Hippodrome Casino Limited
Hippodrome Casino Limited is a mixed operator, running both the famous London casino and an online gambling site under the same name. Licensed for over 14 years with a clean regulatory record, its online brand suffers from a very poor Trustpilot score, creating a significant contrast between its regulatory compliance and online customer satisfaction.
Positive Signals
- Licensed since August 2011 (14+ years)
- Holds a continuous, active UKGC licence
- No regulatory actions or fines recorded
- UK-registered company (HIPPODROME CASINO LIMITED) incorporated in 2005
- Website secured with an 'A' grade SSL certificate
Concerns
- Poor consumer review score of 1.8/5 on Trustpilot for its online brand
Overview
Operator Type: Land-based and online casino, betting, and bingo operator
Hippodrome Casino Limited is a prominent mixed gambling operator, best known for its iconic land-based casino in London's Leicester Square. The company has held a continuous licence from the UK Gambling Commission since August 2011, demonstrating a long-standing presence in the regulated British market. As a 'mixed' operator, it combines its significant physical casino operations with a comprehensive online gambling service.
Corporate records show HIPPODROME CASINO LIMITED was incorporated in July 2005 and is an active UK company. It is ultimately owned by Hippodrome Holdings Limited, which holds a controlling interest of over 75%. The company is managed by a board of British directors, including long-serving members such as James Simon Thomas, who was appointed in 2005.
Its online presence is managed through the domain hippodromecasino.com, which offers casino games, sports betting, and bingo. While the website is technically sound, featuring an 'A' grade SSL certificate for security, its public reputation among users is a point of concern. The brand's Trustpilot score is a low 1.8 out of 5, based on over 80 reviews, suggesting significant issues with customer satisfaction online. This contrasts sharply with its regulatory record, which is clean.
Notably, Hippodrome Casino Limited has no recorded regulatory actions, fines, or sanctions from the UK Gambling Commission. This indicates a history of compliance with licensing conditions, even while its online consumer-facing brand struggles with negative feedback.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in the UK and registered with Companies House. They are fully subject to UK courts, consumer protection laws, and regulatory oversight.
Licence Details
Hippodrome Casino Limited holds a broad range of active UKGC licences, reflecting its mixed business model. These include a Casino (1968 Act) licence for its physical venue, as well as remote licences for Casino, General Betting Standard (allowing sports betting), and Bingo. This comprehensive licensing, held continuously since 2011, permits the company to offer a full suite of gambling products to customers both in-person and online.
| Licence Type | Status | Granted |
|---|---|---|
| General Betting Standard - Real Event | Active | |
| Bingo | Active | |
| General Betting Standard | Active | |
| Casino 1968 Act | Active | |
| Casino | Pending | - |
Enforcement & Compliance History
No regulatory actions recorded.
No enforcement actions recorded.
This operator has no public enforcement actions, financial penalties, or regulatory warnings on record with the UK Gambling Commission.
Corporate Structure
HIPPODROME CASINO LIMITED was incorporated on 4th July 2005 and remains an active company registered at Leicester Square, London. The company is directed by a board including James Simon Thomas and Matthew King. It is a subsidiary of Hippodrome Holdings Limited, which is listed as a Person with Significant Control, holding 75-100% of shares and voting rights.
HIPPODROME CASINO LIMITED
Active- Company Number
- 05497987
- Incorporated
- 4 July 2005
- Registered Address
- Hippodrome Casino Cranbourn Street, Leicester Square, London, WC2H 7JH
Directors & Officers
| Name | Role | Residence | Appointed |
|---|---|---|---|
| BANGS, Ross Andrew | director | 🇬🇧 United Kingdom | 1 June 2025 |
| LEWIS, Peter Idrisyn | director | 🇬🇧 United Kingdom | 7 March 2023 |
| BOWRY-BLUM, Thomas | director | 🇬🇧 United Kingdom | 1 November 2020 |
| DELF, Jeremy Richard | director | 🇬🇧 United Kingdom | 22 January 2019 |
| BARNSLEY, John Corbitt | director | 🇬🇧 United Kingdom | 25 September 2012 |
| KING, Matthew | director | 🇬🇧 United Kingdom | 1 November 2011 |
| THOMAS, James Simon | director | 🇬🇧 United Kingdom | 4 July 2005 |
Associated Domains
The operator runs the website hippodromecasino.com, which is listed as active by the regulator. The domain, first registered in December 2004, is secured with an 'A' grade SSL certificate and supports modern security protocols like TLS 1.3. However, it has a low Trust Score of 1.8 out of 5 based on 82 reviews, indicating poor customer feedback for its online services.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| hippodromecasino.com | Hippodrome Online Casino | Active | Casino |