Double Bubble Bingo
Double Bubble Bingo is an online bingo and casino site operated by Gamesys Operations Limited. The operator holds a UKGC licence but faced a major regulatory penalty in 2023 for serious safety failures.
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About
Double Bubble Bingo is a UK-focused gambling website operated by Gamesys Operations Limited. The operator has been licensed by the UK Gambling Commission (UKGC) since 2014 and is part of the global gaming company Bally's Corporation. The site is legally permitted to offer real-money gambling to customers in Great Britain.
According to its website, Double Bubble Bingo offers a range of products including slots, live casino, and bingo games. The site also promotes features like no-wagering welcome offers and 24/7 support. While the site's marketing promotes a secure environment, its operator was heavily fined by the UKGC for failing to protect customers and prevent money laundering.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Bingo
Main Features
- No-wagering welcome offers
- Daily Free Games
- 24/7 live chat support
- Native mobile apps for iOS and Android
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players get a single deposit match bonus, doubling an initial deposit up to a set amount to use on bingo games.
Conditions Explained
The bonus comes with a 2x wagering requirement, which means you must bet the bonus amount twice on bingo games before you can withdraw any winnings from it. The bonus expires 30 days after it's credited. There's also a withdrawal cap: you can take out a maximum of three times the bonus amount, so winnings above that threshold are forfeited. Deposits made via Skrill or Neteller don't qualify for this offer. You must wager your real cash balance first before the bonus kicks in, and requesting a withdrawal will cancel any active or pending bonuses.
Ongoing Promotions
Existing players can join scheduled bingo jackpot sessions running across Wednesday, Saturday, and Sunday evenings in February, with guaranteed prize pools and no wagering requirements on any winnings.
Conditions Explained
All three promotions run in specific rooms at set times, so you need to be logged in during those windows to take part. The February Love Bingo Jackpots run every Saturday in the Bingo Bonanza room between 7pm and 11pm, except on the 28th where the window shifts to 9pm to 11pm. The Super Sunday sessions take place every Sunday in the Super Session Room between 8pm and 9pm, with ticket packages starting from £3 and a cap of 10 games per session. The Wednesday Prize Rush runs in Bingo Bonanza between 8pm and 10pm, with ticket limits of 120 tickets per player for 5p tickets and 100 for 10p tickets. None of these promotions carry a wagering requirement, meaning any prizes won can be withdrawn without having to bet them through first.
Can You Trust Double Bubble Bingo?
Positive Signals
- Licensed by the UK Gambling Commission since 2014
- Uses eCOGRA and IBAS for dispute resolution
Concerns
- Operator fined £6 million in November 2023
- Penalty for anti-money laundering and social responsibility failures
What Users Say
Double Bubble Bingo has a very low Trustpilot score of 1.3 out of 5 based on over 200 reviews. This indicates widespread customer dissatisfaction.
Regulatory Context
The operator, Gamesys Operations Limited, was fined for social responsibility and anti-money laundering failures. These issues can relate to problems customers might face with affordability checks, account restrictions, and withdrawal processes. The regulator's findings suggest the company wasn't doing enough to protect players, which could explain some negative user experiences.
Source: Trustpilot
UKGC Licence Status
Gamesys Operations Limited holds four active licences from the Gambling Commission. These include a Casino licence, which allows it to offer online slots and table games, and a Bingo licence for its bingo products. It also holds licences for General Betting (Real Event) and General Betting (Virtual Event).
If you have a complaint that you can't resolve with the operator, Double Bubble Bingo uses two independent bodies for Alternative Dispute Resolution (ADR). These are eCOGRA and IBAS. ADR services provide a free and impartial way to settle disputes.
Regulatory Actions
The Gambling Commission fined Gamesys Operations Limited £6,071,292 on 22 November 2023. The penalty was for breaches of anti-money laundering (AML) rules and social responsibility codes designed to protect vulnerable customers. The regulator also issued a formal warning and attached an additional condition to the company's licence.
Site Assessment
Licensed Operator
Double Bubble Bingo is run by Gamesys Operations Limited, a company that has been licensed in Great Britain since 1 November 2014. The operator is part of the global gaming company Bally's Corporation and runs several other popular UK brands.
Despite its long history, the company's regulatory record includes a significant financial penalty for compliance failures. This action from the UKGC raises questions about the operator's commitment to player protection and fair practices.
Other Sites by Gamesys Operations Limited
Gamesys Operations Limited also operates several other well-known UK gambling sites, including Jackpotjoy, Monopoly Casino, Rainbow Riches Casino, and Virgin Games.
