Gatobet
Gatobet is a UK-licensed sportsbook and casino operating on the ProgressPlay Limited whitelabel platform. The operator was hit with a £1 million regulatory penalty in May 2025 for anti-money laundering and social responsibility failures, giving it one of the lowest trust grades on Saferwager.
Website Preview
About
Gatobet launched in 2019 and operates under the UKGC licence held by ProgressPlay Limited, a multi-brand operator that has been licensed since November 2014. As a whitelabel site, Gatobet runs on ProgressPlay's platform rather than under its own infrastructure. According to its website, it offers sports betting alongside casino and bingo products.
The operator's regulatory record is a serious concern. In May 2025, the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited after finding breaches of anti-money laundering requirements and social responsibility code provisions. The Commission also attached an additional licence condition requiring a third-party audit. That penalty covers all sites running on ProgressPlay's platform, including Gatobet.
Gatobet's Trustpilot score of 1.4 out of 5 from 40 reviews reflects poorly on the customer experience. Combined with the recent enforcement action, there are real questions about whether the operator is meeting the standards customers should expect from a licensed gambling site.
Features & Offerings
Can You Trust Gatobet?
Positive Signals
- UKGC-licensed operator since November 2014
- Three active licences: Casino, General Betting, and Bingo
- eCOGRA registered as Alternative Dispute Resolution provider
- A-grade SSL certificate with TLS 1.3 encryption
- Domain score: B (70/100) with SPF and DMARC email security in place
Concerns
- £1,000,000 financial penalty imposed by UKGC in May 2025 for AML and social responsibility failures
- Operator trust grade: F (49/100), among the lowest regulatory standing
- Third-party audit condition attached to ProgressPlay's licence following enforcement
- Trustpilot score: 1.4/5 from 40 reviews, indicating widespread customer dissatisfaction
- Domain expires March 2026 with no confirmed renewal yet
- DKIM and DNSSEC email/domain security features are absent
What Users Say
Gatobet holds a Trustpilot score of 1.4 out of 5 from 40 reviews. That's an unusually low rating and points to persistent problems with the customer experience. The review volume is relatively small, so individual experiences have an outsized effect, but the pattern is clearly negative.
Common Themes
No detailed topic breakdowns are available for Gatobet's Trustpilot profile at this time.
Regulatory Context
The May 2025 enforcement against ProgressPlay Limited centred on anti-money laundering failures and social responsibility breaches. AML failures often involve inadequate customer due diligence, which can translate into frustrating verification requests for customers. Social responsibility failures typically relate to how operators handle customers showing signs of gambling harm. Whether Gatobet's negative reviews touch on these specific issues isn't confirmed by the available data, but the overlap between a 1.4 Trustpilot score and a fresh enforcement action for customer-facing failures isn't coincidental.
Source: Trustpilot
UKGC Licence Status
Gatobet's parent operator, ProgressPlay Limited, holds three active UKGC remote gambling licences covering this site. The Remote Casino licence (granted 1 November 2014) permits online slots and table games. The General Betting Standard Real Event licence (granted 17 December 2018) covers sports and event betting. The Remote Bingo licence (granted 23 August 2024) is the most recently added. All three licences are currently active with no expiry date recorded.
Gatobet is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of February 2026. ADR schemes give customers a formal route to escalate complaints that haven't been resolved directly with the operator, without having to go to court. eCOGRA is an internationally recognised gambling industry ADR body.
Regulatory Actions
On 9 May 2025, the UK Gambling Commission imposed a £1,000,000 financial penalty on ProgressPlay Limited, the operator behind Gatobet. The Commission found the operator had breached anti-money laundering code provisions and social responsibility requirements. Alongside the financial penalty, the UKGC issued a formal warning and attached an additional condition to the operator's licence requiring an independent third-party audit. This enforcement action applies across all brands on the ProgressPlay platform, including Gatobet.
Site Assessment
Licensed Operator
ProgressPlay Limited is the UKGC-licensed operator behind Gatobet. The company has held a remote gambling licence since November 2014, giving it over 11 years of regulatory history in the UK market. It operates as a mixed-category licensee, meaning it holds permissions for casino, sports betting, and bingo products across a portfolio of whitelabel brands.
The operator's regulatory standing has taken a significant hit following the May 2025 enforcement action. Its trust score of 49 out of 100 (grade F) reflects that penalty, which wiped out the enforcement component of its score entirely. Consumers using any site on the ProgressPlay platform, including Gatobet, are dealing with an operator that the regulator has formally sanctioned and placed under audit oversight.
Other Sites by ProgressPlay Limited
This operator also runs 12 other licensed gambling sites:
