King Casino
King Casino is an online casino operated under a UKGC licence held by AG Communications LimitedAG since November 2014. The operator received a regulatory settlement of £1,407,834 in February 2025 for failings in anti-money laundering and social responsibility controls, earning a trust grade of D.
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About
King Casino is a UK-licensed online casino operating at kingcasino.com. The site runs as a whitelabel product on a third-party platform, and its website describes it as offering over 1,500 real money games including slots, live casino, and table games. According to their website, providers include NetEnt and Evolution Gaming, and the site claims to be mobile-friendly with live chat support and responsible gambling tools.
The site operates under licences held by AG Communications LimitedAG, which has been UKGC-licensed since 1 November 2014. That operator licence covers casino, general betting, and bingo activity. It's worth noting the operator received a significant regulatory settlement in early 2025 following identified failings in AML and social responsibility controls. That settlement, combined with a Trustpilot score of 2.0 from nearly 400 reviews, gives consumers good reason to approach King Casino with care.
The domain itself was first registered in September 1998, making it one of the older gambling domains in circulation. Standard security is in place with an A-rated SSL certificate and TLS 1.3 support, though WHOIS registration details aren't publicly visible, which limits transparency about domain ownership.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Licensed by UKGC
- Mobile-friendly design
- Live chat support
- Responsible gambling tools
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
King Casino offers new players a free spins bonus tied to a qualifying wager on a specific slot. There's one welcome offer available, and it comes with no wagering requirements on any winnings from the spins.
Conditions Explained
To unlock the spins, you need to deposit and then wager that deposit amount on Big Bass Splash specifically. The spins reward isn't automatic once you deposit; you have to actively claim it through the 'New Bonus Offers' section in your account. Once you complete the qualifying wager, you have 7 days to claim the spins, and then only 24 hours to use them before they expire. Crucially, if you withdraw your deposit before completing the qualifying wager, you'll lose the spins and any winnings from them. The offer is limited to one per household.
Can You Trust King Casino?
Positive Signals
- UKGC licensed since November 2014 under operator AG Communications LimitedAG
- Three active UKGC licences covering casino, general betting, and bingo
- Domain registered since 1998, one of the older gambling domains online
- A-rated SSL certificate with TLS 1.3 encryption
- ADR registered with eCOGRA, IBAS, and POGG for consumer dispute resolution
Concerns
- £1,407,834 regulatory settlement in February 2025 for AML and social responsibility failures
- Trust grade D (score 55) from Saferwager's operator assessment
- Trustpilot score of 2.0 from 391 user reviews
- WHOIS not publicly transparent, limiting domain ownership visibility
- DMARC not configured, leaving email domain without full anti-spoofing protection
What Users Say
King Casino has a Trustpilot score of 2.0 out of 5 based on 391 reviews. That places it in the 'Bad' category on Trustpilot's scale. The volume of reviews suggests it's an established site, but the low score indicates persistent dissatisfaction among users.
Common Themes
No detailed topic summaries are available for King Casino's Trustpilot profile at this time.
Regulatory Context
The February 2025 regulatory settlement found failings in AG Communications LimitedAG's social responsibility controls, which typically relates to how operators identify and protect customers showing signs of gambling harm. A 2.0 Trustpilot score from nearly 400 users, while not directly linked to the enforcement findings, reflects a pattern of customer dissatisfaction that sits alongside the regulator's own concerns about how this operator treats players.
Source: Trustpilot
UKGC Licence Status
AG Communications LimitedAG holds three active UKGC licences linked to King Casino. A Remote Casino licence, granted on 1 November 2014, covers online slots and table games. A General Betting Standard licence was added on 28 September 2017, permitting real-event sports betting. A Bingo licence was granted on 27 August 2019. All three licences are currently active with no expiry date recorded.
AG Communications LimitedAG is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS (Independent Betting Adjudication Service), and POGG. ADR registration means consumers who can't resolve complaints directly with the operator can refer their dispute to an independent adjudicator. Having multiple ADR options gives players more than one route if something goes wrong.
Regulatory Actions
On 4 February 2025, AG Communications LimitedAG agreed to a regulatory settlement with the UK Gambling Commission following a review that identified failings in its Anti-Money Laundering and Social Responsibility controls. The settlement includes a payment of £1,407,834 in lieu of a financial penalty, along with divestment and payment of Commission costs. This is the operator's only recorded regulatory action, but it's a material one given its size and the nature of the failures found.
Site Assessment
Licensed Operator
King Casino is operated by AG Communications LimitedAG, an operator holding a UKGC account number 39483. The operator has been licensed since November 2014, giving it over 11 years of continuous UKGC licensing. Its licence covers a mixed category of gambling activity including casino, betting, and bingo products. Companies House data isn't linked in UKGC records for this operator, so company registration details aren't available. The operator's trust score of 55 (grade D) reflects the impact of the February 2025 regulatory settlement on its standing.
Other Sites by AG Communications LimitedAG
AG Communications LimitedAG operates a number of other UKGC-licensed gambling sites alongside King Casino. These include Barbados Casino, Hopa Casino, and HeySpin Casino, among others. Many of these sibling brands share similarly low Trustpilot scores, with HeySpin at 1.8 from 358 reviews and Hopa at 2.0 from 312.
