MrBen Casino
MrBen Casino is an online casino operating on a whitelabel platform, licensed by the UK Gambling Commission through White Hat Gaming Limited. The operator has held its UKGC licence since October 2018 and has no recorded regulatory penalties, giving it a trust grade of B.
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About
MrBen Casino is a UK-facing online casino site running on a whitelabel platform powered by White Hat Gaming Limited, a UKGC-licensed operator since 29 October 2018. The domain mrben.com was first registered in 2002, though the casino itself launched in 2024 according to the site's own description, giving it a short customer-facing track record despite the long-standing domain.
According to their website, MrBen Casino offers over 1,000 games including slots and live casino, with 24/7 customer support and responsible gaming tools. The site claims a welcome bonus of up to £300 plus 100 free spins, though bonus terms should be checked directly before registering. Payment options listed include Visa, Mastercard, Bank Transfer, Skrill, and Neteller, among others.
White Hat Gaming Limited holds Active UKGC licences covering casino, bingo, gambling software, and general betting, making MrBen Casino's regulated offering reasonably broad. It's registered with eCOGRA for alternative dispute resolution, which gives players a formal complaints route if disputes with the operator can't be resolved directly.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- UKGC licensed
- 1000+ games
- 24/7 customer support
- Responsible gaming tools
- Mobile-optimized site
Can You Trust MrBen Casino?
Positive Signals
- UKGC-licensed operator (White Hat Gaming Limited) since October 2018
- No regulatory penalties recorded against the operator
- eCOGRA registered for independent dispute resolution
- Grade A SSL certificate with TLS 1.3 support
- Domain score of 82 (Grade A) reflecting strong technical security
Concerns
- Trustpilot rating of 2.2 out of 5 from 24 reviews, suggesting early negative user sentiment
- Casino launched in 2024, meaning limited consumer track record
- DKIM and DNSSEC are absent from DNS configuration
- Domain expires July 2026, renewal not yet confirmed
What Users Say
MrBen Casino has a Trustpilot score of 2.2 out of 5 from 24 reviews. The low rating is notable for a newly launched site and warrants caution, though the review volume is small and may not fully represent the broader player experience.
Common Themes
Specific review themes aren't available in the current data, but the low average score across 24 reviews suggests early dissatisfaction. Players considering MrBen Casino should check Trustpilot directly for up-to-date feedback before depositing.
Regulatory Context
There's no enforcement history against White Hat Gaming Limited, so player complaints on Trustpilot can't be cross-referenced with regulatory findings at this time. The operator's clean UKGC record doesn't explain the low review score, and the two data points point in different directions.
Source: Trustpilot
UKGC Licence Status
The UKGC licences are held by White Hat Gaming Limited, the operator behind MrBen Casino. Active licences include a Remote Casino licence (permits online slots and table games), a Bingo licence, a Gambling Software licence, and licences for both General Betting Standard Real Event and General Betting Standard Virtual Event. All were granted on 29 October 2018 and remain active with no expiry date recorded.
MrBen Casino is registered with eCOGRA for alternative dispute resolution. ADR schemes give players a free, impartial way to escalate complaints that can't be resolved directly with the operator, and UKGC-licensed operators are required to offer access to an approved ADR provider.
Regulatory Actions
White Hat Gaming Limited has no recorded regulatory actions from the UK Gambling Commission. The operator's enforcement score reflects a clean compliance history over more than seven years of licensing.
Site Assessment
Licensed Operator
White Hat Gaming Limited is the UKGC-licensed operator behind MrBen Casino. It has held its licence since 29 October 2018, giving it over seven years of regulated operation in the UK. The operator runs a mixed category licence, covering casino, bingo, and betting products.
No Companies House data was available for White Hat Gaming Limited in the records used for this assessment. The operator's trust grade is B (score: 76), reflecting a clean enforcement history and reasonable regulatory standing. It's a whitelabel operator, meaning it provides its licensed infrastructure to multiple branded casino sites, of which MrBen Casino is one.
Other Sites by White Hat Gaming Limited
This operator also runs 12 other licensed gambling sites:
