Spin Genie
Spin Genie is an online casino operating at spingenie.com, licensed by the UK Gambling Commission under Skill On Net Limited. The operator holds an active casino licence dating back to November 2014, but received a regulatory settlement in 2023 for anti-money laundering and safer gambling failures, earning a D trust grade.
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About
Spin Genie is a UK-licensed online casino operating under Skill On Net Limited, which has held a UKGC casino licence since 1 November 2014. The site claims to offer over 1,500 slot and casino games, including live casino options, and states it's regulated by the UK Gambling Commission. Payment options advertised on the site include PayPal, credit cards, Trustly, Skrill, and paysafecard, among others.
The operator's regulatory record isn't clean. In May 2023, Skill On Net Limited reached a regulatory settlement with the UKGC following identified failings in its anti-money laundering and safer gambling processes between January 2021 and December 2022. The settlement required a £305,150 payment in lieu of a financial penalty, along with an independent third-party audit of its AML and safer gambling controls.
On Trustpilot, Spin Genie holds a score of 3.3 out of 5 from over 2,100 reviews. That's a mid-range rating that reflects a divided user base, and it's worth reading through recent reviews before depositing.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 108 free spins on first deposit
- Daily promotions
- Mobile-optimised platform
- Progressive jackpots
Can You Trust Spin Genie?
Positive Signals
- UKGC casino licence active since November 2014
- SSL Grade A with TLS 1.3 encryption
- eCOGRA registered as Alternative Dispute Resolution provider
- DNS email authentication in place: SPF, DKIM, and DMARC
Concerns
- £305,150 regulatory settlement in May 2023 for AML and safer gambling failings
- Operator trust grade: D (score 57/100)
- Safer gambling failures recorded across a two-year period (2021-2022)
- WHOIS registration details are not publicly transparent
What Users Say
On Trustpilot, Spin Genie holds a score of 3.3 out of 5 from 2,133 reviews. That's below average for a UK-licensed casino and indicates a meaningful proportion of dissatisfied customers. Individual review detail isn't available in our current dataset.
Common Themes
Specific topic breakdowns aren't available for Spin Genie's Trustpilot profile at this time.
Regulatory Context
The 2023 UKGC settlement identified failings in safer gambling processes across a two-year window. It's worth noting that safer gambling failures at the operator level can translate to real customer experiences, such as inadequate affordability checks or delayed intervention on at-risk players. A mid-range Trustpilot score of 3.3 suggests not all customers have had a smooth experience, though without topic breakdowns, a direct link to the enforcement findings can't be drawn from this data.
Source: Trustpilot
UKGC Licence Status
Skill On Net Limited holds three active UKGC licences covering this site. The Remote Casino licence (granted November 2014) permits online slots and table games. The Gambling Software licence (granted March 2015) allows the operator to supply gambling software. The Bingo licence (granted February 2020) covers online bingo products. All three licences are currently active with no expiry dates recorded.
Spin Genie has registered eCOGRA as its Alternative Dispute Resolution (ADR) provider. ADR gives consumers an independent route to resolve complaints that the operator hasn't resolved directly. eCOGRA is an accredited ADR body recognised by the UKGC.
Regulatory Actions
In May 2023, the UKGC found that Skill On Net Limited had failings in its anti-money laundering and safer gambling processes during the period from January 2021 to December 2022. Rather than a formal financial penalty, the operator agreed to a regulatory settlement requiring a £305,150 payment and an independent third-party audit of its AML and safer gambling controls. This is a material enforcement action and one that consumers should weigh when assessing the operator.
Site Assessment
Licensed Operator
Skill On Net Limited is the UKGC-licensed operator behind Spin Genie. The company has been continuously licensed since 1 November 2014, giving it over 11 years of UK licensing history. It holds a mixed operator category, covering casino, software, and bingo activities.
Despite the long licensing tenure, the 2023 regulatory settlement is a significant mark against the operator's record. Skill On Net Limited's enforcement score sits at just 6, contributing to an overall trust grade of D. That grade reflects the documented regulatory failings and the operator's safer gambling controls during 2021 to 2022.
Other Sites by Skill On Net Limited
This operator also runs 12 other licensed gambling sites:
