Chilli Spins
Chilli Spins is an online casino operating on a whitelabel platform, licensed by the UK Gambling Commission under Jumpman Gaming Limited. The operator has held its UKGC licence since November 2014 and carries a B-grade trust rating with no recorded regulatory penalties against this brand.
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About
Chilli Spins is a whitelabel online casino that sits within the Jumpman Gaming Limited portfolio. The site offers casino-style entertainment and operates under UKGC account number 39175, which has been continuously licensed since 1 November 2014. Being a whitelabel site means it runs on a shared platform rather than its own bespoke infrastructure.
According to the site's own marketing material, Chilli Spins offers slots and live casino games from providers including NetEnt and Pragmatic Play, alongside payment options such as Visa, Mastercard, PayPal and Skrill. The site claims to offer a welcome promotion and a daily CashDrop feature with cash prizes. These are self-reported claims from their website and haven't been independently verified here.
The UKGC licences covering Chilli Spins include both Remote Casino and Remote Bingo permissions, both granted in November 2014. Dispute resolution is handled through eCOGRA and IBAS, giving customers a formal complaints route outside the operator itself.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 50% bonus up to £100 + 50 Free Spins on Big Bass Splash
- Daily CashDrop game with real cash prizes
- Live dealer games
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Chilli Spins can claim a deposit match bonus plus free spins on a specific slot game, giving a combined cash and spin reward to start with.
Conditions Explained
The bonus carries a 10x wagering requirement, meaning you must bet the bonus amount ten times over before you can withdraw any winnings from it. That's a relatively low wagering requirement compared to industry norms, where 30-35x is common. The maximum you can convert from bonus to real money is capped at your lifetime deposits, up to £250, so if your deposits total less than £250, that lower figure is your withdrawal ceiling. The free spins are locked to Big Bass Splash and can't be used on other games. There's no bonus code required. The offer is only available to new players.
Ongoing Promotions
Existing players at Chilli Spins have access to a mix of loyalty programmes, weekly free spins events, monthly prize draws, and limited-time tournament promotions running across selected games.
Conditions Explained
The trophy-based loyalty schemes (Collect Trophies and 200 Club) award free spins as you hit milestones, but winnings from those free spins are credited as bonus funds subject to 10x wagering requirements, with a maximum conversion to real money capped at £250. The Happy Hours promotion runs every Wednesday from 3pm to 7pm and is available to funded players only, again with 10x wagering and a £250 conversion cap. The Scratch for Cash and Winner Winner Chicken Dinner competitions award real cash or voucher prizes with no wagering attached, but winners must respond within 7 days of being contacted by email or forfeit the prize. The Cash Giveaway prize draw runs until 28 February 2026, with entries earned by wagering on Red Wizard: Bank It Up. The Valentine's Drops and Spin 2 Vegas promotions require opt-in via an in-game prompt and have specific eligibility windows, so check dates before playing.
Can You Trust Chilli Spins?
Positive Signals
- UKGC licensed since November 2014 under Jumpman Gaming Limited
- No regulatory enforcement actions recorded against this brand
- Dual ADR registration with eCOGRA and IBAS for consumer disputes
- DNS email security configured with SPF, DKIM and DMARC records
Concerns
- Domain score of F (18/100) due to absent SSL data, no DNSSEC or CAA records, and non-transparent WHOIS
- Operator trust score of B (76/100) with a below-average enforcement sub-score of 25
- No SSL certificate data available for independent verification of encryption quality
What Users Say
No Trustpilot data is currently available for Chilli Spins specifically. Some sibling brands under the same operator have accumulated significant review volumes, with Amazon Slots holding over 1,000 reviews and a trust score of 2.1 out of 5, which points to a pattern of mixed user sentiment across the Jumpman Gaming Limited portfolio.
Common Themes
Across sibling brands, low trust scores (mostly 1.4 to 2.4 out of 5) suggest recurring customer dissatisfaction, though individual brand-level review data for Chilli Spins isn't yet available.
Regulatory Context
Without specific enforcement or Trustpilot data for Chilli Spins directly, no meaningful connection between user complaints and regulatory action can be drawn for this brand. The operator's enforcement sub-score of 25 is worth noting for context.
UKGC Licence Status
The UKGC licences linked to Chilli Spins are held by Jumpman Gaming Limited (account number 39175). Two active licence types cover the site: a Remote Casino licence (granted 1 November 2014), which permits online slots and table games, and a Remote Bingo licence (also granted 1 November 2014), which permits online bingo products. Both licences remain active with no expiry date on record.
Chilli Spins customers have access to Alternative Dispute Resolution through eCOGRA and IBAS, both verified as registered with the operator. ADR gives players a route to resolve complaints independently if they can't settle a dispute directly with the site. The UKGC's own alternative dispute resolution scheme is also listed as a registered option.
Regulatory Actions
The operator has no recorded regulatory actions against this brand. Jumpman Gaming Limited's enforcement sub-score of 25 out of 100 does pull down the operator's overall trust grade, suggesting some regulatory scrutiny at the operator level that doesn't directly appear in the enforcement record for this specific brand.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the UKGC-licensed operator behind Chilli Spins. The company has held its UK gambling licence continuously since 1 November 2014, giving it over 11 years of licensed operation. It's categorised as a mixed-category operator, covering both casino and bingo products across a large portfolio of whitelabel brands.
Companies House data isn't linked to this operator record, so independent verification of its corporate structure isn't possible through this page. Its UKGC account (39175) carries an Active status, and the operator holds a B trust grade overall, sitting in the standard regulated standing category.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited runs a large portfolio of whitelabel casino and bingo sites under the same UKGC licences, including Amazon Slots, Barbados Casino and Big Ben Slots. Trust scores across the portfolio vary, with some brands attracting mixed user feedback.
