Tombola (International) Plc
Tombola (International) Plc is a Gibraltar-based online bingo and casino operator, UKGC-licensed since November 2014. The UKGC issued a £184,500 financial penalty in July 2025 for social responsibility code breaches, placing the overall trust grade at D. Consumer reviews on its main brands remain above 3.5 from substantial review volumes.
Positive Signals
- Continuously licensed since November 2014 — over 11 years without revocation or suspension
- Trustpilot scores above 3.5 on both main brands from over 22,000 combined reviews
- UKGC noted isolated failings with immediate remedial action and cooperation during investigation
Concerns
- £184,500 UKGC financial penalty in July 2025 for social responsibility code breaches including self-exclusion failings
- Trust grade D (score: 53) due to enforcement action impact on compliance record
Overview
Operator Type: Online bingo, casino, and virtual sports betting operator
Tombola (International) Plc is a Gibraltar-based operator that has held a UKGC licence since November 2014, running bingo and casino products through tombola.co.uk and the tombolaarcade.co.uk brand. The operator has faced regulatory scrutiny from the UKGC, with a £184,500 financial penalty issued in July 2025 for breaches related to direct electronic consent and self-exclusion. That action dropped the enforcement score and pulled the overall trust grade to D.
Consumer reviews across the operator's main brands are mixed but skew positive for an operator in this score band. Tombola Arcade carries a Trustpilot score of 4.3 from over 9,600 reviews, while tombola.co.uk scores 3.7 from more than 12,500 reviews. Those figures predate the July 2025 enforcement and should be assessed alongside it.
Despite the penalty, Tombola (International) Plc's 11-year licensing history without a revocation or suspension earns a stability score of 100. The enforcement findings were described by the UKGC as isolated, and the company reportedly cooperated with the investigation and took immediate corrective action.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in Gibraltar, a jurisdiction with established gambling regulation. Gibraltar has a long-established gambling regulatory framework. While not UK-based, the UKGC licence ensures UK consumer protections apply.
Licence Details
Tombola (International) Plc holds three active UKGC licences under reference 038613-R-319397-013. These cover: Remote Bingo (granted 1 November 2014), Remote Casino (granted 1 November 2014), and General Betting Standard — Virtual Event (granted 17 July 2025). All licences are currently active with no expiry dates recorded.
| Licence Type | Status | Granted |
|---|---|---|
| General Betting Standard - Virtual Event | Active | |
| Bingo | Active | |
| Casino | Active |
Enforcement & Compliance History
The UKGC issued a £184,500 financial penalty against Tombola (International) Plc on 21 July 2025 (regulatory reference 277). The investigation found breaches of Social Responsibility Code Provisions relating to direct electronic consent and self-exclusion. The UKGC noted the failings were isolated and that the licensee took immediate remedial action and cooperated fully with the investigation.
Following an investigation, Tombola (International) Plc was found to have breached Social Responsibility Code Provisions related to direct electronic consent and self-exclusion. The Gambling Commis...
Penalty: £184,500
Corporate Structure
Tombola (International) Plc (company number 105556) is registered in Gibraltar as an active public limited company. No registered address details, officers, or persons with significant control are available in the current data.
Tombola (International) Plc
Active- Company Number
- 105556
- Registered Address
- Gibraltar
Associated Domains
Tombola (International) Plc operates four primary UK consumer domains: tombola.co.uk, tombola.com, tombolaarcade.co.uk, and tombolaarcade.com. The main tombola.co.uk and tombola.com domains carry A+ SSL grades with OV certificates. Trustpilot scores are above average for the sector: tombola.co.uk scores 3.7 from 12,587 reviews, and tombolaarcade.co.uk scores 4.3 from 9,622 reviews.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| tombola.co.uk | tombola | Active | Bingo |
| tombolaarcade.com | tombola Arcade | Active | Casino |