Palatial Leisure Limited
Palatial Leisure Limited is a mixed gambling operator, licensed in the UK since 2009. The company runs online bingo and casino sites, including the well-regarded ThePalaces.com, alongside its physical 'palace bingo & casino clubs'. With over 17 years of continuous licensing, the operator maintains a clean regulatory history with no recorded enforcement actions.
Positive Signals
- Continuously licensed in the UK since 2009 (17+ years)
- No regulatory enforcement actions recorded by the UKGC
- Operates active websites with 'A' grade SSL security
- ThePalaces.com has a Trustpilot rating of 4.5/5 from 33 reviews
- UK-registered company (PALATIAL LEISURE LIMITED) active since 1993
Overview
Operator Type: Mixed gambling operator with online casino/bingo sites and land-based bingo clubs.
Palatial Leisure Limited is a well-established gambling operator that has held a continuous UK licence since January 2009. As a 'mixed' operator, the company has a significant presence in both the online and land-based sectors. Its physical venues operate under the trading name 'palace bingo & casino clubs', offering traditional bingo and casino gaming experiences across the UK.
In the digital space, Palatial Leisure runs two active, UKGC-approved websites: ThePalaces.com and BingoBritain.com. The primary online brand, ThePalaces.com, has garnered a positive reputation among users, reflected in its Trustpilot score of 4.5 out of 5. Both active domains are secured with 'A' grade SSL certificates, indicating a strong commitment to player data security. The company's diverse licensing allows it to offer a full suite of products, including bingo, casino games, betting, and gaming machines.
Incorporated in 1993, Palatial Leisure Limited has a long corporate history. It is managed by long-serving directors Patrick Michael Sarto Duffy and Jan Andersen and is ultimately owned by Palatial Investments Limited. A key indicator of the company's operational standards is its clean regulatory record, with no enforcement actions or penalties recorded by the UK Gambling Commission to date.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in the UK and registered with Companies House. They are fully subject to UK courts, consumer protection laws, and regulatory oversight.
Licence Details
Palatial Leisure Limited has held operating licences from the UK Gambling Commission since 2009. The company holds multiple active licences, including Bingo, Casino, General Betting Standard, and various Gaming Machine licences. This comprehensive licensing portfolio permits the company to legally operate its online gambling websites and its physical bingo and casino venues, offering a wide range of activities from slots and table games to sports betting and bingo for UK consumers.
| Licence Type | Status | Granted |
|---|---|---|
| Gaming Machine Technical Supplier | Active | |
| Bingo | Active | |
| Casino | Active | |
| Casino 1968 Act | Active | |
| Gaming Machine General Adult Gaming Centre | Active | |
| General Betting Standard | Active |
Enforcement & Compliance History
No regulatory actions recorded.
No enforcement actions recorded.
This operator has no public enforcement actions, financial penalties, or regulatory warnings on record with the UK Gambling Commission.
Corporate Structure
Palatial Leisure Limited was incorporated on 1st March 1993 and remains an active company registered in Great Yarmouth. The firm is led by long-serving directors Patrick Michael Sarto Duffy (appointed 1993) and Jan Andersen (appointed 1997). It is a subsidiary of Palatial Investments Limited, which is listed as the Person with Significant Control, holding between 75% and 100% of shares and voting rights.
PALATIAL LEISURE LIMITED
Active- Company Number
- 02794499
- Incorporated
- 1 March 1993
- Registered Address
- The Great Yarmouth Palace, Church Plain, Great Yarmouth, NR30 1PL
Directors & Officers
| Name | Role | Residence | Appointed |
|---|---|---|---|
| PUGH, Chris | secretary | — | 20 January 2019 |
| PUGH, Chris | secretary | — | 20 January 2019 |
| ANDERSEN, Jan | director | 🇬🇧 United Kingdom | 1 May 1997 |
| DUFFY, Patrick Michael Sarto | director | 🇬🇧 United Kingdom | 25 March 1993 |
Associated Domains
Palatial Leisure operates two active, UKGC-licensed websites: thepalaces.com and bingobritain.com. The primary brand, thepalaces.com, holds a positive Trustpilot score of 4.5 out of 5 based on 33 reviews. Both active domains are secured with 'A' grade SSL certificates, ensuring data encryption for players. A third domain, bingoeireann.com, is listed on the licence but is currently inactive.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| bingobritain.com | Bingo Britain | Active | Bingo |
| bingoeireann.com | - | Inactive | - |
| thepalaces.com | The Palaces | Active | Casino |