Madam Riches
Madam Riches is an online casino operating on the Jumpman Gaming Limited platform, holding active UKGC Remote Casino and Remote Bingo licences. The operator has been licensed since November 2014, giving it over 11 years of regulated history, though its enforcement score of 25 reflects prior regulatory scrutiny.
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About
Madam Riches is an online casino at madamriches.com, registered since May 2018. It's a whitelabel site built on the Jumpman Gaming Limited platform, meaning the underlying technology, licences, and regulatory compliance all sit with that operator rather than a separate entity. The site claims to offer slots and table games, and their website promotes a welcome offer of up to 500 free spins on the Mega Reel, alongside weekly tournaments and daily cashback.
The domain holds a Grade B technical rating, with an SSL Grade A certificate and support for TLS 1.3. DNS email authentication is in place through SPF, DKIM, and DMARC records, though the domain lacks DNSSEC and CAA protections. The site uses Cloudflare as a CDN, which provides an additional layer of technical infrastructure. WHOIS registration is transparent, listing Safenames Ltd as the registrar.
Dispute resolution for players is handled through eCOGRA and IBAS, both registered with Jumpman Gaming Limited, as well as the UKGC's own alternative dispute resolution scheme. Players who can't resolve complaints directly with the site have access to these independent bodies.
Features & Offerings
Key Offerings
- Slots
- Table games
Main Features
- 500 free spins welcome offer
- Weekly tournaments
- Daily cashback
- Mobile-optimized site
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Madam Riches get a single free spins welcome offer, giving them the chance to win up to 500 spins on Starburst by spinning the site's Mega Reel.
Conditions Explained
The offer requires a minimum deposit of £10. The free spins come with a 65x wagering requirement, which means any winnings from the spins must be bet 65 times before you can withdraw them. Winnings from the free spins are capped at £8 per 10 spins. There's also a cap on how much bonus money you can convert to real funds: it's limited to the total amount you've deposited into your account, up to a maximum of £250. The spins are only valid on Starburst.
Can You Trust Madam Riches?
Positive Signals
- UKGC Active licence held by operator since November 2014
- Remote Casino and Remote Bingo licences both active
- SSL Grade A with TLS 1.3 encryption
- eCOGRA and IBAS registered for dispute resolution
- DNS email authentication via SPF, DKIM, and DMARC
Concerns
- Enforcement score of 25 reflects prior regulatory actions against the operator
- No DNSSEC or CAA DNS security records
- No Trustpilot reviews available to assess user experience
- Whitelabel site: regulatory responsibility rests entirely with Jumpman Gaming Limited
What Users Say
Madam Riches has no Trustpilot reviews at this time, so there's no user sentiment data available. Consumers looking for feedback may find relevant reviews on the wider Jumpman Gaming Limited portfolio of sites, some of which have gathered substantial review volumes.
Common Themes
No review data available.
Source: Trustpilot
UKGC Licence Status
The licences covering Madam Riches are held by Jumpman Gaming Limited, which holds an active Remote Casino licence and an active Remote Bingo licence, both granted on 1 November 2014. A Remote Casino licence permits the operator to offer online slots and table games to UK players. A Remote Bingo licence covers bingo products. Both remain active with no recorded expiry date.
Disputes with Madam Riches can be escalated to eCOGRA or IBAS, both of which are approved alternative dispute resolution providers registered by Jumpman Gaming Limited. ADR providers offer free, independent adjudication when a player and operator can't resolve a complaint between themselves. The UKGC's own dispute resolution scheme is also available as an option.
Regulatory Actions
No enforcement actions are recorded against Jumpman Gaming Limited in the data available. However, the operator's enforcement score of 25 out of a possible 100 indicates the scoring model has factored in regulatory history. Consumers who want to research this further can check the UKGC's public register of regulatory actions.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the UKGC-licensed operator behind Madam Riches. The company holds account number 39175 on the UKGC register and has been continuously licensed since 1 November 2014, giving it over 11 years of regulated operation in the UK. Its operator trust grade is B, with a trust score of 76 out of 100. Jumpman Gaming Limited runs a large portfolio of whitelabel casino and bingo brands in the UK market, with Madam Riches being one of many sites on their platform.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large number of whitelabel casino and bingo brands under the same licences, including Amazon Slots, Barbados Casino, and Big Ben Slots, among others. The regulatory standing and licences that cover Madam Riches apply equally across this portfolio.
