Mansion Europe Holdings Limited
Mansion Europe Holdings Limited is a Gibraltar-based online casino operator whose UKGC remote casino licence, held since November 2014, has been surrendered. The company operated brands including Casino.com, Mansion Casino, and Slots Heaven. UK consumers should be aware that the operator is no longer licensed by the UK Gambling Commission.
Positive Signals
- No enforcement actions recorded during licensed period
- Continuous licensing maintained from November 2014 until surrender
- Clean 11-year regulatory history with no suspensions or warnings
Concerns
- Licence surrendered — no longer authorised to serve UK consumers
- Gibraltar-registered with no UK corporate presence on record
- Slots Heaven Trustpilot score of 2.80 from 152 reviews indicates consumer dissatisfaction
Overview
Operator Type: Online casino operator (surrendered UKGC licence)
Mansion Europe Holdings Limited is a Gibraltar-based online casino operator that held a UK Gambling Commission remote casino licence from November 2014 until the licence was surrendered. During its active period, the company operated several well-known consumer brands, including Casino.com, Mansion Casino, Slots Heaven, and Mansionbet. The licence has since been surrendered, meaning Mansion Europe Holdings Limited is no longer authorised to offer gambling services to UK consumers.
The operator's trust score of 58 out of 100 reflects a Grade D rating, weighed down primarily by its surrendered licence status and an offshore Gibraltar registration with no UK-based corporate footprint on record. Despite 11 years of continuous licensing and a clean enforcement history, the surrendered status is the most important fact for any consumer to know. No regulatory actions were recorded against the company during its licensed period, which is a positive element of its history, but it doesn't change the current regulatory position.
Consumer sentiment on domains still in operation is mixed. Casino.com carries a Trustpilot score of 3.90 from over 1,700 reviews, while Mansion Casino sits at 3.50 from 677 reviews and Slots Heaven holds a lower 2.80 from 152 reviews. These brands appear to continue operating, but UK consumers should verify current licensing status before depositing.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in Gibraltar, a jurisdiction with established gambling regulation. Gibraltar has a long-established gambling regulatory framework. While not UK-based, the UKGC licence ensures UK consumer protections apply.
Licence Details
Mansion Europe Holdings Limited held a single Remote Casino Licence (licence number 039448-R-319446-027), granted on 1 November 2014. The licence status is Surrendered. A surrendered licence means the operator voluntarily gave up its authorisation and is no longer permitted to provide remote gambling services to UK customers.
| Licence Type | Status | Granted |
|---|---|---|
| Casino | Surrendered |
Enforcement & Compliance History
No regulatory actions recorded against Mansion Europe Holdings Limited during its licensed period.
No enforcement actions recorded.
This operator has no public enforcement actions, financial penalties, or regulatory warnings on record with the UK Gambling Commission.
Corporate Structure
Mansion Europe Holdings Limited is registered in Gibraltar (company number 105232) as a private limited company. The company remains active on Gibraltar's register. No officer or beneficial ownership records are available in UKGC or Companies House data for this entity.
- Company Number
- 105232
- Registered Address
- Gibraltar
Associated Domains
Mansion Europe Holdings Limited operated multiple consumer-facing websites. Casino.com carries an SSL grade of A and a Trustpilot score of 3.90 from 1,762 reviews. Mansion Casino (mansioncasino.com) also holds an A grade with a 3.50 Trustpilot score from 677 reviews. Slots Heaven (slotsheaven.com) holds an A grade but a lower Trustpilot score of 2.80 from 152 reviews. Mansion.com holds a B SSL grade. UK consumers should confirm current regulatory status before engaging with any of these sites, as the UKGC licence has been surrendered.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| casino.com | Casino.com | Active | Casino |
| mansioncasino.com | Mansion Casino | Active | Casino |
| slotsheaven.com | Slots Heaven | Active | Casino |