Mayfair Casino
Mayfair Casino is an online casino operating under a UKGC licence held by Grace Media (Gibraltar) Limited. The operator earned its first licence in March 2022 and has since faced one financial penalty from the Gambling Commission. It's a whitelabel site running on a shared platform across the operator's wider brand portfolio.
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About
Mayfair Casino is an online casino site at mayfaircasino.com, licensed in the UK via Grace Media (Gibraltar) Limited, which holds Active casino, bingo, betting, and gambling software licences with the UK Gambling Commission. The site describes itself as offering slots, table games, and live dealer options, though that's drawn from its own marketing material and hasn't been independently verified. It's a whitelabel product, meaning it operates on a shared platform licensed by its parent operator rather than on proprietary infrastructure.
The domain was registered in June 2004, giving it over two decades of history, though its current operator only received their first UKGC licence in March 2022. There's no UK Companies House record linked to Grace Media (Gibraltar) Limited in the data available, which reflects the operator's Gibraltar base and the limits of public corporate disclosure for non-UK entities. The operator's trust grade sits at D (score 53 out of 100), shaped heavily by a 2025 enforcement action.
Features & Offerings
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
Mayfair Casino runs a regular cycle of short-term promotions for existing players, including deposit bonuses, free spins on specific slot titles, and prize draws. The offers rotate across the week, with different mechanics active on different days.
Conditions Explained
Most promotions require a deposit to trigger the reward, with minimum deposit thresholds varying by offer. Some deals use bonus codes that must be entered at the point of deposit, so check the promotion details before you pay. Free spins are tied to specific slot games and can't be used elsewhere. Where wagering requirements apply, the Jan offers specify a 10x requirement, meaning you'd need to bet through the bonus amount ten times before withdrawing any winnings, with a 7-day window to do so. Free spins in some offers have a fixed cash value per spin rather than reflecting the game's default stake, which limits the potential return. Several of the rotating daily and weekend offers have full terms listed, but others are missing terms entirely. If no terms are visible for a deal, it's worth asking customer support for the conditions before claiming.
Ongoing Promotions
Mayfair Casino runs a regular cycle of short-term promotions for existing players, including deposit bonuses, free spins on specific slot titles, and prize draws. The offers rotate across the week, with different mechanics active on different days.
Conditions Explained
Most promotions require a deposit to trigger the reward, with minimum deposit thresholds varying by offer. Some deals use bonus codes that must be entered at the point of deposit, so check the promotion details before you pay. Free spins are tied to specific slot games and can't be used elsewhere. Where wagering requirements apply, the Jan offers specify a 10x requirement, meaning you'd need to bet through the bonus amount ten times before withdrawing any winnings, with a 7-day window to do so. Free spins in some offers have a fixed cash value per spin rather than reflecting the game's default stake, which limits the potential return. Several of the rotating daily and weekend offers have full terms listed, but others are missing terms entirely. If no terms are visible for a deal, it's worth asking customer support for the conditions before claiming.
Can You Trust Mayfair Casino?
Positive Signals
- UKGC Active casino licence held since March 2022
- Trustpilot score of 4.3 from 40 reviews
- SSL grade A with TLS 1.3 support and HSTS
- Domain registered since 2004 with 21+ years of history
- Dispute resolution via eCOGRA and IBAS both registered
Concerns
- £60,000 financial penalty from the Gambling Commission in June 2025
- Operator trust grade is D (score 53), indicating regulatory scrutiny
- No DNS security protections (no SPF, DKIM, DMARC, DNSSEC, or CAA records)
- Gibraltar-based operator with no UK Companies House record available
What Users Say
Mayfair Casino holds a Trustpilot score of 4.3 out of 5 based on 40 reviews. That's a positive signal from a small but meaningful sample. The rating hasn't been flagged as claimed or verified, so the volume should be read with that in mind.
Regulatory Context
The 2025 enforcement action included a breach relating to self-exclusion processes. Self-exclusion failures can directly affect vulnerable players, and any user experiences around account closure or re-marketing after requesting exclusion would be consistent with what the regulator found. There's no direct user review data available to cross-reference, but it's worth bearing in mind given the nature of the SRCP 3.5.3 breach.
Source: Trustpilot
UKGC Licence Status
Grace Media (Gibraltar) Limited holds five Active UKGC licences. The Remote Casino licence (granted 9 March 2022) covers online slots and table games. A Bingo licence (also from 9 March 2022) covers online bingo products. Gambling Software certification (granted 14 May 2024) confirms the operator is approved to supply gaming software. Two General Betting Standard licences covering real and virtual events were both granted on 13 June 2025, expanding the operator's permitted product range.
Grace Media (Gibraltar) Limited is registered with two Alternative Dispute Resolution providers: eCOGRA and IBAS. ADR registration means customers who can't resolve a complaint directly with the operator have a free, independent service they can escalate to.
Regulatory Actions
Grace Media (Gibraltar) Limited received a £60,000 financial penalty from the Gambling Commission on 26 June 2025. The action related to two breaches: failures under social responsibility code SRCP 3.5.3 concerning self-exclusion processes, and a breach of SRCP 5.1.11 covering consent for direct electronic marketing. The Commission noted the failures were caused by human error, that the licensee cooperated with the investigation, and that remedial steps have since been taken.
Site Assessment
Licensed Operator
The UKGC licence for Mayfair Casino is held by Grace Media (Gibraltar) Limited, a Gibraltar-based operator that first received UKGC authorisation in March 2022. It has been licensed for approximately 3.9 years and runs a broad catalogue of brands under the same licence umbrella, spanning casino, bingo, and sports betting products. No UK Companies House record is linked to the entity, which is consistent with its Gibraltar incorporation and the limited cross-border disclosure obligations that apply.
Other Sites by Grace Media (Gibraltar) Limited
Grace Media (Gibraltar) Limited operates a range of other UK-licensed brands alongside Mayfair Casino, including 333 Casino, Belgravia Casino, Chelsea Palace, Chitchat Bingo, Cosmic Spins, BOGOF Bingo, DeepSea Casino, and Fortune Mobile Casino, among others. Most carry an Active UKGC regulator status.
