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About

Spin Rider is an online casino site running on the White Hat Gaming Limited platform, a whitelabel operation licensed by the UK Gambling Commission. According to the site, it offers over 3,500 slot games and a live casino section, with payment options including Visa, Mastercard, PayPal, Trustly, Paysafecard, Apple Pay, and Bank Transfer. The site claims to provide 24/7 customer support and a mobile-friendly experience, though these are self-reported features.

The domain spinrider.com was registered in June 2013 and carries an A-grade SSL certificate issued by Amazon, with TLS 1.3 support. It sits behind a CDN for added availability. The domain has public WHOIS registration and a clear brand identity, contributing to its B-grade domain score of 74 out of 100.

Disputes with Spin Rider can be escalated to eCOGRA, the site's registered Alternative Dispute Resolution provider. White Hat Gaming Limited has held its UKGC licences since October 2018 with no enforcement history on record, which gives the operator a clean standing across its portfolio of brands.

Features & Offerings

Key Offerings

  • Slots
  • Live casino

Main Features

  • UKGC licensed
  • SSL encryption
  • 24/7 customer support
  • Mobile-friendly platform

Can You Trust Spin Rider?

Positive Signals

  • UKGC licensed since October 2018 across five active licence types
  • No regulatory penalties on record for the operator
  • A-grade SSL with TLS 1.3 support
  • eCOGRA registered as ADR provider for dispute resolution

Concerns

  • Trustpilot score of 2.2 from only 9 reviews, a very small sample
  • DKIM and DNSSEC absent from DNS security configuration
  • Domain expires June 2026 with no confirmed renewal

What Users Say

Spin Rider has a Trustpilot score of 2.2 out of 5 from just 9 reviews. The sample is too small to draw firm conclusions, but the low average suggests more dissatisfied customers have left feedback than satisfied ones.

Common Themes

The review volume is too low and the data too limited to identify recurring themes with confidence.

Regulatory Context

There are no enforcement actions on record for White Hat Gaming Limited, so user complaints can't be cross-referenced against regulatory findings. If you've experienced issues with Spin Rider, the eCOGRA ADR process is available as an escalation route.

Source: Trustpilot

UKGC Licence Status

White Hat Gaming Limited holds five active UKGC remote licences, all granted on 29 October 2018. These are: Remote Casino (permits online slots and table games), Bingo (online bingo products), Gambling Software (covers the platform infrastructure), General Betting Standard (Real Event) (sports betting on real events), and General Betting Standard (Virtual Event) (betting on virtual/simulated events). All five licences are currently active with no expiry dates set.

Dispute Resolution:

Spin Rider is registered with eCOGRA as its Alternative Dispute Resolution provider. ADR schemes give players an independent route to resolve complaints if they can't reach an agreement directly with the operator.

Regulatory Actions

White Hat Gaming Limited has no recorded regulatory actions with the UK Gambling Commission. The operator has maintained a clean enforcement record across its full licensing period.

View full enforcement history →

Site Assessment

SSL & Security A
Grade A Amazon RSA 2048 M03 TLS 1.3
DNS Security F
✓ SPF ✗ DKIM ✓ DMARC ✗ DNSSEC
Domain History B
Registered 12 years
Regulator Status A+
UKGC: Active
Transparency A+
Public WHOIS Cloudfront proxy
Site Presence D
Screenshot
Operator Trust B
76/100

Licensed Operator

White Hat Gaming Limited is the licensed operator behind Spin Rider. The company has held its UKGC licences since October 2018, giving it over seven years of continuous licensing. It operates in the mixed category, covering casino, bingo, betting, and gambling software. No Companies House data is linked in UKGC records for this operator, which limits visibility into its corporate structure. The operator's trust score sits at 76 out of 100, a B grade, reflecting a stable record without enforcement penalties.

Other Sites by White Hat Gaming Limited

This operator also runs 12 other licensed gambling sites: