Hopa Casino
Hopa Casino is an online casino at hopa.com, operating as a whitelabel site under the UKGC licence held by White Hat Gaming Limited. The operator has been licensed since October 2018 and carries a B-grade trust rating with no recorded regulatory penalties.
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About
Hopa Casino is an online casino and betting site available at hopa.com, operating as a whitelabel site on a platform provided by the licensed operator behind the brand. According to their website, Hopa Casino describes itself as offering over 3,350 games including slots, table games, and live dealer experiences. The site claims its tagline is "The polished place to play" and states it has been serving players since 2005, though these are marketing claims from the operator's own site and aren't independently verified here.
The site is licensed by the UK Gambling Commission under White Hat Gaming Limited, which has held its UKGC licence since 29 October 2018. That's over seven years of continuous licensing, and the operator has a clean enforcement record throughout that period. White Hat Gaming Limited holds a broad set of active licences covering casino, bingo, gambling software, and both real and virtual event betting.
On Trustpilot, Hopa Casino has a score of 2.0 out of 5 from 312 reviews, which sits well below average. That gap between the operator's clean regulatory record and customer sentiment is worth noting before signing up. Disputes can be escalated to independent bodies including eCOGRA, IBAS, and Resolver, all of which are registered for White Hat Gaming Limited.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- UKGC licensed
- Mobile-optimized site
- Welcome bonus up to £500 + 100 free spins
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
Hopa Casino offers new players two sign-up bonuses to choose from: a free spins offer requiring a first deposit on slots or Slingo games, and a deposit match bonus that also includes a bundle of free spins.
Conditions Explained
Both offers are for new players aged 18 and over only. The free spins welcome offer requires a minimum deposit of £20 and you must wager at least £20 of that deposit on slots or Slingo games before the spins are credited. Spins from this offer are locked to Play'n Go slots, and any winnings are credited as bonus funds (not withdrawable cash) capped at £20. The deposit match offer requires a minimum £10 deposit, with the bonus funds and deposit both subject to 35x wagering before you can withdraw. That means if you deposit £100 and receive £100 bonus, you'd need to wager £7,000 before withdrawing. Spins from the deposit match are only usable on Fishin' Frenzy Big Catch Megaways. Across both offers, bonus funds must be used within 30 days and spins must be used within 10 days (deposit match) or 24 hours (free spins bonus). The maximum bet allowed while using bonus funds is £5 per spin. Affordability checks apply, meaning the casino may ask you to provide financial information before letting you claim.
Ongoing Promotions
Existing players at Hopa Casino have four recurring weekly promotions to choose from, covering bonus spins on different days and a short-window midday deposit match on Tuesdays and Thursdays.
Conditions Explained
All ongoing promotions are for existing players aged 18 and over only. The Thursday weekend spins promotion requires a minimum deposit of £50 and delivers 60 spins spread across three days (Friday, Saturday and Sunday), valid on Pragmatic slots only. The Friday evening spins offer is only available during a three-hour window between 17:00 and 20:00 GMT, and the number of spins you receive scales with the size of your deposit. Those spins are valid on Microgaming games only. The Midday Moolah promotion runs on Tuesdays and Thursdays between 12:00 and 13:59 GMT and gives a 25% deposit match up to £25, with a 10x wagering requirement on bonus funds and a £500 cap on winnings. The Sunday Mystery Spins offer gives between 20 and 120 spins (chosen randomly) for a minimum £10 deposit, valid on Push Gaming games, with winnings capped at £100. Across all four promotions, bonus funds are subject to a 10x wagering requirement, must be used within 30 days, spins within 6 days, and the maximum bet while using bonus funds is £5. Wagering requirement means you must bet the bonus amount 10 times over before any winnings become withdrawable cash.
Can You Trust Hopa Casino?
Positive Signals
- UKGC licensed since October 2018 under White Hat Gaming Limited
- No regulatory penalties recorded against the operator
- Three ADR providers registered: eCOGRA, IBAS, and Resolver
- Five active UKGC licences covering casino, bingo, betting, and gambling software
Concerns
- Trustpilot score of 2.0 from 312 reviews indicates poor customer satisfaction
- Domain score of F (10/100): no SSL data, no DNS security features, no WHOIS transparency
- Site has no SPF, DKIM, DMARC, or DNSSEC DNS protections configured
What Users Say
Hopa Casino holds a Trustpilot score of 2.0 out of 5 based on 312 reviews, placing it firmly in the "Bad" category on the platform. This is a notably poor rating and suggests widespread dissatisfaction among customers who have left reviews.
Common Themes
No topic summaries are available in the current data. The low overall score across a meaningful review volume of 312 suggests systemic issues rather than isolated complaints, but specific themes can't be confirmed from the available data.
Regulatory Context
The operator's clean UKGC enforcement record doesn't directly conflict with the poor Trustpilot score, but the disconnect is worth flagging. A regulator-clean operator can still deliver a poor customer experience. The absence of enforcement actions means regulators haven't formally intervened, but that doesn't mean the day-to-day experience has been positive for players.
Source: Trustpilot
UKGC Licence Status
White Hat Gaming Limited holds five active UKGC licences, all granted on 29 October 2018. These cover: a Remote Casino licence (permits online slots and table games), a Bingo licence (permits online bingo), a Gambling Software licence (permits platform and game software provision), and two General Betting Standard licences covering real events (sports betting) and virtual events (simulated race and sport betting). All licences are currently active with no recorded expiry dates.
White Hat Gaming Limited is registered with three Alternative Dispute Resolution providers: eCOGRA, IBAS (Independent Betting Adjudication Service), and Resolver. ADR providers offer independent dispute resolution if a player can't resolve a complaint directly with the operator. Having multiple ADR options registered is a positive consumer protection signal.
Regulatory Actions
White Hat Gaming Limited has no recorded regulatory actions in UKGC enforcement data. The operator's clean enforcement record over seven years of licensing contributes to its B-grade operator trust rating.
Site Assessment
Licensed Operator
White Hat Gaming Limited is the UKGC-licensed operator behind Hopa Casino, holding account number 52894 with the UK Gambling Commission. The operator has been continuously licensed since 29 October 2018, giving it over seven years of regulatory standing. It holds a mixed operator category, meaning it operates across both casino and betting product types. No Companies House registration data is available in the UKGC's published records for this operator, which limits the ability to verify its corporate structure independently.
Other Sites by White Hat Gaming Limited
White Hat Gaming Limited also operates other UKGC-licensed brands including BetTarget (bettarget.co.uk), Griffon Casino (griffoncasino.co.uk), and Karamba (karamba.co.uk), all of which show active regulatory status.
