Mansion Casino
Mansion Casino is an online casino at mansioncasino.com, operated by Mansion Europe Holdings Limited. The operator's UKGC licence has been surrendered, and our trust assessment scores it a D grade, raising concerns for prospective players.
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About
Mansion Casino has been operating as an online casino since at least 2004, according to the site's own marketing material. It claims to offer slots, live casino games, table games, and a mobile app for iOS and Android, with payment options including Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, Trustly, and bank transfer.
The site is operated by Mansion Europe Holdings Limited, which first obtained a UKGC licence in November 2014. That licence has since been surrendered, meaning the operator no longer holds an active authorisation from the UK Gambling Commission. This is a material concern for UK-based players, as a surrendered licence indicates the operator stepped back from UK regulatory oversight.
Our overall operator trust score for Mansion Europe Holdings Limited sits at 58 out of 100, a D grade. The domain score for mansioncasino.com is also a D grade at 57. Players should verify the current licensing status before depositing.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Licensed by UK Gambling Commission
- Mobile app for iOS and Android
- Welcome bonus and ongoing promotions
- 24/7 customer support
Can You Trust Mansion Casino?
Positive Signals
- SSL grade A with TLS 1.3 support and HSTS security headers
- ADR registered with IBAS for independent dispute resolution
- 677 Trustpilot reviews with a 3.50 score, indicating an active user base
Concerns
- UKGC licence surrendered by operator Mansion Europe Holdings Limited
- Operator trust score 58/100 (D grade) reflecting regulatory standing
- No active UKGC licences on record for this operator
- WHOIS registration details not publicly available
What Users Say
Mansion Casino has 677 reviews on Trustpilot with an average score of 3.50 out of 5. That's a middling rating, suggesting a mixed experience across the player base. The review volume indicates the site has a substantial UK user base.
Common Themes
No detailed topic summaries are available for Mansion Casino's Trustpilot profile at this time.
Regulatory Context
With no enforcement history in our records and only aggregated Trustpilot data available, we can't draw direct connections between user complaints and specific regulatory actions. The surrendered UKGC licence is the more pressing concern for UK players.
Source: Trustpilot
UKGC Licence Status
No active UKGC licences are currently recorded for Mansion Europe Holdings Limited. The operator first held a licence from November 2014 but its status is now listed as surrendered. A surrendered licence means the operator voluntarily relinquished its authorisation to provide gambling services to UK consumers. UK players should not assume the site is currently regulated by the UKGC.
Mansion Casino is registered with IBAS (Independent Betting Adjudication Service) for Alternative Dispute Resolution. IBAS is a free, independent service that players can use if they can't resolve a complaint directly with the operator. Registering with an ADR provider is a standard requirement under UKGC rules.
Regulatory Actions
The operator has no recorded regulatory actions in the data available to us. The absence of enforcement history doesn't compensate for the surrendered licence status.
Site Assessment
Licensed Operator
Mansion Europe Holdings Limited is the licensed operator behind Mansion Casino. It entered the UKGC licensing regime in November 2014 and held its licence for approximately 11 years before surrendering it. No Companies House records are linked to this operator in our data, and no UK incorporation details are available. The surrendered licence status means the operator isn't currently authorised to offer gambling services to UK residents under UKGC oversight.
Other Sites by Mansion Europe Holdings Limited
This operator also runs 1 other licensed gambling site:
