Partypoker
Partypoker is an online poker and casino brand operated by LC International Limited. The operator holds an active UKGC licence and has no history of regulatory enforcement actions, showing a strong compliance record.
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About
Partypoker is an established online gambling brand operated by LC International Limited. The company holds an active licence from the Gambling Commission (UKGC), which permits it to offer services to customers in Great Britain. This regulatory oversight ensures the operator meets standards for fairness and player protection.
According to its website, Partypoker provides a platform for online poker, slots, and live casino games. The site also claims to offer fast GBP payouts, mobile apps for iOS and Android, and 24/7 customer support. These are marketing claims and should be viewed as such, not as verified facts.
Features & Offerings
Key Offerings
- Poker
- Slots
- Live casino
Main Features
- UKGC-licensed operations
- Fast GBP payouts
- 24/7 customer support
- Mobile apps for iOS and Android
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players can claim a single welcome offer that combines a cash deposit bonus with a free play credit, released gradually as you play rather than paid out in one go.
Conditions Explained
The bonus is released in small increments of 5% at a time as you earn loyalty points, and you have 90 days to collect the full amount. The £50 Free Play arrives in poker dollars (P$) and tournament tickets spread across six days, and tickets expire if not used in time. The terms note that only partial terms were available at the time of scraping, so there may be additional conditions not shown here. New UK players only.
Ongoing Promotions
Partypoker's promotions are heavily poker-focused, covering live tournament series across the UK and Spain, weekly cashback on cash games and SPINS, loyalty card rewards, mystery prize cases, hourly freerolls, and major weekly tournaments.
Conditions Explained
Several promotions require you to opt in each month or once before they activate. The Diamond Club Cash Games challenge awards up to P$5,000 per month (where P$ are poker dollars redeemable in game, not withdrawable cash directly). The SPINS Diamond Club cashback runs until 31 December 2026 and caps rewards at $22,500 per year. The weekly cashback offer requires a minimum of 25 loyalty points earned in the same week to qualify. The Party Cases prize draw runs weekly and earns you one point per $1 paid in fees, with prizes up to $1,000. The PartyPoker Tour loyalty card scheme runs from 27 January 2026 through to the final live event of the 2026 season, with prizes including merchandise and freeroll seats for players who attend four or more UK or Ireland tour stops. Many promotions display only partial terms, so checking the full terms on the Partypoker website before opting in is advisable.
Can You Trust Partypoker?
Positive Signals
- Operated by LC International Limited, which has no recorded regulatory actions
- Holds six active UKGC licences for casino, bingo, and betting
- Domain first registered in 1999, showing long-term presence
- Dispute resolution available via eCOGRA and IBAS
Concerns
- Very low user rating of 1.2/5 on Trustpilot from a large number of reviews
What Users Say
Partypoker has a 'Bad' Trustpilot score of 1.2 out of 5 based on over 800 reviews. This indicates widespread dissatisfaction among users who have left feedback on the platform.
Regulatory Context
The low user ratings often point to issues with customer service and account management. It's important to note that while these user complaints are frequent, they haven't led to any public regulatory action from the UKGC against LC International Limited. This suggests the issues raised by users haven't been found to breach licence conditions.
Source: Trustpilot
UKGC Licence Status
LC International Limited holds six active UKGC licences: Remote Casino, Remote Bingo, Remote General Betting Standard (Real Event), Remote General Betting Standard (Virtual Event), Remote Pool Betting, and Betting Intermediary. These licences permit it to offer online casino games, bingo, and a full range of sports betting services to customers in Great Britain.
If a customer has a complaint they can't resolve with the operator, they can use an Alternative Dispute Resolution (ADR) service. LC International Limited is registered with two ADR providers: eCOGRA and IBAS. These services act as a neutral third party to help settle disputes fairly.
Regulatory Actions
The operator, LC International Limited, has no recorded regulatory actions or fines from the UK Gambling Commission. This indicates a clean history of compliance with its licence conditions.
Site Assessment
Licensed Operator
Partypoker is operated by LC International Limited, a company incorporated on 9 August 2018. It has held a UKGC licence since 1 July 2019 and is registered in the UK with company number 11507998.
This operator is responsible for some of the UK's most well-known gambling brands, which shows it has a significant presence in the market. Its clean regulatory record is a positive indicator for consumers.
Other Sites by LC International Limited
LC International Limited also operates several other major gambling sites, including Bwin, Coral, Foxy Bingo, GalaBingo.com, Ladbrokes, and PartyCasino.
