Cozino
Cozino is an online casino operated by Jumpman Gaming Limited, a UK-licensed operator active since November 2014. The site holds active Remote Casino and Remote Bingo licences from the UK Gambling Commission. It carries a B-grade trust rating, reflecting a clean enforcement record but a low Trustpilot score from a small number of reviews.
Website Preview
About
Cozino is a UK-licensed online casino running on the Jumpman Gaming Limited platform as a whitelabel site. The site markets itself around a Wild West theme and, according to its website, offers over 1,500 games including slots, table games, and live dealer options. It claims to work with top-tier software providers and is designed to be mobile friendly.
The domain was registered in August 2015 and has been in continuous operation for just over a decade. It carries an A-grade SSL certificate and has full DNS email authentication in place, including SPF, DKIM, and DMARC records. DNSSEC and CAA records aren't configured, but this is common across the industry.
Disputes with the operator can be taken to eCOGRA, an independent alternative dispute resolution body recognised by the UKGC. That's a meaningful safeguard for players who can't resolve issues directly with the site.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Mobile friendly design
- Top-tier software providers
- UK Gambling Commission licensed
Can You Trust Cozino?
Positive Signals
- UKGC-licensed since November 2014 with active Casino and Bingo licences
- No regulatory penalties on record for Jumpman Gaming Limited
- eCOGRA registered as ADR provider for independent dispute resolution
- A-grade SSL certificate with TLS 1.3 support
- Full DNS email security: SPF, DKIM, and DMARC all in place
Concerns
- Trustpilot score of 1.7 out of 5 from 25 reviews, suggesting poor user experience reported
- Domain expires August 2026 and hasn't been renewed further out
- DNSSEC and CAA DNS records are not configured
What Users Say
Cozino has a Trustpilot score of 1.7 out of 5 from 25 reviews. That's a low score, though the review volume is small enough that a handful of complaints carry significant weight. No individual rating breakdowns are available in the current data.
Common Themes
Without topic summaries available in the data, specific complaint themes can't be confirmed. The low rating suggests dissatisfied customers are more likely to leave reviews than satisfied ones, which is a common pattern on Trustpilot for gambling sites.
Regulatory Context
The operator has no regulatory enforcement history, so user complaints on Trustpilot can't be cross-referenced with formal UKGC findings. If players are experiencing issues, those haven't risen to the level of regulatory action to date.
Source: Trustpilot
UKGC Licence Status
Jumpman Gaming Limited holds two active UKGC licences covering this site: a Remote Casino licence (granted 1 November 2014), which permits online slots, table games, and live casino products, and a Remote Bingo licence (granted 1 November 2014), which covers online bingo games. Both licences are in good standing with no recorded suspensions or revocations.
eCOGRA is registered as the Alternative Dispute Resolution (ADR) provider for Cozino. ADR providers offer players an independent route to resolve disputes with an operator when direct complaints fail to reach a satisfactory outcome.
Regulatory Actions
Jumpman Gaming Limited has no recorded regulatory actions from the UK Gambling Commission. There are no fines, licence suspensions, or formal enforcement outcomes on record.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is a UK-based online gambling operator that has held UKGC licences since November 2014, giving it over 11 years of continuous regulatory history. It operates across the casino and bingo categories and runs a number of whitelabel brands under its platform. No Companies House data is available in the source records, so formal incorporation details can't be confirmed here. The operator's trust score sits at 76 out of 100, a B grade, reflecting its clean enforcement history and long licensing tenure.
Other Sites by Jumpman Gaming Limited
This operator also runs 12 other licensed gambling sites: