Bingo.com
Bingo.com is an online bingo and casino site operating under a UKGC licence held by Platinum Gaming Limited. The operator has been licensed since July 2016 but has faced two significant regulatory penalties, including a £10 million fine imposed in September 2025.
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About
Bingo.com runs as a whitelabel site, meaning it operates on another company's platform rather than its own. The site claims to offer 90-ball and 75-ball bingo, slots, and live casino games, along with chat rooms and promotions. According to their website, it's positioned as a social gaming environment with a tagline of "Play and win money."
The site is backed by Platinum Gaming Limited, a UKGC-licensed operator that has held a gambling licence since 12 July 2016. It's worth noting that the associated UK company, PLATINUM GAMING LTD, is recorded as dissolved at Companies House, which raises questions about the corporate structure behind the brand.
Platinum Gaming Limited's regulatory record is a serious concern. The Gambling Commission has imposed two financial penalties on the operator, totalling nearly £13 million combined, for repeated failures in anti-money laundering and social responsibility obligations. That history makes Bingo.com one of the more scrutinised brands in the UK online gambling market.
Features & Offerings
Key Offerings
- Bingo
- Slots
- Live casino
Main Features
- 90-ball and 75-ball bingo
- Chat rooms
- Promotions and bonuses
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
Bingo.com runs a mix of ongoing promotions for existing players, including weekly tournaments, a referral scheme, a loyalty spin wheel, and seasonal prize campaigns.
Conditions Explained
Several key conditions apply across these promotions. For the Wild Wednesdays tournament, cash prizes carry no wagering requirements, but bonus money prizes must be wagered once on bingo products before you can withdraw. A wagering requirement means you must bet the bonus amount a set number of times before it converts to withdrawable cash. Those bonus funds expire after 30 days if the wagering isn't completed. The referral scheme lets you refer up to 3 friends, but each friend must register within 30 days of receiving your link, and wagering requirements apply to any bonus money received. The BingoWheel loyalty promotion rewards cash stakes on bingo games with progress points that unlock a wheel spin. Cash prizes from the wheel are withdrawable with no wagering, but bingo voucher prizes can only be spent on eligible bingo games. The Bill & Coin daily log-in voucher is worth £0.20 per week but can only be used on 75-ball and 90-ball bingo rooms and can't be exchanged for cash. The Drops & Wins campaign and Bingo Mondays both have limited terms published, so it's worth checking the full conditions on-site before taking part.
Ongoing Promotions
Bingo.com runs a mix of ongoing promotions for existing players, including weekly tournaments, a referral scheme, a loyalty spin wheel, and seasonal prize campaigns.
Conditions Explained
Several key conditions apply across these promotions. For the Wild Wednesdays tournament, cash prizes carry no wagering requirements, but bonus money prizes must be wagered once on bingo products before you can withdraw. A wagering requirement means you must bet the bonus amount a set number of times before it converts to withdrawable cash. Those bonus funds expire after 30 days if the wagering isn't completed. The referral scheme lets you refer up to 3 friends, but each friend must register within 30 days of receiving your link, and wagering requirements apply to any bonus money received. The BingoWheel loyalty promotion rewards cash stakes on bingo games with progress points that unlock a wheel spin. Cash prizes from the wheel are withdrawable with no wagering, but bingo voucher prizes can only be spent on eligible bingo games. The Bill & Coin daily log-in voucher is worth £0.20 per week but can only be used on 75-ball and 90-ball bingo rooms and can't be exchanged for cash. The Drops & Wins campaign and Bingo Mondays both have limited terms published, so it's worth checking the full conditions on-site before taking part.
Can You Trust Bingo.com?
Positive Signals
- UKGC licensed since July 2016 across five licence types
- eCOGRA registered as Alternative Dispute Resolution provider
- Domain registered since 1994, giving it over 30 years of registration history
Concerns
- £10,000,000 financial penalty imposed September 2025 for AML and social responsibility failures
- £2,937,599 financial penalty imposed February 2023 for AML and social responsibility breaches
- Associated UK company PLATINUM GAMING LTD is dissolved at Companies House
- SSL grade D indicates weak certificate quality
- No DNS email authentication in place (no SPF, DKIM, or DMARC)
What Users Say
No Trustpilot reviews are recorded for Bingo.com at the time of writing. This makes it difficult to assess player sentiment directly.
Common Themes
With no review data available, no recurring themes can be identified.
Regulatory Context
Without player reviews, it's not possible to cross-reference user complaints against the two enforcement actions on record. However, both regulatory penalties centred on social responsibility failings and AML weaknesses, suggesting the operator has struggled with how it identifies and manages customer risk.
Source: Trustpilot
UKGC Licence Status
Platinum Gaming Limited holds five active UKGC licences, all granted on 12 July 2016: a Remote Bingo licence (permits online bingo), a Remote Casino licence (covers slots and table games), a General Betting Standard licence for real events, a General Betting Standard licence for virtual events, and a Pool Betting licence. No expiry dates are recorded for any of these licences.
Platinum Gaming Limited is registered with eCOGRA for Alternative Dispute Resolution. ADR gives players a formal, independent route to resolve complaints that can't be settled directly with the operator, which is a consumer protection requirement under UKGC rules.
Regulatory Actions
Platinum Gaming Limited has two recorded enforcement actions. On 22 September 2025, the Gambling Commission imposed a £10,000,000 financial penalty following breaches of AML and social responsibility code provisions between January 2023 and May 2024. The Commission also attached an additional condition to the licence and issued a formal warning. Earlier, on 13 February 2023, the operator was hit with a £2,937,599 penalty for similar breaches relating to customer interaction and identification failures. That investigation also resulted in a warning and new licence conditions. The operator cooperated with both investigations and took corrective steps each time, but the repeat nature of the failings is significant.
Site Assessment
Licensed Operator
Bingo.com is operated by Platinum Gaming Limited, a mixed-category gambling operator that has held a UKGC licence since July 2016. The operator runs both bingo and casino products across its portfolio of brands. Platinum Gaming Limited is registered with UKGC under account number 45322 and its licence remains active.
The associated UK company, PLATINUM GAMING LTD (company number 10900582), was incorporated in August 2017 with a registered address at Kemp House, London, EC1V 2NX. That company is now recorded as dissolved at Companies House. This doesn't automatically mean the operator can't trade, as licensing and company registration are separate, but it's a structural detail consumers should be aware of.
Other Sites by Platinum Gaming Limited
Platinum Gaming Limited also operates Touch Casino (touch.unibt.co.uk), another UKGC-licensed brand in its portfolio.
