Matchbook Casino
Matchbook Casino is an online betting exchange and casino operated by Triplebet Limited, licensed by the UK Gambling Commission since November 2014. The operator holds a clean regulatory record and has been licensed for over 11 years without any recorded enforcement actions.
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About
Matchbook Casino runs on matchbook.com and combines a sports betting exchange with a selection of online casino games. It's operated by Triplebet Limited, which has held a UK Gambling Commission licence continuously since 1 November 2014. The operator carries five active licences covering casino games, betting exchange activity, pool betting, and virtual events.
According to the site, it offers slots, live casino tables, sports exchange betting, and virtuals, all accessible through a single wallet. The platform claims to support fast GBP withdrawals and is available on iOS and Android. These are marketing claims from the operator's own website and haven't been independently verified.
Matchbook Casino's domain scores a D grade (55/100) on our technical assessment, driven largely by the absence of WHOIS transparency and a newer SSL certificate. The operator trust grade sits at B (78/100), reflecting a licensed and regulation-compliant company with no enforcement history.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Sports betting exchange
- Virtuals
Main Features
- Single wallet for sports and casino
- Fast GBP withdrawals
- Mobile-optimised platform with iOS and Android apps
- Strong live-dealer games
- Responsible gambling tools including deposit and session limits
Can You Trust Matchbook Casino?
Positive Signals
- UKGC licensed since November 2014, over 11 years of continuous licensing
- No recorded regulatory enforcement actions
- Five active UKGC licences covering casino, betting, and exchange activity
- Registered with IBAS for independent dispute resolution
- SSL Grade A with TLS 1.3 support and valid certificate through September 2026
Concerns
- Domain score of 55/100 (Grade D), with no WHOIS transparency or DNSSEC
- Trustpilot score of 3.90 from 2,168 reviews is moderate, suggesting mixed user experiences
- No CAA or DNSSEC DNS security records configured
What Users Say
Matchbook Casino has a Trustpilot score of 3.90 out of 5 from 2,168 reviews. That's a moderate rating, sitting just below the threshold most consumers treat as reassuring. It suggests a sizeable portion of users are satisfied, but a meaningful number aren't.
Common Themes
Detailed topic breakdowns aren't available in the current data. The overall 3.90 score from over 2,000 reviews indicates mixed but generally average sentiment.
Regulatory Context
The operator has no recorded enforcement actions, so there's no UKGC-confirmed pattern of systemic failures to cross-reference against user complaints. Any issues raised on Trustpilot haven't been severe enough to attract regulatory attention.
Source: Trustpilot
UKGC Licence Status
Triplebet Limited holds five active licences from the UK Gambling Commission. The Remote Casino licence (granted November 2014) permits online slots, table games, and live dealer products. The Betting Intermediary licence (granted November 2014) covers the peer-to-peer betting exchange model, where customers bet against each other rather than the house. A Pool Betting licence (granted October 2015) covers pooled-stake wagering, and two General Betting Standard licences cover real sporting events (granted December 2023) and virtual events (granted August 2020). All five licences are currently active with no expiry dates recorded.
Matchbook Casino's operator is registered with IBAS (Independent Betting Adjudication Service), an approved Alternative Dispute Resolution provider. This means that if a customer can't resolve a complaint directly with the operator, they can escalate it to IBAS for an independent ruling at no cost.
Regulatory Actions
Triplebet Limited has no recorded regulatory actions from the UK Gambling Commission. The operator has maintained a clean compliance record across its 11-plus years of licensing.
Site Assessment
Licensed Operator
Triplebet Limited is the licensed operator behind Matchbook Casino and the matchbook.com domain. The company has been continuously licensed by the UK Gambling Commission since 1 November 2014, giving it over 11 years of regulated operation. Its licence category is online gambling, and all five of its licences are currently active.
Companies House details aren't available in the UKGC data for this operator, so incorporation date and registered address can't be confirmed through this source. However, its long, uninterrupted UKGC licensing history and absence of enforcement actions are positive indicators of regulatory standing.
Other Sites by Triplebet Limited
This operator also runs 1 other licensed gambling site:
