Dove Casino
Dove Casino is an online casino site operated by Jumpman Gaming Limited, a UKGC-licensed operator that's held its licence since November 2014. The operator carries a B-grade regulatory standing with no recorded enforcement actions, which places it in the middle tier of UKGC-regulated businesses.
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About
Dove Casino is a UK-facing online casino that operates as a whitelabel site on the Jumpman Gaming Limited platform. According to its website, the casino offers slots, table games, and live casino options from a range of software providers. These are marketing claims from the site itself and haven't been independently verified.
The domain was first registered in February 2018, giving it around eight years of registration history. It holds an A-grade SSL certificate and runs behind Cloudflare, with SPF, DKIM, and DMARC email authentication in place. DNSSEC and CAA records are absent, though these are less common across the industry.
Jumpman Gaming Limited holds both Remote Casino and Remote Bingo licences from the UK Gambling Commission, both granted in November 2014. It's been continuously licensed for over 11 years, which is a reasonable indicator of stability for a regulated operator.
Features & Offerings
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players at Dove Casino can choose from three welcome offers: a deposit match bonus, a free spins Mega Reel spin on first deposit, and a double cashback promotion running for the first 31 days.
Conditions Explained
The deposit match bonus carries a 10x wagering requirement, meaning you must bet the bonus amount ten times before you can withdraw any winnings from it. The maximum you can convert to real money is capped at your lifetime deposits, up to £250. The Mega Reel free spins offer has no published terms at all, which is worth noting before you claim it. The double cashback promotion gives you 1% cashback on deposits during your first 31 days, but only if you log in the following day to claim it. High rollers who reach "Legend" loyalty status within those 31 days can get up to 20% cashback instead.
Ongoing Promotions
Existing players have a wide range of ongoing promotions, including daily free spin wheels, weekly tournaments, time-limited prize draws, a cashback scheme, a loyalty programme, and a trophy-collecting rewards club.
Conditions Explained
The Turbo Reel requires a £100 minimum deposit to trigger it, and any free spins won are capped at a £250 maximum conversion value. The Daily Cashback is paid on every deposit but only if you log in the following day and claim it manually via your account. The Loyalty Scheme has five tiers with no T&Cs published, so the precise conditions for advancing between levels aren't disclosed. Happy Hours free spins are only available on Wednesdays between 3pm and 7pm, and you must have deposited since the previous Monday to qualify. The Cash Giveaway prize draw runs through 28 February 2026 only and is restricted to wagers on a single game. The 200 Club awards Amazon vouchers and free spins for trophy milestones but doesn't specify wagering conditions on those prizes.
Can You Trust Dove Casino?
Positive Signals
- UKGC licensed since November 2014 under Jumpman Gaming Limited
- No recorded regulatory enforcement actions against the operator
- A-grade SSL certificate with TLS 1.3 support
- Registered with eCOGRA and IBAS for alternative dispute resolution
- Cloudflare CDN and HSTS security headers in place
Concerns
- Trustpilot score of 2.1 out of 5 from 11 reviews suggests poor user satisfaction
- Whitelabel site: Dove Casino operates on a third-party platform rather than its own infrastructure
- Domain expires February 2026, which is imminent and worth monitoring
What Users Say
Dove Casino has a Trustpilot score of 2.1 out of 5 from 11 reviews. That's a poor rating, though the low review volume means individual experiences carry significant weight. No AI-generated summary of review themes is available for this brand.
Regulatory Context
There's no enforcement history to cross-reference against user complaints for Dove Casino. The poor Trustpilot score is worth noting, but without a breakdown of specific complaint types or regulatory findings, it's not possible to connect user sentiment to any documented regulatory failure.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC licences. A Remote Casino licence (granted November 2014) permits online casino games including slots and table games. A Remote Bingo licence (also granted November 2014) covers online bingo products. Both licences remain active with no recorded suspension or revocation.
Disputes with Dove Casino can be escalated through three registered alternative dispute resolution providers: eCOGRA, IBAS (Independent Betting Adjudication Service), and the UK Gambling Commission's own ADR scheme. ADR gives players a formal route to challenge decisions on complaints like withdrawal disputes or bonus terms without going to court.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions from the UK Gambling Commission. The operator hasn't been subject to any fines, licence reviews, or formal warnings in the UKGC's public enforcement register.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the licensed operator behind Dove Casino. It holds UKGC licence number 39175 and has been continuously licensed since 1 November 2014, covering over 11 years of regulated operation. The operator's trust grade is B, reflecting a clean enforcement record and long licensing history, though its operator trust score of 76 out of 100 sits in the lower end of that tier.
Jumpman Gaming Limited runs a large number of whitelabel casino and bingo brands under its licences, with Dove Casino being one of many sites on its platform. No Companies House data is currently linked to the operator in UKGC records.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large portfolio of whitelabel brands under the same UKGC licences. Other sites on the platform include Amazon Slots, Barbados Casino, Amigo Slots, and Aztec Wins, among many others. User feedback scores across these sibling brands tend to cluster in the 1.4 to 2.9 range on Trustpilot.
