Gamesys Operations Limited
Gamesys Operations Limited is a Gibraltar-based online casino, bingo, and sports betting operator licensed by the UKGC since November 2014. The company operates well-known brands but received a £6,071,292 financial penalty in 2023 for AML and social responsibility failures. Its overall trust grade is D.
Positive Signals
- Licensed since November 2014, over 11 years of continuous UKGC licensing
- Four active licences covering casino, bingo, and both real and virtual event betting
- Stability score of 100 with no revocations or suspensions on record
Concerns
- £6,071,292 financial penalty issued by the UKGC in November 2023 for AML and social responsibility breaches
- Low consumer trust ratings: most domains with reviews score below 2.0 on Trustpilot, including jackpotjoy.com (1.3 from 1,962 reviews) and virgingames.com (1.2 from 2,163 reviews)
- No UK corporate transparency: Gibraltar-registered entity with no officers or PSC data available
Overview
Operator Type: Online casino, bingo, and sports betting operator
Gamesys Operations Limited is a Gibraltar-based online gambling operator holding a UKGC licence since 1 November 2014. The company runs a portfolio of consumer-facing brands spanning casino, bingo, and sports betting, and has maintained continuous licensing over more than 11 years. Its stability score sits at 100, reflecting an unbroken licensing record and longevity bonuses, but its overall trust grade of D tells a different story.
In November 2023, the Gambling Commission imposed a financial penalty of £6,071,292 on Gamesys Operations Limited for breaches of anti-money laundering and social responsibility code provisions between November 2021 and July 2022. The Commission also attached an additional condition to the operating licence and issued a formal warning. That enforcement action drives the operator's enforcement score to zero and pulls the overall trust score down to 51, despite the long licensing history.
Gamesys Operations Limited is registered in Gibraltar and doesn't have a UK Companies House listing. There are no officers or persons with significant control recorded in publicly available data for the UK-regulated entity, which limits transparency and contributes to the low corporate score.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in Gibraltar, a jurisdiction with established gambling regulation. Gibraltar has a long-established gambling regulatory framework. While not UK-based, the UKGC licence ensures UK consumer protections apply.
Licence Details
Gamesys Operations Limited holds four active UKGC remote operating licences. A Remote Casino licence and a Remote Bingo licence were both granted on 1 November 2014. A General Betting Standard (Real Event) licence followed on 23 May 2016, with a General Betting Standard (Virtual Event) licence added on 29 August 2024. Following the 2023 enforcement action, the Commission attached an additional condition to the operating licence.
| Licence Type | Status | Granted |
|---|---|---|
| General Betting Standard - Virtual Event | Active | |
| General Betting Standard - Real Event | Active | |
| Bingo | Active | |
| Casino | Active |
Enforcement & Compliance History
The UKGC took regulatory action against Gamesys Operations Limited on 22 November 2023. The Commission found the operator had breached anti-money laundering and social responsibility code provisions between November 2021 and July 2022. It imposed a financial penalty of £6,071,292, attached an additional condition to the operating licence, and issued a formal warning. The regulator reference for this action is case 210.
Gamesys Operations Limited was found to have breached anti-money laundering (AML) and social responsibility code provisions between November 2021 and July 2022. As a result, the Commission imposed ...
Penalty: £6.1m
Corporate Structure
Gamesys Operations Limited is registered in Gibraltar (company number 103854) as a private limited company. It isn't incorporated through Companies House in England and Wales, so no incorporation date, registered UK address, or director and PSC data is available through standard UK filings. The company's primary jurisdiction is Gibraltar.
Gamesys Operations Limited
Active- Company Number
- 103854
- Registered Address
- Gibraltar
Associated Domains
Gamesys Operations Limited operates 13 UKGC-registered domains. Active brands include jackpotjoy.com, virgingames.com, monopolycasino.com, ballycasino.co.uk, doublebubblebingo.com, and several Rainbow Riches-branded sites. All active domains with SSL data hold an A grade and support TLS 1.3 with HSTS enabled. Trustpilot ratings across reviewed brands are consistently low: virgingames.com scores 1.2 from 2,163 reviews, jackpotjoy.com scores 1.3 from 1,962 reviews, monopolycasino.com scores 1.4 from 642 reviews, and ballycasino.co.uk scores 1.5 from 183 reviews. megawayscasino.com holds an inactive UKGC status. The rainbowriches.co.uk and rainbowriches.com domains are expiring imminently.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| ballycasino.co.uk | Bally Bet | Active | Mixed |
| doublebubblebingo.com | Double Bubble Bingo | Active | Casino |
| jackpotjoy.com | Jackpotjoy Casino | Active | Casino |
| megawayscasino.com | - | Inactive | - |
| monopolycasino.com | Monopoly Casino | Active | Casino |
| rainbowrichescasino.com | Rainbow Riches Casino | Active | Casino |
| virgingames.com | Virgin Games | Active | Casino |