247Bet
247Bet is an online casino and sportsbook operating under a UK Gambling Commission licence held by White Hat Gaming Limited, which has been licensed since October 2018. It's a whitelabel site, meaning it runs on White Hat Gaming Limited's platform rather than its own technology. The operator holds a B-grade trust score, with no regulatory penalties on record.
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About
247Bet is an online gambling site offering a casino and sportsbook, aimed at UK players. The site states it offers over 3,000 games including slots and live casino, plus betting on sports such as football, tennis, cricket, and darts. It's a whitelabel operation, built on the platform of its licensed operator rather than running its own infrastructure.
The site is operated by White Hat Gaming Limited, which has held its UKGC licence since 29 October 2018. The operator's licence covers casino, bingo, gambling software, and sports betting, giving 247Bet a broad range of permitted activities under UK regulation. White Hat Gaming Limited's regulatory record is clean, with no enforcement actions recorded against it.
According to the site, players can use a range of payment methods including Visa, Mastercard, Skrill, Neteller, Revolut, Wise, Instant Bank Transfer, and Paysafecard. The site also claims to offer no withdrawal fees and a mobile-optimised experience, though user reviews on Trustpilot tell a markedly different story about the withdrawal process.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 24/7 live chat support
- UKGC licensing
- No withdrawal fees
- Welcome bonus with free spins
- Mobile-optimized website
Can You Trust 247Bet?
Positive Signals
- UKGC licensed under White Hat Gaming Limited since October 2018
- No regulatory enforcement actions recorded against the operator
- eCOGRA registered for Alternative Dispute Resolution
- SSL grade A with TLS 1.3 encryption
- Domain registered since 1999, over 27 years old
Concerns
- Trustpilot score of 1.7 out of 5 from 134 reviews, with widespread complaints
- Consistent user reports of delayed or failed withdrawals
- Accounts reportedly locked after winning or requesting verification documents
- DNS security gaps: no SPF, no DKIM, no DNSSEC records detected
- Customer service rated poorly, with long queue times and unhelpful responses reported
What Users Say
247Bet has a Trustpilot score of 1.7 out of 5 from 134 reviews, which is exceptionally low. The reviews are almost uniformly negative, with a consistent pattern of complaints about withdrawals and customer support. The volume of reviews is moderate but the sentiment is overwhelmingly critical.
Common Themes
The dominant complaints across reviews are withdrawal failures, where players report money being stuck for days or weeks, and accounts being locked after submitting verification documents. Customer service is described as slow, unhelpful, and unresponsive, with live chat queues of over ten people and response times stretching to 48 hours or longer. A smaller but notable thread of reviews reports accounts being closed and winnings voided after players attempted to cash out.
Regulatory Context
White Hat Gaming Limited has no UKGC enforcement actions on record, so there's no direct regulatory parallel to the withdrawal complaints seen on Trustpilot. But the pattern of user reports, specifically accounts locked during KYC checks, withdrawals failing repeatedly, and winnings voided, is the kind of behaviour that UKGC's consumer protection and anti-money laundering rules are designed to prevent. The gap between a clean operator enforcement record and a 1.7 Trustpilot score is notable. It doesn't prove regulatory failure, but it warrants caution.
Sample Reviews
"I withdrawal 700 pounds and im still waiting for my money to receive the worst casino ever not recommended"
"Exactly the same as all other reviews deposit is instant and no sign of withdrawals you have to send bank statement which they then disable your account live chat is useless and emails take 48 hours avoid at all costs"
Source: Trustpilot
UKGC Licence Status
White Hat Gaming Limited holds five active UKGC licences covering the full range of activities on 247Bet. The Remote Casino licence permits online slots and table games. The Bingo licence covers online bingo products. The Gambling Software licence authorises the provision of gaming technology. The General Betting Standard licences (for both real and virtual events) cover sports betting and virtual sports wagering. All five licences were granted on 29 October 2018 and remain active with no expiry dates set.
247Bet is registered with eCOGRA as its Alternative Dispute Resolution provider. ADR gives players a route to resolve disputes with the operator through an independent body if direct complaints aren't resolved, which is a requirement under UKGC licensing conditions.
Regulatory Actions
White Hat Gaming Limited has no recorded regulatory actions with the UK Gambling Commission. The operator hasn't faced any fines, licence reviews, or formal warnings during its seven-plus years of licensing.
Site Assessment
Licensed Operator
No Companies House data is available for White Hat Gaming Limited in the provided records, so the company's UK corporate registration details can't be confirmed here. The operator's trust score sits at 76 out of 100 (grade B), reflecting a clean enforcement record but a score held back by other factors in the regulatory assessment.
Other Sites by White Hat Gaming Limited
This operator also runs 12 other licensed gambling sites:
