Big Ben Slots
Big Ben Slots is an online casino operating on the Jumpman Gaming Limited platform, offering slots and live casino games to UK players. Jumpman Gaming Limited has held a UKGC licence since November 2014 and carries a trust grade of B, with no recorded enforcement actions against the brand.
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About
Big Ben Slots is a UK-facing online casino site operating as a whitelabel on the Jumpman Gaming Limited platform. The domain was registered in June 2019 and the site offers slots and live casino games according to its own website, though these are marketing claims rather than independently verified facts.
The site's licences are held by Jumpman Gaming Limited, which has been continuously UKGC-licensed since 1 November 2014. That's over 11 years of uninterrupted licensing, and the operator carries both Remote Casino and Remote Bingo licences. There are no enforcement actions on record.
Features & Offerings
Key Offerings
- Slots
- Live casino
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players get a free spins welcome offer triggered by spinning a Mega Reel after making an initial deposit, with the number of spins awarded determined by the wheel outcome.
Conditions Explained
To qualify, you need to deposit at least £10. The free spins are won via a Mega Reel spin rather than awarded directly, so the exact number you receive varies. A wagering requirement applies, meaning you must bet your bonus winnings 10 times over before you can withdraw any of it as real money. There's also a cap on how much bonus money can convert to real funds: the maximum is equal to your total lifetime deposits, up to £250. If you've deposited £50 in total, you can withdraw no more than £50 in bonus winnings.
Ongoing Promotions
Existing players have a mix of daily, weekly, and limited-time promotions, including a free daily spin wheel, prize draw tournaments tied to specific games, and network-wide drop events running across selected slots.
Conditions Explained
The Daily Wheel can only be played once per day, and the full terms aren't published on the promotions page. The Cash Giveaway prize draw runs through 28 February 2026, with entries earned by wagering on a specific game. Winners must claim their prize within 7 days of being contacted in March 2026. The Valentine's Drops and Spin 2 Vegas promotions both require an explicit opt-in before they expire. Drops & Wins runs until 4 March 2026 and also requires opting in via an in-game prompt. For Fluffy Fridays, entries are earned during a 3-hour window each Friday evening with no minimum bet required. Most of these promotions only publish partial terms on-site, so checking the full conditions before playing is worth doing.
Can You Trust Big Ben Slots?
Positive Signals
- UKGC licensed since November 2014 under Jumpman Gaming Limited
- No regulatory penalties recorded against the operator
- eCOGRA and IBAS ADR registered for independent dispute resolution
- SSL grade A with TLS 1.3 support
- SPF, DKIM, and DMARC DNS email authentication in place
Concerns
- Trustpilot score of 2.4 from 9 reviews, suggesting limited but mixed user feedback
- No DNSSEC or CAA DNS records present
- Enforcement score of 25 for Jumpman Gaming Limited reflects past regulatory scrutiny at the operator level
What Users Say
Big Ben Slots has a Trustpilot score of 2.4 out of 5 from 9 reviews at the time of writing. That's a small review pool, so the score carries limited statistical weight. Sentiment appears mixed.
Common Themes
No topic summaries are available for this brand's Trustpilot profile.
Regulatory Context
There are no enforcement actions on record for Jumpman Gaming Limited that directly correspond to user feedback themes. The limited Trustpilot data doesn't allow meaningful cross-referencing at this stage.
Source: Trustpilot
UKGC Licence Status
The licences for Big Ben Slots are held by Jumpman Gaming Limited (UKGC account number 39175). The operator holds two active licences: a Remote Casino licence, which permits online slots, table games, and live dealer games, and a Remote Bingo licence, which covers online bingo products. Both were granted on 1 November 2014 and remain active with no expiry date recorded.
Jumpman Gaming Limited is registered with eCOGRA, IBAS, and the UK Gambling Commission's own alternative dispute resolution scheme. Alternative Dispute Resolution (ADR) gives players an independent route to resolve complaints that the operator hasn't settled directly, without going to court.
Site Assessment
Licensed Operator
Jumpman Gaming Limited is the UKGC-licensed operator behind Big Ben Slots. The company has held an active gambling licence since November 2014, giving it over 11 years of continuous licensing history in the UK market. Its operator category is listed as mixed, covering both casino and bingo product types.
Jumpman Gaming Limited operates a large portfolio of whitelabel brands across the UK. Its trust grade sits at B with an overall trust score of 76, reflecting a clean enforcement record but a lower enforcement sub-score of 25, which factors into the overall rating. No Companies House data is linked to this operator in the UKGC public register data available at the time of writing.
Other Sites by Jumpman Gaming Limited
Jumpman Gaming Limited operates a large portfolio of UK casino brands, including Amazon Slots, Amigo Slots, Aztec Wins, Barbados Casino, and BGT Games, among many others. Most share the same licences and platform infrastructure.
