Dream Jackpot Casino
Dream Jackpot Casino is an online casino at dreamjackpot.com, operated under the UKGC licence held by AG Communications Limited. The operator agreed to a regulatory settlement of £1,407,834 in February 2025 following failures in its anti-money laundering and social responsibility controls, giving it a trust grade of D.
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About
Dream Jackpot Casino is an online gambling site operating at dreamjackpot.com. It's a whitelabel site, meaning it runs on a platform provided by another company rather than proprietary technology. According to the casino's own website, it offers over 2,000 games including slots, live casino, progressive jackpots, and Slingo, with payment options stated to include Visa, Mastercard, PayPal, Skrill, Neteller, and Trustly.
The site is operated by AG Communications Limited, which has held a UKGC Remote Casino licence since 1 November 2014. That's over 11 years of continuous licensing, though longevity alone doesn't reflect the operator's current regulatory standing. In February 2025, AG Communications Limited agreed to a regulatory settlement following a UKGC review that found failings in its AML and social responsibility controls, a serious matter that weighs heavily on the trust assessment here.
The domain was registered in October 2015 and its SSL certificate carries an A grade, with TLS 1.3 support and HSTS in place. But email security is absent: the domain has no SPF, DKIM, or DMARC records, which leaves users potentially exposed to phishing attempts sent from addresses spoofing the dreamjackpot.com domain.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Progressive jackpots
- Mobile app
- GBP banking
- 24/7 live chat support
Can You Trust Dream Jackpot Casino?
Positive Signals
- UKGC licensed since 2014 under AG Communications Limited
- Remote Casino, Bingo, and General Betting licences all active
- eCOGRA registered as Alternative Dispute Resolution provider
- SSL grade A with TLS 1.3 and HSTS active
- Domain registered 2015, over 10 years of history
Concerns
- £1,407,834 regulatory settlement in February 2025 for AML and social responsibility failures
- Trust grade D (score 55) reflecting recent enforcement action
- No email security: SPF, DKIM, and DMARC all absent on the domain
- Trustpilot score 2.4 from 48 reviews
- Whitelabel operation: site runs on a third-party platform
What Users Say
Dream Jackpot Casino has a Trustpilot score of 2.4 out of 5 from 48 reviews. That's a low rating but based on a small sample, so it may not reflect the full customer picture. No breakdown of star ratings or detailed topic summaries are available in the current data.
Common Themes
Specific Trustpilot topic summaries aren't available for this brand. The low average score suggests a pattern of dissatisfied customers, but the themes behind those ratings can't be confirmed from available data.
Regulatory Context
The February 2025 regulatory settlement found failures in AG Communications Limited's AML and social responsibility controls. Social responsibility failings typically relate to how the operator identifies and acts on signs of problem gambling. Whether user complaints on Trustpilot reflect these same concerns can't be confirmed without detailed review data, but players who feel their accounts weren't properly managed may have grounds to raise complaints through eCOGRA.
Source: Trustpilot
UKGC Licence Status
AG Communications Limited holds three active UKGC licences covering this site. The Remote Casino licence, granted 1 November 2014, permits online slots, table games, and jackpot titles. The General Betting Standard (Real Event) licence, granted 28 September 2017, covers sports betting on real-world events. The Bingo licence, granted 27 August 2019, permits online bingo products. All three remain active with no expiry date recorded.
Dispute resolution for Dream Jackpot Casino is handled by eCOGRA, a recognised Alternative Dispute Resolution (ADR) provider approved by the UKGC. ADR gives players an independent route to resolve complaints if they can't reach a satisfactory outcome directly with the casino. eCOGRA's registration was verified on 18 February 2026.
Regulatory Actions
On 4 February 2025, the UK Gambling Commission concluded a regulatory review into AG Communications Limited and found failings in its Anti-Money Laundering (AML) and Social Responsibility (SR) controls. The operator agreed to a regulatory settlement that includes a payment of £1,407,834 in lieu of a financial penalty, along with divestment and payment of Commission costs. This is a formal regulatory sanction and reflects material shortcomings in how the operator managed financial crime risk and player protection obligations at the time of the review.
Site Assessment
Licensed Operator
AG Communications Limited is the UKGC-licensed operator behind Dream Jackpot Casino. It's held a Remote Casino licence since November 2014, making it one of the longer-established operators in the UK market. The operator category is listed as mixed, covering casino, betting, and bingo products across its portfolio. No Companies House data is linked in UKGC records for this operator, so independent verification of corporate structure isn't available through this source. The February 2025 regulatory settlement is the most material fact about the operator's current standing.
Other Sites by AG Communications LimitedAG
This operator also runs 12 other licensed gambling sites:
