Sun Bingo
Sun Bingo is an online bingo site operating at sunbingo.co.uk and licensed by the UK Gambling Commission. It's currently operated by Red Rock Managed Services Limited, which received its UKGC licence in October 2025. The site carries a low Trustpilot score from over 800 reviews, which is worth noting before signing up.
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About
Sun Bingo is a UK-licensed online bingo and casino site that the operator's website associates with The Sun newspaper brand. According to their site, Sun Bingo offers bingo games, slots, and live casino options, with features including exclusive bingo rooms, 24/7 customer support, and responsible gambling tools. These are marketing claims and haven't been independently verified.
The site is currently operated under licences held by Red Rock Managed Services Limited, which obtained its UKGC authorisation on 2 October 2025. That's a short track record so far, though the site was previously operated by VF2011 Limited, which has held UKGC licences since April 2016. The switch in primary operator is worth bearing in mind when assessing accountability.
The domain doesn't have WHOIS registration data publicly available, and there's no recorded domain age on file. Standard DNS email security protections are in place, but the site lacks DNSSEC and CAA records, which are optional but add an extra layer of protection.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Bingo
Main Features
- 18+ exclusive bingo rooms
- Military-grade SSL encryption
- 24/7 customer support
- Live chat rooms
- Responsible gambling tools
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players get two welcome offers: a deposit-based bonus pairing free spins with a bingo bonus, and access to free bingo games in the Learner Room for their first seven days without needing to deposit.
Conditions Explained
The main welcome offer requires a first deposit to unlock the free spins, and you'll need to spend the same amount on bingo tickets separately to trigger the bingo bonus. Free spins must be accepted within 48 hours of depositing, and any winnings from them must be wagered 20 times over before you can withdraw. That means if you win £10 from the spins, you'd need to bet £200 total, and those bets can only be placed on the seven specific slot games listed in the offer. The £50 bingo bonus works differently: you must wager it 4 times, but only on bingo tickets. Both bonuses expire 7 days after being credited. Deposits made with Neteller, Skrill, or PayPal don't qualify for this offer. The Learner Room offer needs no deposit: you just register and you can play free bingo during two daily time windows for seven days.
Ongoing Promotions
Existing players have a wide range of ongoing promotions, from a daily free-play spin wheel and bingo lobby reward games to regular prize draw competitions, scheduled high-prize bingo sessions, and slot leaderboard events.
Conditions Explained
The Daily Super Spin Wheel requires you to have deposited £10 and staked £25 in cash on casino games in the previous 28 days to get access. Winnings from it carry no wagering requirement and expire after 3 days. The Daily Dab and Grab bingo reward follows the same activity threshold (£10 deposited and staked on bingo in the past 28 days), with no wagering on prizes and a 1-day expiry. The Slotlight promo gives up to £5 in slot bonuses for staking on a selected game, with a 3x wagering requirement and 7-day expiry. The Twilight Bingo Bonus gives a £2 bingo bonus for spending £10 cash in specific bingo rooms between 1am and 7am daily, and that bonus must be accepted and used within 24 hours. Prize drop and draw competitions (such as £5,000 Prize Drops and the 13 Ultra Prize Draw) each have separate opt-in requirements and minimum bet thresholds. Regular bingo schedule events like The Grand Friday, 2p Tuesday, Super Sunday, and Prize Rush are part of the ongoing bingo calendar and don't require additional deposits beyond normal ticket purchases.
Can You Trust Sun Bingo?
Positive Signals
- UKGC licensed with active bingo, casino, and betting licences
- No regulatory enforcement history on record for either operator
- SSL grade A+ with TLS 1.3 support and a valid DigiCert certificate
- ADR registered with both eCOGRA and IBAS for independent dispute resolution
- SPF, DKIM, and DMARC email security records in place
Concerns
- Primary operator licensed only since October 2025, a very short regulatory track record
- Trustpilot score of 2.1 out of 5 from 815 reviews indicates widespread user dissatisfaction
- WHOIS not publicly available, limiting domain ownership transparency
- No DNSSEC or CAA DNS security records configured
What Users Say
Sun Bingo has a Trustpilot score of 2.1 out of 5 from 815 reviews, which is a low rating. A score at that level typically reflects a significant proportion of dissatisfied customers, though it doesn't tell us the breakdown between positive and negative reviews.
Common Themes
No topic-level summaries are available for Sun Bingo's Trustpilot reviews at this time.
Regulatory Context
Sun Bingo has no recorded enforcement history for either of its operators, so there's no direct regulatory parallel to draw against user complaints. The low Trustpilot score is notable but can't be cross-referenced against specific UKGC actions.
Source: Trustpilot
UKGC Licence Status
Sun Bingo is covered by licences held by two UKGC-authorised operators. Red Rock Managed Services Limited holds a Remote Bingo licence (permits online bingo), a Remote Casino licence (permits slots and table games), and General Betting Standard licences for both real and virtual events, all granted on 2 October 2025. VF2011 Limited holds the same set of licence types, with the bingo licence dating to 21 April 2016 and the casino licence to July 2016. All licences are currently active according to UKGC records.
Sun Bingo's primary operator is registered with both eCOGRA and IBAS for Alternative Dispute Resolution. ADR schemes give players an independent route to resolve complaints if they can't reach agreement with the operator directly, without needing to go to court.
Regulatory Actions
Neither Red Rock Managed Services Limited nor VF2011 Limited has any recorded regulatory enforcement actions on file. No fines, licence reviews, or formal sanctions appear in UKGC records for either operator.
Site Assessment
Licensed Operator
Sun Bingo is primarily operated by Red Rock Managed Services Limited, which holds a UKGC licence with an account number of 67754. The company received its licence on 2 October 2025, giving it a regulatory track record of under six months. No Companies House data is available for this operator in our records, which limits the corporate detail we can verify. A secondary operator, VF2011 Limited, also holds active UKGC licences tied to the site and has been licensed since April 2016, bringing a longer regulatory history to the picture.
Other Sites by Red Rock Managed Services Limited
Other sites operating under the same primary operator include Fabulous Bingo (fabulousbingo.co.uk), Fabulous Vegas (fabulousvegas.co.uk), and The Sun Vegas (thesunvegas.co.uk). All three carry active UKGC regulator status.
