPlay Limited
This operator also runs 12 other licensed gambling sites:
