Panda Bingo
Panda Bingo is an online bingo and casino site operated by Grace Media (Gibraltar) Limited, a UKGC-licensed operator that has held its bingo and casino licences since March 2022. The operator received a £60,000 financial penalty in June 2025 for breaches related to self-exclusion and direct marketing, which pulls its trust grade to D.
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About
Panda Bingo is a UK-licensed online gambling site at pandabingo.com, offering bingo games and casino slots. The site states it provides a variety of bingo and slot machine options to players. It operates as a whitelabel site, meaning it runs on a third-party platform rather than proprietary technology.
The site is operated by Grace Media (Gibraltar) Limited, which has held a UKGC licence since 9 March 2022. Grace Media carries active licences covering bingo, casino, gambling software, and general betting, giving the site a broad regulatory permission set. But the operator's record isn't clean: the Gambling Commission imposed a £60,000 penalty in June 2025 after finding failures around self-exclusion processes and direct electronic marketing consent.
On the technical side, pandabingo.com scores poorly for domain transparency and DNS security. The domain has no SPF, DKIM, or DMARC records in place, which is a gap that leaves the site's email infrastructure without standard anti-spoofing protections. WHOIS data isn't publicly available either, so ownership details aren't readily verifiable by consumers.
Features & Offerings
Can You Trust Panda Bingo?
Positive Signals
- UKGC licensed since March 2022 with active bingo and casino permissions
- SSL grade A with TLS 1.3 encryption
- eCOGRA registered as ADR provider for dispute resolution
- Operator cooperated with UKGC investigation and took remedial action following enforcement
Concerns
- £60,000 financial penalty in June 2025 for self-exclusion and direct marketing failures
- Operator trust grade D (score 53/100) reflecting recent enforcement action
- No DNS security records (no SPF, DKIM, DMARC, DNSSEC, or CAA)
- Domain grade F (score 47/100) due to transparency and DNS gaps
- WHOIS registration is privacy-protected, limiting ownership transparency
- Whitelabel site — not built on proprietary platform
What Users Say
Panda Bingo has a Trustpilot score of 3.2 out of 5, but this is based on a single review, which makes it statistically meaningless. No reliable pattern of user sentiment can be drawn from one data point.
Common Themes
Insufficient review volume to identify recurring themes.
Regulatory Context
The June 2025 enforcement against Grace Media included a breach of self-exclusion requirements. Consumers who depend on self-exclusion as a responsible gambling tool should be aware that a documented failure in this area occurred relatively recently. It isn't possible to cross-reference this with user reviews given the minimal Trustpilot data available.
Source: Trustpilot
UKGC Licence Status
Grace Media (Gibraltar) Limited holds five active UKGC licences covering the Panda Bingo site. The Bingo licence (granted 9 March 2022) permits online bingo games. The Remote Casino licence (also granted 9 March 2022) covers slots and table games. A Gambling Software licence (granted 14 May 2024) allows the operator to supply gaming software. Two General Betting Standard licences for real and virtual events (both granted 13 June 2025) extend permissions to betting products. All five licences are currently active.
Panda Bingo is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of February 2026. ADR schemes give players a formal route to resolve disputes with an operator without going to court — useful if a withdrawal is blocked or a bonus is withheld.
Regulatory Actions
The UKGC imposed a £60,000 financial penalty on Grace Media (Gibraltar) Limited on 26 June 2025. The enforcement found breaches of social responsibility codes: specifically, failures around the self-exclusion process (SRCP 3.5.3) and the requirement to obtain consent before sending direct electronic marketing (SRCP 5.1.11). The Commission noted the failures stemmed from human error, that the licensee cooperated throughout the investigation, and that remedial action has since been taken.
Site Assessment
Licensed Operator
Panda Bingo is operated by Grace Media (Gibraltar) Limited, which first received its UKGC licence in March 2022, giving it roughly four years of regulated operation in the UK market. Grace Media is classified as a mixed operator, holding permissions across bingo, casino, betting, and software categories. No UK Companies House data is linked to the entity, which is consistent with its Gibraltar registration.
Despite its relatively short licensing history, the operator has already attracted regulatory action. The June 2025 penalty for self-exclusion and marketing consent failures is material for consumers, particularly those who rely on self-exclusion tools as a responsible gambling safeguard. The operator did cooperate with the UKGC and has since addressed the issues identified.
Other Sites by Grace Media (Gibraltar) Limited
This operator also runs 12 other licensed gambling sites: