Rainbowspins
Rainbowspins is an online casino operated by Jumpman Gaming Limited. The operator has been licensed by the UKGC since 2014 and doesn't have any history of regulatory actions, though the brand receives very poor user feedback.
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About
Rainbowspins is an online casino website operating at the domain rainbowspins.com. It's run by Jumpman Gaming Limited, a company that holds an active licence from the UK Gambling Commission (UKGC). The site has been active since its domain was registered in June 2020.
According to its website, Rainbowspins focuses on online slots and promotes features like free spins and deposits using Apple Pay. However, the brand has a very low rating on Trustpilot, with customers frequently reporting issues with withdrawals and customer service. While the operator is properly licensed, this user feedback suggests potential issues with the brand's day-to-day operations.
Features & Offerings
Key Offerings
- Slots
Main Features
- Apple Pay deposits
- Free spins
- Bonus offers
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players get a spin on a Mega Reel after their first deposit, with the chance to win free spins on 9 Pots of Gold.
Conditions Explained
You need to deposit at least £10 to trigger the Mega Reel spin. The free spins themselves carry no wagering requirement, meaning any winnings from them are usable without further play. However, if you receive bonus cash instead of free spins, that cash must be wagered 10 times before you can withdraw it. The maximum amount you can convert from bonus funds to real withdrawable money is capped at £250, regardless of how much you've deposited overall. Full terms aren't displayed on-site, so read the complete conditions before depositing.
Ongoing Promotions
Existing players can access a daily free spins wheel, slot tournaments with cash prizes, and network-wide prize drop events running across multiple games.
Conditions Explained
The Daily Wheel can only be played once per 24-hour period and requires opting in through an in-game pop-up or the Tournaments section. The Cash Giveaway runs only through 28 February 2026, with one prize draw entry per £10 wagered on Red Wizard: Bank It Up. Winners of that draw are contacted by 10 March 2026 and must claim within 7 days or the prize is forfeited. The Drops & Wins promotion and Spin 2 Vegas both require opt-in before you become eligible for any prizes, so playing without opting in earns nothing. Fluffy Fridays is time-limited to each Friday between 8pm and 11pm. Most promotions only show partial terms on-site, so always check the full conditions before opting in.
Can You Trust Rainbowspins?
Positive Signals
- Operated by Jumpman Gaming Limited, licensed since 2014
- No regulatory penalties on the operator's record
- Dispute resolution is available via eCOGRA
- Uses strong Grade A SSL encryption
Concerns
- Extremely poor user review score on Trustpilot (1.8 out of 5)
- Widespread user complaints about withdrawals and account verification
What Users Say
Rainbowspins has a 'Bad' Trustpilot score of 1.8 out of 5 from over 50 reviews. The feedback is overwhelmingly negative, with many users reporting serious issues with the service.
Common Themes
Common complaints focus on delayed or refused withdrawals, difficult account verification processes, and unresponsive customer support.
Regulatory Context
While users frequently report issues with payments and account handling, it's important to note that the operator, Jumpman Gaming Limited, has no official enforcement actions from the UKGC for these types of failings. The user complaints haven't yet resulted in regulatory penalties.
Sample Reviews
"I had no problems here. Deposited, played some slots, and my withdrawal came through in a couple of days. Simple as that."
"Absolutely impossible to withdraw winnings. They just keep asking for more documents and then ignore you. Avoid this site."
Source: Trustpilot
UKGC Licence Status
The operator, Jumpman Gaming Limited, holds two active licences from the UK Gambling Commission. The Remote Casino licence allows it to offer online slots and table games. Its Remote Bingo licence permits it to offer online bingo games to UK customers.
If you have a complaint that you can't resolve with the operator, you can use an Alternative Dispute Resolution (ADR) service. Jumpman Gaming Limited is registered with eCOGRA, an independent body that handles customer disputes free of charge.
Regulatory Actions
The operator, Jumpman Gaming Limited, has no recorded regulatory actions or fines from the UK Gambling Commission.
Site Assessment
Licensed Operator
Rainbowspins is operated by Jumpman Gaming Limited. This company has been licensed by the UKGC since 1 November 2014, showing a long history of operating within the UK's regulatory system. It doesn't have any public enforcement actions against it.
This clean regulatory record suggests the company has maintained compliance with the commission's core standards over many years. Jumpman Gaming Limited runs a large number of gambling websites in the UK market.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large network of other online gambling sites. These include brands like Amazon Slots, All Star Games, and Aztec Wins.