Mega Reel Casino
Mega Reel Casino is an online casino operating at megareel.com, licensed through Jumpman Gaming Limited under the UK Gambling Commission. The operator has held active licences since November 2014, giving it over a decade of regulated UK gambling history.
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About
Mega Reel Casino runs as a whitelabel site, meaning it operates on a shared platform rather than a proprietary one, built on the infrastructure of its parent operator. The site claims to offer online slots and live casino games, and according to their website, new players can receive up to 500 free spins on Starburst as a welcome bonus. Payment options stated on the site include PayPal, Visa, Mastercard, Paysafecard, Skrill, and NETELLER.
The casino is regulated by the UK Gambling Commission through Jumpman Gaming Limited, which has held active Remote Casino and Remote Bingo licences since 1 November 2014. That's over 11 years of continuous UKGC licensing, which is a meaningful track record in a sector where some operators have come and gone. The operator carries a B-grade trust rating, reflecting its licensing history alongside regulatory factors.
The domain itself has existed since November 2013 and scores well on technical security, with an A-grade SSL certificate, TLS 1.3 encryption, and HSTS enabled. DNS email authentication is fully in place via SPF, DKIM, and DMARC. DNSSEC and CAA records are absent, though that's common across many UK gambling sites and doesn't constitute a red flag on its own.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 500 free spins welcome offer
- PayPal and Pay By Mobile payments
- UKGC licensed
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Mega Reel Casino get access to two welcome offers: a free spins promotion delivered through the site's signature Mega Reel mechanic, and a cashback boost that doubles real cashback during the first month of play.
Conditions Explained
The free spins offer comes with a 10x wagering requirement, which means if you win bonus funds from your spins, you must bet the bonus amount ten times over before you can withdraw anything. Bonus funds can never be withdrawn directly. Even after meeting the wagering requirement, the most you can convert to real withdrawable money is capped at £250 or the total you've deposited on the site, whichever is lower. A long list of games don't count toward clearing the wagering requirement, including all blackjack and roulette variants, video poker, keno, and progressive jackpot slots. The Mega Reel spin isn't triggered through the 'Quick deposit' option, so use the main deposit route. The Newbies Cashback Boost has no published terms available, so it's not possible to confirm conditions such as minimum spend, cashback percentages, or any caps that apply.
Ongoing Promotions
Existing players have a range of ongoing promotions including a daily free spins wheel, weekly prize tournaments, industry-wide drop events, and time-limited prize draws.
Conditions Explained
Most ongoing promotions require an opt-in step before they become active, typically via an in-game pop-up or a 'Join Now' button in the Tournaments section. The Cash Giveaway prize draw is restricted to wagers placed on Red Wizard: Bank It Up only, and winners must claim prizes within 7 days of being contacted by email. The Valentine's Drops and Spin 2 Vegas promotions both have specific opt-in windows, and missing those windows means you won't be eligible even if you play the qualifying games. The Daily Wheel and Happy Hours promotions have incomplete or missing terms published on the site, so full conditions aren't independently verifiable. Happy Hours also requires you to have funded your account since the Monday of that week to qualify.
Can You Trust Mega Reel Casino?
Positive Signals
- UKGC licensed since November 2014 through Jumpman Gaming Limited
- Active Remote Casino and Bingo licences with no recorded regulatory actions
- A-grade domain score (82/100) with TLS 1.3 and HSTS security features
- Registered with eCOGRA and IBAS for independent dispute resolution
Concerns
- Trustpilot score of 1.9 out of 5 from 50 reviews, indicating poor user satisfaction
- Operator's enforcement score of 25 suggests some prior regulatory scrutiny at the operator level
- No DNSSEC or CAA DNS records, leaving minor gaps in domain-level security
What Users Say
Mega Reel Casino's Trustpilot profile shows a score of 1.9 out of 5 from 50 reviews, which is poor. That puts it in the bottom tier of consumer satisfaction, though the review volume is relatively low and may not represent the full customer base.
Common Themes
No topic-level breakdown is available in Saferwager's Trustpilot data for this brand. Common themes across Jumpman Gaming's portfolio tend to include concerns about withdrawal processing and account verification, though this can't be confirmed specifically for Mega Reel Casino from current records.
Regulatory Context
No specific UKGC enforcement actions are recorded against Jumpman Gaming Limited that directly map to user complaint themes. The operator's enforcement score of 25 reflects some regulatory factors, but without specific enforcement records it isn't possible to draw a direct line between user complaints and formal regulatory findings.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC licences that cover Mega Reel Casino. The Remote Casino licence, granted on 1 November 2014, permits the operator to offer online slots and table games to UK customers. The Remote Bingo licence, also granted on the same date, authorises online bingo products. Both licences are currently active with no expiry recorded.
Jumpman Gaming Limited is registered with eCOGRA and IBAS (Independent Betting Adjudication Service) as alternative dispute resolution providers, and also with the UK Gambling Commission's own ADR scheme. This means players who can't resolve a complaint directly with the casino have access to independent adjudication, a requirement for UKGC-licensed operators.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions against it in the data held by Saferwager. The operator's enforcement score of 25 reflects other operator-level regulatory factors rather than any specific UKGC-issued fine or formal action. Consumers can verify the operator's current standing directly on the UKGC register.
Site Assessment
Licensed Operator
Mega Reel Casino is operated by Jumpman Gaming Limited, a UK Gambling Commission licence holder with account number 39175. The operator has been continuously licensed since 1 November 2014, putting it among the more established operators in the UK online gambling market. Its licence category is listed as mixed, covering both casino and bingo products.
No Companies House data is currently available for Jumpman Gaming Limited in Saferwager's records, so corporate registration details and director information can't be verified here. Consumers wanting full corporate details should check directly with Companies House. The operator holds a trust grade of B (76/100), indicating a regulated and operational standing but with some factors that prevent a top-tier rating.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large portfolio of whitelabel brands under the same UKGC licences. Other active sites in the group include Amazon Slots, Barbados Casino, and Big Ben Slots, among many others. The shared licensing structure means regulatory obligations apply consistently across all brands in the group.
