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About

Diva Casino describes itself as a UK-licensed online casino offering slots, table games, and live dealer options. The site operates on a whitelabel platform, meaning the underlying technology and infrastructure is provided by another company rather than built in-house. Its UKGC licence status is currently active.

The site is run by Grace Media (Gibraltar) Limited, which first obtained its UKGC licence in March 2022. The operator holds a broad set of licences covering casino games, bingo, gambling software, and sports betting on both real and virtual events. But the operator's track record has a blemish: the Gambling Commission imposed a £60,000 penalty in June 2025 after the company breached social responsibility codes around self-exclusion handling and direct marketing consent.

With an operator trust grade of D and a domain score of D, players should approach Diva Casino with caution. The enforcement is relatively recent, and while the operator cooperated with the investigation and has since taken remedial steps, the failure points to gaps in player protection processes that matter for anyone using responsible gambling tools.

Features & Offerings

Can You Trust Diva Casino?

Positive Signals

  • UKGC licensed since March 2022 across casino, bingo, betting, and software categories
  • SSL Grade A with TLS 1.3 support and HSTS security headers
  • eCOGRA registered as Alternative Dispute Resolution provider
  • Operator cooperated with UKGC investigation and took remedial action

Concerns

  • £60,000 UKGC financial penalty in June 2025 for self-exclusion and marketing consent failures
  • Operator trust grade D (score 53/100) reflecting enforcement history
  • No DNS security — SPF, DKIM, DMARC, DNSSEC, and CAA records are all absent
  • Whitelabel platform — technology and infrastructure not operated in-house
  • WHOIS not transparent — domain registration details are privacy-protected

UKGC Licence Status

The operator Grace Media (Gibraltar) Limited holds five active UKGC licences. A Remote Casino licence (granted 9 March 2022) permits online slots and table games. A Bingo licence (also granted 9 March 2022) covers online bingo products. A Gambling Software licence (granted 14 May 2024) allows the supply of gambling software. Two General Betting Standard licences for real events and virtual events (both granted 13 June 2025) cover sports and simulated sports betting. All five licences are currently active with no expiry dates recorded.

Dispute Resolution:

Diva Casino is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of 18 February 2026. ADR registration means players who can't resolve a dispute directly with the operator have access to a free, independent service to adjudicate the complaint.

Regulatory Actions

On 26 June 2025, the UK Gambling Commission imposed a £60,000 financial penalty on Grace Media (Gibraltar) Limited. The breaches involved Social Responsibility Code Provision 3.5.3, relating to the handling of self-exclusion requests, and SRCP 5.1.11, relating to consent for direct electronic marketing. The Commission noted the failure was due to human error. The operator cooperated with the investigation and has since taken remedial action.

View full enforcement history →

Site Assessment

SSL & Security A
Grade A WE1 TLS 1.3 HSTS
DNS Security F
✗ SPF ✗ DKIM ✗ DMARC ✗ DNSSEC
Regulator Status A+
UKGC: Active
Site Presence D
Screenshot
Operator Trust D
53/100

Licensed Operator

Grace Media (Gibraltar) Limited is the UKGC-licensed operator behind Diva Casino. The company first obtained its gambling licence in March 2022 and has been operating in the UK market for just under four years. It holds a mixed operator category, covering both casino and betting products. No UK Companies House data is available for this entity, as it is incorporated in Gibraltar rather than Great Britain.

The operator's regulatory standing is currently graded D, primarily driven by the June 2025 enforcement action. An enforcement score of 4 out of a possible 100 reflects the financial penalty and the nature of the social responsibility breaches. Consumers should note that self-exclusion failures are among the more serious categories of social responsibility breach, as they directly affect vulnerable players.

Other Sites by Grace Media (Gibraltar) Limited

This operator also runs 12 other licensed gambling sites: