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About

EUcasino has been operating since 2009 and is run by Skill On Net Limited, which has held a UKGC Remote Casino licence since 1 November 2014. According to their website, the site offers over 2,000 games including slots, live dealer tables, and other casino products. They claim to provide 24/7 customer support along with mobile-friendly access and multi-currency play.

The operator's regulatory record has a mark against it. In May 2023, the UKGC found Skill On Net Limited had failings in its anti-money laundering and safer gambling processes between January 2021 and December 2022. The company settled for £305,150 in lieu of a financial penalty and agreed to an independent audit of its controls. That enforcement pulls the operator's trust grade down to a D, and consumers should factor that into their decision.

On the technical side, the site holds a grade A SSL certificate with TLS 1.3 support, which is a positive. But the domain's WHOIS registration is privacy-protected and there's no CAA or DNSSEC configured, so the overall domain score also sits at D. The combination of a regulatory settlement and limited transparency keeps EUcasino in cautious territory.

Features & Offerings

Key Offerings

  • Slots
  • Live casino

Main Features

  • 24/7 customer support
  • Mobile-friendly design
  • Multi-currency and multi-language support

Can You Trust EUcasino?

Positive Signals

  • UKGC Remote Casino licence since November 2014 (over 11 years licensed)
  • UKGC Gambling Software licence since March 2015
  • UKGC Bingo licence since February 2020
  • Grade A SSL certificate with TLS 1.3 and HSTS enabled
  • eCOGRA registered for Alternative Dispute Resolution
  • SPF and DMARC DNS email authentication in place

Concerns

  • £305,150 regulatory settlement in May 2023 for AML and safer gambling failings
  • Failings covered a two-year period (January 2021 to December 2022)
  • Operator trust grade: D (score 57/100)
  • No DKIM, DNSSEC, or CAA DNS security configured
  • Domain WHOIS is privacy-protected with no public registration transparency

What Users Say

EUcasino has a Trustpilot score of 3.80, but this is based on only two reviews, which isn't enough to draw any reliable conclusions about customer experience. The volume is too low to represent the site's broader user base.

Common Themes

With only two reviews, no clear themes can be identified from user feedback at this time.

Regulatory Context

The 2023 enforcement found safer gambling control failures running for two full years. Without a sufficient volume of user reviews, it isn't possible to cross-reference whether customer complaints in that period reflected those underlying process failures.

Source: Trustpilot

UKGC Licence Status

Skill On Net Limited holds three active UKGC licences covering EUcasino's operations. The Remote Casino licence (granted November 2014) permits online slots and table games. The Gambling Software licence (granted March 2015) covers the supply and operation of gambling software. The Bingo licence (granted February 2020) allows online bingo products. All three licences are currently active with no expiry date recorded.

Dispute Resolution:

EUcasino is registered with eCOGRA as its Alternative Dispute Resolution provider. ADR schemes offer consumers an independent route to resolve disputes with a gambling operator without going to court, which is a consumer protection requirement under UKGC licensing conditions.

Regulatory Actions

On 23 May 2023, the UKGC found that Skill On Net Limited had failings in its anti-money laundering and safer gambling procedures covering the period January 2021 to December 2022. As part of a regulatory settlement, the operator agreed to pay £305,150 in lieu of a financial penalty. Skill On Net also committed to an independent third-party audit of its AML and safer gambling controls. This is the operator's only recorded enforcement action in UKGC records.

View full enforcement history →

Site Assessment

SSL & Security A
Grade A WE1 TLS 1.3 HSTS
DNS Security F
✓ SPF ✗ DKIM ✓ DMARC ✗ DNSSEC
Regulator Status A+
UKGC: Active
Site Presence D
Screenshot
Operator Trust D
57/100

Licensed Operator

EUcasino is operated by Skill On Net Limited, which has been UKGC-licensed continuously since November 2014, giving it over 11 years of regulatory history. The operator holds a mixed category licence covering casino, gambling software, and bingo products. No company registration details are held in UKGC records for this operator, which limits the corporate transparency available to consumers. The 2023 regulatory settlement is reflected in an operator trust score of 57 out of 100, graded D.

Other Sites by Skill On Net Limited

This operator also runs 12 other licensed gambling sites: