Kong Casino
Kong Casino is an online casino operated by Jumpman Gaming Limited, a UK Gambling Commission licensee with over 11 years of continuous licensing. The operator holds a Grade B trust rating, with no recorded regulatory penalties against it.
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About
Kong Casino is an online gambling site running on the platform of Jumpman Gaming Limited, a white-label operator that powers a large number of UK-facing brands. The site states it offers over 1,500 casino games including slots, table games, instant win titles, and bingo, along with PayPal as a payment option. It's been registered as a domain since 13 July 2015, giving it over a decade of online presence.
The site is white-label, meaning it shares its underlying platform, games library, and licensing with many other Jumpman Gaming brands rather than operating independently. For consumers, this means the protections, dispute resolution, and regulatory obligations are handled through Jumpman Gaming Limited rather than through Kong Casino as a standalone entity.
According to their website, the site is mobile-friendly and promotes a welcome bonus of up to £100. As with all marketing claims, these should be verified directly with the operator, as terms and availability can change.
Features & Offerings
Key Offerings
- Slots
- Table games
- Instant win games
- Bingo
Main Features
- UKGC licensed
- PayPal payments
- Mobile-friendly
- Welcome bonus up to £100
- Over 1,500 games
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Kong Casino can claim a deposit match bonus on their first deposit. There's one welcome offer available, structured as a percentage match up to a fixed cap.
Conditions Explained
The welcome bonus is a match on your deposit, meaning Kong Casino adds a percentage of what you put in as bonus funds. There's a wagering requirement of 10 times the bonus amount, which means if you receive a £100 bonus, you'd need to wager £1,000 before any winnings from that bonus can be withdrawn. There's also a cap on how much bonus money can be converted into real, withdrawable cash: the maximum is equal to your total lifetime deposits, up to £250. The minimum deposit to trigger the offer is £10. No bonus code is required. Full terms aren't fully published on the promotions page, so check the complete conditions before depositing.
Ongoing Promotions
Existing players at Kong Casino have access to a range of ongoing promotions, including a daily free spins mechanic, weekly prize tournaments, and several industry-wide slot tournament events.
Conditions Explained
The Daily Wheel can only be played once every 24 hours, and no wagering details are published for any prizes it awards. The Cash Giveaway tournament runs through February 2026 and is restricted to one specific game, Red Wizard: Bank It Up. Winners are notified by email and must respond within 7 days to claim. The Valentine's Drops promotion requires an explicit opt-in via an in-game pop-up or the Tournaments section and was only open until 23 February 2026. The Spin 2 Vegas tournament similarly requires an opt-in within the promotion window and runs until 1 March 2026. Drops & Wins is a Pragmatic Play network promotion running until 4 March 2026, also requiring an opt-in. Fluffy Fridays is a weekly prize pool that only counts wagers placed on Fridays between 8pm and 11pm. For all ongoing promotions, full terms aren't completely disclosed on the site, so check the complete conditions before participating.
Can You Trust Kong Casino?
Positive Signals
- UKGC licensed since 1 November 2014 through Jumpman Gaming Limited
- No recorded regulatory penalties against the operator
- Active Remote Casino and Remote Bingo licences
- ADR registered with eCOGRA, IBAS, and the UKGC's own dispute scheme
- SSL Grade A with TLS 1.3 encryption
Concerns
- Trustpilot score of 1.9 out of 5 from 122 reviews, suggesting many users report poor experiences
- Domain registration expires July 2026, not renewed long-term
- No DNSSEC or CAA DNS security records configured
What Users Say
Kong Casino has a Trustpilot score of 1.9 out of 5 based on 122 reviews, which is a low rating. The volume of reviews is meaningful enough to suggest a consistent pattern of user dissatisfaction, though no detailed breakdown by star rating is currently available.
Common Themes
No topic-level summary data is available for Kong Casino's Trustpilot profile at this time.
Regulatory Context
The operator has no recorded UKGC enforcement actions, so there's no direct regulatory parallel to draw against user complaints. The low Trustpilot score warrants attention, but it doesn't correspond to any documented UKGC intervention. Consumers with unresolved complaints can escalate to eCOGRA or IBAS.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC remote licences covering this site. The Remote Casino licence (granted 1 November 2014) permits online slots, table games, and instant win products. The Remote Bingo licence (also granted 1 November 2014) covers online bingo rooms. Both licences remain active with no expiry date recorded.
Jumpman Gaming Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS, and the UKGC's alternative dispute resolution scheme. ADR schemes offer consumers a free, independent route to resolve disputes with the operator if internal complaints don't reach a satisfactory outcome.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions on the UKGC register. The operator's clean enforcement record contributes to its Grade B trust rating.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the UKGC-licensed operator behind Kong Casino. It has held continuous UK Gambling Commission licensing since 1 November 2014, giving it over 11 years of regulatory standing. The operator runs a white-label platform used by a large portfolio of UK-facing gambling brands, and is classified by the UKGC as a mixed operator, covering both casino and bingo activity. No Companies House data is linked to the operator in UKGC records, which limits visibility into the corporate structure.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large portfolio of white-label sites on the same platform, including Amazon Slots, Barbados Casino, and Big Ben Slots, among many others. All operate under the same UKGC licences.
