Zoe's Bingo
Zoe's Bingo is an online bingo site at zoesbingo.com, licensed by the UK Gambling Commission and operated by Broadway Gaming Ireland DF Limited. The operator has held its UKGC licence since February 2022 and carries no recorded regulatory penalties, though its trust grade sits at B with a below-average Trustpilot score from 62 reviews.
Website Preview
About
Zoe's Bingo is a UK-licensed online bingo site that the operator's website describes as offering a variety of bingo and slot games, along with welcome bonuses for new players. It's a whitelabel brand, meaning it runs on a shared platform operated by Broadway Gaming Ireland DF Limited rather than independently built infrastructure. The site carries an active UKGC status and an SSL grade of A.
Broadway Gaming Ireland DF Limited received its UKGC licence on 23 February 2022 and has been operating for roughly four years. The operator holds bingo, casino, and gambling software licences, covering the full range of games Zoe's Bingo promotes. It's also registered with two ADR providers, eCOGRA and IBAS, giving players formal dispute resolution options if issues arise.
On the technical side, the domain doesn't publicly disclose WHOIS registration details and lacks some DNS protections such as DKIM and DNSSEC. That pulls its domain score to 52 (grade D), mainly because the domain age data is unavailable and transparency is limited. The operator trust score is 72 (grade B), reflecting a clean enforcement history but a relatively short licensing track record.
Features & Offerings
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Zoe's Bingo can claim a bingo bonus on their first deposit, activated with a bonus code at the time of payment.
FIRST25Conditions Explained
The bingo bonus comes with a wagering requirement, meaning you must bet four times the bonus amount before any winnings can be withdrawn. The bonus can only be used on bingo games and only when your cash balance has reached zero. If you don't log in for five consecutive days, any unused bonus is automatically forfeited. You can only claim this offer once, and it can't be combined with any other promotion. Withdrawing your cash balance at any point will cancel all remaining bonus funds.
Ongoing Promotions
Existing players have access to a range of free-ticket bingo rooms, mystery jackpot games, and scheduled prize events running daily, weekly, and monthly.
Conditions Explained
Several promotions, including the Mystery Jackpot Room and The Big Night In, are available to funded players only, meaning you must have made at least one deposit to participate. The Mystery Jackpot prize is revealed just 10 seconds before the game starts, at which point ticket purchases close. If a jackpot has more than one winner, the prize is split between the winning tickets. The Fab50 and Mocktail Party rooms use free tickets, and any winnings from Fab50 are paid as real cash with no wagering requirements. Winnings from The Big Night In are also paid as real cash. The £50 Daily Treat Room is invite-only, so not all players will have access. For the Zoe's Wheel loyalty promotion, bingo tickets awarded are valid for 5 days and winnings are paid to a bingo bonus balance with a 4x wagering requirement. Bonus balances are forfeited if you don't log in for 5 days. Withdrawing your cash balance will cancel any remaining bonuses.
Can You Trust Zoe's Bingo?
Positive Signals
- Active UKGC licence held since 23 February 2022
- No regulatory penalties recorded against Broadway Gaming Ireland DF Limited
- SSL grade A with TLS 1.3 support
- Registered with eCOGRA and IBAS for independent dispute resolution
Concerns
- Trustpilot score of 2.3 from 62 reviews, indicating poor user sentiment
- Domain grade D (score 52) due to opaque WHOIS, no DKIM, no DNSSEC
- Operator first licensed in 2022, a relatively short track record
What Users Say
Zoe's Bingo has a Trustpilot score of 2.3 out of 5 from 62 reviews, placing it in the poor range. That's a meaningful sample and the score suggests a consistent pattern of dissatisfied customers rather than isolated incidents.
Common Themes
No topic summaries are available in the data for Zoe's Bingo specifically. Given the low score, users should review recent Trustpilot feedback directly before depositing.
Regulatory Context
There's no UKGC enforcement history to cross-reference against user complaints. The operator hasn't faced regulatory action, but the poor Trustpilot score suggests users are experiencing issues that haven't translated into formal regulatory intervention.
Source: Trustpilot
UKGC Licence Status
Broadway Gaming Ireland DF Limited holds three active UKGC licences covering this brand. The Remote Bingo licence permits online bingo games. The Remote Casino licence covers online slots and table games. The Gambling Software licence relates to the supply and operation of the underlying gaming platform. All three were granted on 23 February 2022 and remain active with no recorded expiry.
Broadway Gaming Ireland DF Limited is registered with two Alternative Dispute Resolution providers: eCOGRA and IBAS. ADR gives players a formal, independent route to resolve disputes with the operator without going to court. Having two registered providers offers players a choice of which body to approach if a complaint isn't resolved directly with the site.
Regulatory Actions
Broadway Gaming Ireland DF Limited has no recorded regulatory actions from the UK Gambling Commission. There are no fines, licence suspensions, or published enforcement cases against the operator.
Site Assessment
Licensed Operator
Broadway Gaming Ireland DF Limited is the UKGC-licensed operator behind Zoe's Bingo. It was first licensed in February 2022 and has been active for around four years. The operator runs a mixed portfolio of bingo and casino brands, all operating under its shared platform as whitelabel sites. No Companies House data is available for this entity, which limits visibility into its UK corporate structure.
Other Sites by Broadway Gaming Ireland DF Limited
Broadway Gaming Ireland DF Limited operates a large portfolio of whitelabel bingo and casino brands under the same UKGC licence. Others in the network include 888 Bingo, 888 Ladies, Amber Spins, and Bingo Ireland, among many more. Users who've had a positive or negative experience with one brand in this network are likely dealing with the same underlying operator across all of them.
