Swanky Bingo
Swanky Bingo is an online bingo site operated by Jumpman Gaming Limited under active UK Gambling Commission licensing. It's a whitelabel site, one of many brands running on the Jumpman Gaming platform, which has held its UKGC licence since November 2014.
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About
Swanky Bingo is an online bingo and gaming site at swankybingo.com, licensed under Jumpman Gaming Limited. The site operates as a whitelabel brand on the Jumpman Gaming platform, meaning it shares infrastructure, payment processing, and compliance functions with Jumpman's wider portfolio of UK-facing gambling sites. The domain was first registered in September 2015 and is paid up until 2030, suggesting the brand is here for the long term.
According to the site, Swanky Bingo offers 75-ball and 90-ball bingo alongside slots, casino games, and scratch cards. It claims to use independently audited Random Number Generators and promotes chat moderators as a feature. These are self-reported marketing claims. What's independently verifiable is the UKGC licensing, which covers both bingo and casino game types under Jumpman Gaming's account number 39175.
Dispute resolution for players is handled through eCOGRA, IBAS, and the UK Gambling Commission's own ADR scheme, giving consumers several routes to escalate complaints if they arise. Payment options stated on the site include Visa and PayPal.
Features & Offerings
Key Offerings
- Bingo
- Slots
- Casino games
- Scratch card games
Main Features
- Welcome bonus with free spins
- Progressive jackpots
- Mobile compatibility
- Chat moderators
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Swanky Bingo can access a free spins welcome offer triggered by depositing and spinning a promotional wheel, with the potential prize tied to the game Big Bass Splash.
Conditions Explained
The welcome offer requires a minimum deposit to qualify and carries a wagering requirement, which means you must bet your bonus winnings a set number of times before you can withdraw them as real money. There's a cap on how much of your bonus can be converted into withdrawable funds, based on how much you've deposited over your lifetime with the site up to a set maximum. The offer is for new players only, and only partial terms are published on-site, so you'll need to read the full T&Cs before signing up.
Ongoing Promotions
Existing players at Swanky Bingo can take part in a range of ongoing promotions including a daily free spins wheel, prize draw tournaments tied to specific games, recurring Friday bingo events, and a deposit-triggered Turbo Wheel offering free spins.
Conditions Explained
The Daily Wheel can be used once every 24 hours and doesn't require a deposit. The Turbo Wheel requires a minimum deposit of £100 and carries a 10x wagering requirement with a £250 maximum bonus conversion cap, the same wagering and cap conditions that apply to the welcome offer. The Cash Giveaway prize draw runs through February, with entries earned by wagering on Red Wizard: Bank It Up, and winners have 7 days to claim after being contacted by email. The Drops & Wins tournament runs until 4 March 2026 and requires an opt-in. The Valentine's Drops promotion ended on 23 February 2026. Full terms for all promotions are only partially disclosed on-site.
Can You Trust Swanky Bingo?
Positive Signals
- UKGC licensed since November 2014 under Jumpman Gaming Limited
- Active bingo and casino licences both in good standing
- No recorded enforcement actions against this operator
- SSL grade A with TLS 1.3 support
- Multiple ADR providers including eCOGRA and IBAS
Concerns
- Operator trust grade B (score 76/100) reflects standard but not top-tier regulatory standing
- Trustpilot score 2.1 from 10 reviews, though the sample size is small
- No Companies House data linked to this operator in UKGC records
What Users Say
Swanky Bingo has a Trustpilot score of 2.1 out of 5 from 10 reviews at the time of writing. That's a poor rating, though the small review count means the score can shift significantly with a handful of new reviews. The broader Jumpman Gaming portfolio shows similarly low scores across multiple brands, which is worth noting.
Common Themes
No detailed topic summaries are available for Swanky Bingo's Trustpilot reviews. However, patterns across sibling Jumpman brands suggest withdrawal difficulties and customer service responsiveness are recurring themes in user complaints.
Regulatory Context
Jumpman Gaming has no recorded enforcement actions, so there's no direct correlation between regulatory findings and the low Trustpilot scores seen across its brands. The disconnect between a clean regulatory record and consistently poor user ratings across the portfolio is something prospective players should weigh independently.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC licences covering Swanky Bingo. The Remote Bingo licence, granted 1 November 2014, permits online bingo operations including 75-ball and 90-ball variants. The Remote Casino licence, also granted 1 November 2014, permits online slots, table games, and similar casino products. Both licences are currently active with no recorded expiry date, meaning they're maintained on an ongoing basis subject to UKGC annual fees and compliance reviews.
Swanky Bingo players have access to three Alternative Dispute Resolution providers registered by Jumpman Gaming Limited: eCOGRA, IBAS (Independent Betting Adjudication Service), and the UK Gambling Commission's own ADR scheme. ADR providers offer free, independent dispute resolution if a complaint can't be resolved directly with the operator, and having multiple options registered is a positive for consumer protection.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions on Saferwager's database. That's a clean sheet over more than 11 years of UKGC licensing, which is a positive signal.
Site Assessment
Licensed Operator
Swanky Bingo is operated by Jumpman Gaming Limited, a company that has held UKGC licensing continuously since November 2014, giving it over 11 years in the regulated UK market. Jumpman Gaming runs a large portfolio of whitelabel bingo and casino sites, with Swanky Bingo being one of many brands built on its platform. The operator holds a trust grade of B with a score of 76 out of 100, reflecting adequate regulatory standing. No Companies House registration details are linked in UKGC records, which limits some corporate transparency, though the operator's UKGC account (number 39175) is publicly verifiable.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a wide portfolio of UKGC-licensed brands on its whitelabel platform. Among those tracked by Saferwager are Amazon Slots, Amigo Slots, Aztec Wins, Banana Spins, Barbados Casino, and Bezy, along with several others. Trust scores across the portfolio vary, with Amazon Slots carrying a Trustpilot score of 2.1 from 1,180 reviews and Amigo Slots at 1.4 from 68 reviews, suggesting customer experience is an area of mixed results for the Jumpman network.
