Casimba Casino
Casimba Casino is an online casino operating at casimba.com, licensed through White Hat Gaming Limited under the UK Gambling Commission. The operator has held its licences since October 2018 and carries a B-grade trust rating, with no recorded regulatory penalties. The site claims to offer slots, live casino games, and a range of payment options, though its Trustpilot score is low based on a modest review count.
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About
Casimba Casino operates as a whitelabel site on the White Hat Gaming Limited platform, which has been UKGC-licensed since 29 October 2018. The operator holds five active licences covering casino, bingo, gambling software, and both real and virtual event betting, giving it a broad range of permissions under UK law. The site's domain was registered in May 2017 and is currently active with a valid SSL certificate.
According to its website, Casimba Casino claims to offer over 1,500 games including slots, live dealer tables, and progressive jackpots. The site states it accepts payments via Visa, Mastercard, Skrill, Neteller, Trustly, PaySafeCard, Apple Pay, and bank transfer. These are self-reported claims and haven't been independently verified here.
Disputes with the operator can be taken to eCOGRA, a recognised Alternative Dispute Resolution provider registered with the UKGC. That's a useful backstop for players who can't resolve issues directly with the site.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 24/7 customer support
- Mobile-optimized platform
- Fast withdrawals
- Provably fair games
Can You Trust Casimba Casino?
Positive Signals
- UKGC licensed since 29 October 2018 through White Hat Gaming Limited
- No recorded regulatory enforcement actions against the operator
- Five active licence types: casino, bingo, gambling software, real and virtual event betting
- eCOGRA registered as ADR provider for consumer dispute resolution
- Grade A SSL certificate with TLS 1.3 support
Concerns
- Trustpilot score of 1.6 out of 5 from 369 reviews
- Missing DKIM and DNSSEC DNS security records
- Whitelabel site: operated on a third-party platform rather than independently
What Users Say
Casimba Casino holds a Trustpilot score of 1.6 out of 5 from 369 reviews, which is a poor result. The low rating suggests a pattern of dissatisfied customers, though no AI summary or topic breakdowns are available to detail the specific complaints.
Common Themes
No topic-level summaries are available for this brand's Trustpilot profile.
Regulatory Context
The operator has no enforcement history, so there's no regulatory basis to cross-reference against user complaints. The poor Trustpilot rating doesn't align with the clean regulatory record, which may reflect the gap between minimum compliance standards and day-to-day customer experience.
Source: Trustpilot
UKGC Licence Status
The UKGC licences held by White Hat Gaming Limited cover a broad range of gambling activities. The Remote Casino licence permits online slots and table games. The Bingo licence allows online bingo products. The Gambling Software licence covers the supply and operation of gaming software. The General Betting Standard licences for both real and virtual events permit sports and virtual betting. All five licences were granted on 29 October 2018 and remain active with no recorded expiry dates.
Casimba Casino is registered with eCOGRA for Alternative Dispute Resolution. ADR providers offer an independent route for players to challenge decisions made by the operator, such as disputed winnings or account closures, if a complaint can't be resolved directly with the site.
Regulatory Actions
White Hat Gaming Limited has no recorded regulatory actions on file with the UKGC. The operator has maintained a clean enforcement record across its 7-plus years of licensing.
Site Assessment
Licensed Operator
White Hat Gaming Limited is the UKGC-licensed operator behind Casimba Casino. The company has been licensed since 29 October 2018, giving it just over seven years of continuous UK licensing. It operates across a mixed category covering casino, sports betting, and bingo products. No UK Companies House data is linked to the operator in the available records.
The operator carries a trust score of 76 out of 100, placing it in the B grade band. That reflects a clean enforcement history, though the score stops short of the top tier. It's a licensed, regulated operator with no fines or formal warnings on record.
Other Sites by White Hat Gaming Limited
This operator also runs 12 other licensed gambling sites:
