Lucky Louis

Lucky Louis is an online casino at luckylouis.com, operated by Skill On Net Limited. According to their website, the site offers slot games, table games, and live casino options from a range of software providers. The domain has been registered since 2007, making it one of the older gambling domains, though the UKGC casino licence was granted in November 2014.

Skill On Net Limited holds three active UKGC licences covering casino, gambling software, and bingo, and has been continuously licensed for over 11 years. Despite that track record, the operator entered a regulatory settlement with the UKGC in May 2023 over identified weaknesses in its anti-money laundering and safer gambling controls. That history pulls its trust grade to D, and consumers should factor that in when deciding whether to play.

Disputes can be referred to eCOGRA, an approved Alternative Dispute Resolution provider, which gives players an independent route if they can't resolve complaints directly with the site.

Lucky Louis has a Trustpilot score of 2.4 out of 5 from 26 reviews, indicating poor user satisfaction. The low score and small review volume don't paint a strong picture, though no breakdown by star rating or review text is available to expand on the themes.

The operator Skill On Net Limited holds three active UKGC licences. The Remote Casino licence (granted 1 November 2014) permits online slots and table games. The Gambling Software licence (granted 11 March 2015) covers the provision of gambling software to other operators. The Remote Bingo licence (granted 14 February 2020) permits online bingo products. All three licences are currently active with no expiry dates recorded.

On 23 May 2023, the UKGC concluded a regulatory settlement with Skill On Net Limited covering identified failings in anti-money laundering and safer gambling processes between January 2021 and December 2022. The operator agreed to make a payment of £305,150 in lieu of a financial penalty, and committed to an independent third-party audit of its AML and safer gambling controls. This is the only recorded regulatory action against the operator.

Skill On Net Limited is the UKGC-licensed operator behind Lucky Louis. It has held its primary Remote Casino licence since 1 November 2014, giving it over 11 years of continuous licensing under UK regulation. The operator category is listed as mixed, indicating it operates across multiple gambling product types.

No Companies House data is available in the public record for this operator, so details such as incorporation date and registered address can't be verified here. The 2023 settlement is the operator's only known regulatory action, but the requirement for an independent AML audit signals the UKGC found the failures serious enough to warrant external scrutiny.