Queen Vegas
Queen Vegas is an online casino operated by Skill On Net Limited, which has held a UKGC licence since November 2014. The operator received a regulatory settlement of £305,150 in 2023 for anti-money laundering and safer gambling failings, earning it a trust grade of D.
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About
Queen Vegas is an online casino site that the operator's website describes as offering slot games, table games, and live casino options to UK players. It's operated by Skill On Net Limited, a licensed gambling company that has been regulated under UK law since 2014. The domain itself has been registered since 15 January 2006, giving it a long-established presence online.
The operator came under regulatory scrutiny in 2023 when the UK Gambling Commission found failings in its anti-money laundering and safer gambling processes between January 2021 and December 2022. Skill On Net Limited agreed a settlement of £305,150 in lieu of a financial penalty and committed to an independent third-party audit of its controls. That enforcement action directly weighs on the operator's trust grade, which sits at a D. Consumers researching this site should take that history seriously.
Features & Offerings
Can You Trust Queen Vegas?
Positive Signals
- UKGC licensed since November 2014 across casino, gambling software, and bingo categories
- Domain registered in 2006, with over 20 years of continuous online presence
- Grade A SSL certificate with TLS 1.3 support
- eCOGRA ADR registration provides an independent dispute resolution route for players
- Full email authentication in place: SPF, DKIM, and DMARC configured
Concerns
- £305,150 regulatory settlement in May 2023 for AML and safer gambling failures
- Operator trust grade is D (score: 57/100), reflecting the enforcement history
- Trustpilot score of 2.60 from a very small sample of reviews
- No DNSSEC or CAA DNS records configured
What Users Say
Queen Vegas has a Trustpilot score of 2.60 from just 4 reviews. The review volume is too low to draw firm conclusions about typical customer experience, but the low average rating is worth noting.
Common Themes
The review sample is too small to identify reliable recurring themes.
Regulatory Context
The operator's 2023 settlement included failings in safer gambling processes. With only 4 Trustpilot reviews, there isn't enough user feedback to draw a direct connection between player experiences and the specific breaches the UKGC identified. The low rating warrants attention, but the sample size limits any firm conclusions.
Source: Trustpilot
UKGC Licence Status
The operator Skill On Net Limited holds three active UKGC licences covering this site. The Remote Casino licence (granted 1 November 2014) permits online slots and table games. The Gambling Software licence (granted 11 March 2015) covers platform and game software provision. The Remote Bingo licence (granted 14 February 2020) allows online bingo products. All three licences are currently listed as Active by the UKGC.
Queen Vegas is registered with eCOGRA as its Alternative Dispute Resolution provider. ADR registration means that if a complaint can't be resolved directly with the operator, players have the right to escalate to eCOGRA for an independent decision, which the operator is required to accept.
Regulatory Actions
On 23 May 2023, the UKGC concluded a regulatory settlement with Skill On Net Limited after finding failings in its anti-money laundering and safer gambling processes covering the period January 2021 to December 2022. The operator agreed to pay £305,150 in lieu of a financial penalty. As part of the settlement, Skill On Net Limited also committed to commissioning an independent third-party audit of its AML and safer gambling controls.
Site Assessment
Licensed Operator
Skill On Net Limited is the UKGC-licensed operator behind Queen Vegas. The company has been licensed since 1 November 2014, giving it over 11 years of regulated history in the UK market. It operates in a mixed category, meaning its licences span multiple product types beyond just casino. No UK Companies House data was available in the regulatory records for this operator.
The 2023 enforcement settlement is the key event in Skill On Net Limited's regulatory history. It doesn't hold a clean record, and the requirement for an independent audit reflects the UKGC's concern about sustained control failures over a two-year period. That's relevant context for any player considering using a site it operates.
Other Sites by Skill On Net Limited
This operator also runs 12 other licensed gambling sites:
