Blackjack City Casino
Blackjack City Casino is an online casino at blackjackcity.com, operated by White Hat Gaming Limited under a UKGC licence granted in October 2018. The site is a whitelabel product launched in 2025 and has no recorded regulatory penalties against the operator.
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About
Blackjack City Casino is a UK-licensed online casino operated on a whitelabel basis by White Hat Gaming Limited, which has held its UKGC licence since 29 October 2018. The site focuses on blackjack and live dealer games, and the operator holds a broad set of licences covering casino, bingo, sports betting, and gambling software.
According to their website, Blackjack City Casino claims to offer slots, live casino games, and a mobile-optimised experience, with payment options including Visa, Mastercard, Neteller, Skrill, Trustly, and Instant Bank Transfer. These are self-reported marketing claims. The site's domain has been registered since 2001, giving it a long registration history, though the casino itself is described as a 2025 launch.
The site carries a strong technical profile, with an A-grade SSL certificate issued by Amazon RSA 2048 and TLS 1.3 support, and DNS security measures including SPF, DKIM, and DMARC. Dispute resolution is handled through eCOGRA, which gives customers an independent route of appeal if they can't resolve a complaint with the casino directly.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Live dealer section
- High-security standards
- Mobile-optimized site
Can You Trust Blackjack City Casino?
Positive Signals
- UKGC licensed since October 2018 with no regulatory enforcement history
- eCOGRA ADR registered providing independent dispute resolution for customers
- Grade A domain score (85/100) with strong SSL and DNS security
- Domain registered since 2001 with transparent WHOIS registration
Concerns
- Only 1 Trustpilot review so user sentiment data is too thin to draw conclusions
- Operator trust score of 76/100 (Grade B) reflecting a moderately clean but not exemplary record
- Whitelabel site launched in 2025 with limited independent track record of its own
What Users Say
Blackjack City Casino has just one Trustpilot review at the time of writing, giving a score of 3.2 out of 5. With a single data point, no meaningful pattern can be drawn from user sentiment. The site is too new to have built a substantial review base.
Common Themes
No topic summaries are available given the minimal review volume.
Regulatory Context
There's no meaningful cross-reference to draw here. The operator has no enforcement history, and user review volume is too low to identify complaint patterns.
Source: Trustpilot
UKGC Licence Status
The operator White Hat Gaming Limited holds five active UKGC licences, all granted on 29 October 2018: a Remote Casino licence (permits online slots and table games), a Bingo licence, a Gambling Software licence (covers the provision of gaming software), a General Betting Standard Real Event licence, and a General Betting Standard Virtual Event licence. This range of licences gives the operator flexibility to run multiple gambling verticals across its whitelabel brands.
Blackjack City Casino is registered with eCOGRA as its Alternative Dispute Resolution provider, verified as of February 2026. If a player can't resolve a complaint directly with the casino, eCOGRA offers an independent, free-to-use adjudication service.
Regulatory Actions
White Hat Gaming Limited has no recorded regulatory actions from the UK Gambling Commission. Its enforcement score of 25 reflects the absence of any fines or formal penalties on record.
Site Assessment
Licensed Operator
White Hat Gaming Limited is the UKGC-licensed operator behind Blackjack City Casino. The company has been licensed since 29 October 2018 and has around 7 years of continuous UK licensing. It operates as a mixed-category operator, running both casino and betting products across a portfolio of whitelabel brands.
Companies House data isn't included for this operator, so direct corporate verification via that route isn't possible here. UKGC records confirm the operator's Active status and its broad set of licences, which span casino, bingo, sports betting, and software provision.
Other Sites by White Hat Gaming Limited
This operator also runs 12 other licensed gambling sites:
