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About

SpinStation is a UK-facing online casino running on the White Hat Gaming Limited whitelabel platform. The domain itself dates to 1998, though the UKGC licences were granted in October 2018, giving the operator just over seven years of licensed operation. According to their website, the site claims to offer more than 1,900 games including slots, live dealer titles, and table games, with GBP-only banking.

The site states it supports a range of payment methods including Visa Debit, Mastercard, PayPal, Skrill, Neteller, and Trustly. Their website also promotes 24/7 customer support and SSL encryption as key features. These are self-reported claims and can't be independently verified through regulatory data, but they're consistent with what you'd expect from a licensed UK casino.

It's registered with eCOGRA as its Alternative Dispute Resolution provider, which gives customers an independent route to resolve complaints if direct contact with the operator fails.

Features & Offerings

Key Offerings

  • Slots
  • Live casino

Main Features

  • UK Gambling Commission licensed
  • SSL encryption
  • GBP-only banking
  • 24/7 customer support

Can You Trust SpinStation?

Positive Signals

  • UKGC licensed since October 2018 across five licence types
  • No regulatory penalties on record from the UKGC
  • Grade A SSL certificate issued by Amazon, valid to July 2026 with TLS 1.3 support
  • eCOGRA ADR registered giving customers independent dispute resolution

Concerns

  • Trustpilot score of 2.9 out of 5 from only 23 reviews, suggesting limited public feedback
  • DNS security is incomplete: DKIM and DNSSEC are absent, reducing email authentication strength
  • Operator has no Companies House data on record, so UK corporate structure can't be independently verified

What Users Say

SpinStation has a Trustpilot score of 2.9 out of 5 based on just 23 reviews. The low review volume makes it hard to draw firm conclusions, and individual experiences may vary considerably. No AI summary or topic breakdown is available for this brand.

Common Themes

No topic summaries are available for SpinStation's Trustpilot reviews.

Regulatory Context

There's no enforcement data on record for White Hat Gaming Limited, so there's no basis to connect user complaints to specific regulatory findings. The low Trustpilot score is worth noting, but with only 23 reviews it isn't statistically conclusive.

Source: Trustpilot

UKGC Licence Status

White Hat Gaming Limited holds five active UKGC licences, all granted on 29 October 2018. These cover Remote Casino (permitting online slots and table games), Bingo, Gambling Software (allowing the operator to supply gaming software), General Betting Standard Real Event, and General Betting Standard Virtual Event. The breadth of licences means the operator is authorised across a wide range of gambling product types.

Dispute Resolution:

SpinStation is registered with eCOGRA as its Alternative Dispute Resolution provider. ADR schemes give consumers a free, independent way to resolve disputes with operators if direct complaints aren't resolved satisfactorily, and registration is a requirement under UKGC licensing conditions.

Regulatory Actions

White Hat Gaming Limited has no recorded regulatory actions with the UKGC. There are no fines, licence reviews, or formal warnings on file.

View full enforcement history →

Site Assessment

SSL & Security A
Grade A Amazon RSA 2048 M03 TLS 1.3
DNS Security F
✓ SPF ✗ DKIM ✓ DMARC ✗ DNSSEC
Domain History A+
Registered 27 years
Regulator Status A+
UKGC: Active
Transparency A+
Public WHOIS Cloudfront proxy
Site Presence D
Screenshot
Operator Trust B
76/100

Licensed Operator

White Hat Gaming Limited is the licensed operator behind SpinStation, holding an active UKGC licence with a status of Active. The operator has been licensed for approximately 7.3 years as of early 2026, having first received its licences in October 2018. No Companies House data is available in the public record for this operator, so its registered address and incorporation details can't be confirmed through that route.

Other Sites by White Hat Gaming Limited

This operator also runs 12 other licensed gambling sites: