Lucy Casino
Lucy Casino is an online casino operating under a UK Gambling Commission licence held by Jumpman Gaming Limited. The operator has been continuously licensed since November 2014 and holds a B-grade trust rating with no recorded regulatory penalties.
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About
Lucy Casino is a casino site available to UK players at lucycasino.com. It operates as a whitelabel site, meaning it runs on the platform of its licensed operator rather than as a standalone technical infrastructure. The site's UKGC licence is held by Jumpman Gaming Limited, which has maintained continuous licensing since 1 November 2014.
According to the site's own description, Lucy Casino offers over 600 games including slots and live dealer titles from a range of providers, with payment options including Visa, Maestro, PayPal, Paysafecard, and MasterCard. These are claims from the operator's marketing material and aren't independently verified. The site states it's optimised for mobile and promotes welcome bonuses for new players.
The domain was registered on 25 December 2017 and carries an A-grade SSL certificate, with standard DNS email security protections (SPF, DKIM, and DMARC) in place. It's protected via the Cloudflare CDN, which adds a layer of network security.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Licensed by UK Gambling Commission
- Over 600 games including slots and live dealer games
- Welcome bonuses and promotions
- Mobile-optimized site
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Lucy Casino can access a free spins welcome offer triggered by funding their account and spinning a prize wheel that awards up to a large number of free spins on a single slot title.
Conditions Explained
The minimum deposit to qualify is £10. Any bonus winnings are capped at the equivalent of your total lifetime deposits, up to a maximum of £250, so if you've deposited £10, you can only withdraw £10 in winnings from the bonus. Before you can withdraw anything from those winnings, you must wager the bonus amount 10 times over. That means if you win £50 in free spin winnings, you'd need to place £500 in bets before cashing out. The free spins are restricted to Starburst and can't be used on other games. The operator describes these T&Cs as partial, meaning the full terms aren't displayed upfront and you'd need to read the complete conditions separately.
Ongoing Promotions
Existing players can take part in a daily free spins wheel, prize draw tournaments tied to specific games, and several network-wide drop promotions running across multiple slot titles.
Conditions Explained
The Daily Wheel can only be played once per day and resets every 24 hours, but the number of free spins you might win isn't specified upfront. The Cash Giveaway prize draw awards five prizes of £400 each and runs throughout February 2026, with entries earned by wagering £10 on Red Wizard: Bank It Up. Winners are contacted by 10 March 2026 and must claim within 7 days. The Valentine's Drops and Spin 2 Vegas promotions require you to actively opt in before they end, so you won't be entered automatically. Drops & Wins, which runs until 4 March 2026, also requires opting in via an in-game pop-up. Fluffy Fridays is a weekly tournament limited to a three-hour window on Friday evenings, with no minimum bet required. Most promotions list their terms as partial, so full conditions aren't visible without clicking through for details.
Can You Trust Lucy Casino?
Positive Signals
- UKGC licensed since November 2014 under Jumpman Gaming Limited
- No regulatory penalties recorded against the operator
- A-grade SSL certificate with TLS 1.3 support
- Three ADR schemes registered including eCOGRA and IBAS
Concerns
- No Companies House data available for the operator, limiting corporate transparency
- Domain lacks DNSSEC and CAA records, leaving minor DNS security gaps
- No Trustpilot reviews available, so no user feedback to assess
What Users Say
Lucy Casino has no Trustpilot reviews on record, so there's no user sentiment data available. It isn't possible to assess customer experience through review platforms at this time.
Common Themes
No review data available.
Regulatory Context
With no Trustpilot reviews and no enforcement history, there's nothing to cross-reference between user complaints and regulatory action.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC licences covering this brand: a Remote Casino licence, which permits the provision of online slots and table games to UK players, and a Remote Bingo licence, which covers bingo-style gaming products. Both licences were granted on 1 November 2014 and remain active with no expiry date recorded.
Jumpman Gaming Limited is registered with three Alternative Dispute Resolution schemes: eCOGRA, IBAS (Independent Betting Adjudication Service), and the UK Gambling Commission's own ADR scheme. ADR registration means that if a player can't resolve a dispute directly with the operator, they have access to a free, independent adjudicator. Having multiple registered schemes is a positive consumer protection signal.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions on file with the UK Gambling Commission. The operator's clean enforcement record contributes positively to its overall trust rating.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the UKGC-licensed operator behind Lucy Casino. It's been continuously licensed for over 11 years, placing it among the more established operators in the UK market. Jumpman Gaming operates a large portfolio of whitelabel casino and bingo brands, with Lucy Casino being one of many sites running on its platform. No Companies House data is publicly linked to the operator in UKGC records, which limits the ability to verify the full corporate structure.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large number of whitelabel casino and bingo brands alongside Lucy Casino. Other active sites under the same operator include Amazon Slots, Barbados Casino, Big Ben Slots, and Aztec Wins, among many others. Most carry A-grade SSL and active UKGC status.
