The Sun Vegas
The Sun Vegas is an online casino operating at thesunvegas.co.uk and licensed by the UK Gambling Commission. The site is backed by two licensed operators, with primary licence holder Red Rock Managed Services Limited obtaining its UKGC licence in October 2025. Trustpilot reviews from 813 users give the site a low rating of 1.8 out of 5.
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About
The Sun Vegas is a UK-facing online casino site operating under licences held by Red Rock Managed Services Limited and VF2011 Limited, both authorised by the UK Gambling Commission. The site claims to offer slots, live casino games, and table games, with the operator stating it features titles from providers including NetEnt, Microgaming, and Evolution Gaming.
The primary licence holder, Red Rock Managed Services Limited, received its UKGC authorisation in October 2025, making it a relatively new entrant to the regulated market. The secondary licence holder, VF2011 Limited, has held its UKGC licence since April 2016, bringing close to a decade of regulatory history to the arrangement. Both operators currently hold Active status with the regulator.
The Sun Vegas carries a domain score of F, driven largely by a newly registered domain, private WHOIS registration, and gaps in DNS security configuration. Consumers should weigh the short track record of the primary operator against the longer-standing status of VF2011 Limited when assessing the site.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Licensed by UK Gambling Commission
- Mobile-optimized platform
- Live dealer games with real-time chat
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players at The Sun Vegas can claim a deposit match bonus alongside a free spins package on their first deposit. No bonus code is needed, but you must actively accept the offer through a pop-up after depositing.
Conditions Explained
The deposit match bonus and free spins both come with a 10x wagering requirement, meaning you must bet the bonus or free spin winnings ten times over before you can withdraw. For example, a £20 bonus requires £200 in total bets. Both must be accepted within 48 hours of being issued, and both expire 7 days after acceptance. The bonus and spins can only be used on a short list of selected slot games (including titles like Big Bass Bonanza and Eye of Horus). Deposits made with Neteller, Skrill, or PayPal don't qualify. Debit cards only. The bonus amount itself can never be withdrawn, only winnings from meeting the wagering requirement.
Ongoing Promotions
Existing players at The Sun Vegas get a varied slate of ongoing deals, including a daily pick-to-win game, cash prize drops and leaderboard tournaments, a weekly prize draw, and a recurring Thursday reload bonus. There's also a loyalty points scheme where play converts to real cash.
Conditions Explained
The daily "Hook, Line and Sinker" game is open only to players who've deposited and staked at least £10 in the previous 14 days. Prizes include cash, free spins, or deposit offers. Free spins from this promotion carry no wagering requirement and expire after 3 days, while deposit and stake offers must be completed by midnight on the day you claim. The Pragmatic prize drops and tournaments run across multiple sites in their network, so prizes are shared across all participating players, not just Sun Vegas customers. The Thursday bonus requires depositing and staking £10 to receive a £3 bonus, which comes with 5x wagering and a 7-day expiry. Several promotions, including the Prize Draw and a general opt-in offer, were missing full terms at the time of scraping, so conditions beyond what's shown in the brief description aren't available.
Can You Trust The Sun Vegas?
Positive Signals
- UKGC licensed under two Active operators
- VF2011 Limited licensed since 2016, bringing 9+ years of regulatory history
- No recorded regulatory enforcement actions against primary operator
- eCOGRA and IBAS registered for Alternative Dispute Resolution
- TLS 1.3 encryption supported on SSL certificate
Concerns
- Primary operator licensed only since October 2025, less than 6 months of regulatory track record
- Trustpilot rating of 1.8/5 from 813 reviews, indicating widespread user dissatisfaction
- Domain score F due to new registration, private WHOIS, and missing DNS security (DKIM, DNSSEC, CAA)
- SSL grade B rather than A-grade, with no DKIM email authentication configured
What Users Say
The Sun Vegas holds a Trustpilot rating of 1.8 out of 5 based on 813 reviews. This places the site firmly in the poor category by user sentiment. No detailed topic breakdown or individual review data is currently available in the Trustpilot record for this site.
Common Themes
No topic summaries are available from Trustpilot for The Sun Vegas at this time.
Regulatory Context
The Sun Vegas has no enforcement history on record with the UKGC, so it isn't possible to cross-reference user complaints against specific regulatory findings. The low Trustpilot score of 1.8 from a substantial base of 813 reviews suggests consistent user dissatisfaction, but without topic data, the specific causes cannot be verified against regulatory records.
Source: Trustpilot
UKGC Licence Status
The Sun Vegas is backed by two UKGC-licensed operators. Red Rock Managed Services Limited (account 67754) holds Active licences for Remote Casino (permits online slots and table games), Remote Bingo, and General Betting Standard covering both real and virtual events, all granted on 2 October 2025. VF2011 Limited (account 45110) holds the same four licence types, with its Casino licence granted in July 2016 and its Bingo licence from April 2016. All licences are currently Active.
The Sun Vegas has access to two approved Alternative Dispute Resolution providers. eCOGRA and IBAS (Independent Betting Adjudication Service) are both registered under Red Rock Managed Services Limited. ADR providers offer consumers an independent route to resolve disputes with a gambling operator that cannot be settled directly, at no cost to the player.
Regulatory Actions
Red Rock Managed Services Limited has no recorded regulatory actions with the UKGC. VF2011 Limited likewise has no enforcement history on record. The operator has no recorded regulatory actions.
Site Assessment
Licensed Operator
The primary licensed operator behind The Sun Vegas is Red Rock Managed Services Limited, holding UKGC account number 67754. The company received its first UKGC licence in October 2025 and has fewer than six months of regulated operating history at the time of writing. No Companies House registration details are currently available in UKGC records for this entity. The operator carries a trust score of 72 (Grade B), reflecting its licensed status and clean enforcement record offset by its very short licensing tenure.
The secondary operator, VF2011 Limited, has held UKGC authorisation since April 2016 and brings a longer regulatory track record to the arrangement. Its trust score of 67 (Grade C) sits at standard regulatory standing. The involvement of VF2011 Limited alongside the newer Red Rock entity is relevant context for consumers assessing the site's overall regulatory footing.
Other Sites by Red Rock Managed Services Limited
Red Rock Managed Services Limited also operates Fabulous Bingo (fabulousbingo.co.uk), Fabulous Vegas (fabulousvegas.co.uk), and Sun Bingo (sunbingo.co.uk), all of which currently hold Active UKGC regulator status.
