Royal Voluntary Service
Royal Voluntary Service holds a UKGC society lottery licence and has operated without interruption since January 2016. It's a UK-registered charity using lottery proceeds to fund good causes, with no enforcement history and a trust grade of A.
Positive Signals
- Licensed since January 2016 with no gaps or interruptions
- No enforcement actions recorded by the UKGC
- Stability score 100 reflecting a clean 10-year record
- Fully UK-based company and board with no offshore ownership
Concerns
- lottery.royalvoluntaryservice.org.uk has a weak SSL grade of D, indicating potential security configuration issues on the lottery subdomain
Overview
Operator Type: Charitable society lottery operator
Royal Voluntary Service is a UK charity that holds a society lottery licence from the UK Gambling Commission, using it to raise funds for good causes rather than operating as a commercial gambling business. The organisation was incorporated in 1990 and has run its lottery continuously since receiving UKGC authorisation in January 2016, building over a decade of uninterrupted licensed operation. That clean record is reflected in a trust score of 84 out of 100, placing it firmly in Grade A territory.
The charity's stability score and domestic score both sit at a perfect 100, driven by a clean enforcement history, longevity bonuses for its 10-plus years of licensing, and an entirely UK-based corporate structure. All directors are UK residents, the company is incorporated in England, and it doesn't operate under any offshore parent. That independence and local accountability matter for a charity-run lottery where participants trust their money is going to a legitimate cause.
Royal Voluntary Service doesn't rely on a high-street brand or a single consumer-facing website. It runs its lottery through a small cluster of domains, including a dedicated lottery subdomain and a third-party charity payments platform. There are no enforcement actions on record, and no conditions attached to its licence.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in the UK and registered with Companies House. They are fully subject to UK courts, consumer protection laws, and regulatory oversight.
Licence Details
Royal Voluntary Service holds a single Society Lottery licence (Active) granted on 14 January 2016, with no expiry date recorded. A society lottery licence permits non-commercial organisations such as charities to run lotteries to raise money for good causes, within limits set by the UKGC. The licence has been held continuously since grant with no conditions, suspensions, or revocations noted.
| Licence Type | Status | Granted |
|---|---|---|
| Society Lottery | Active |
Enforcement & Compliance History
No regulatory actions recorded.
No enforcement actions recorded.
This operator has no public enforcement actions, financial penalties, or regulatory warnings on record with the UK Gambling Commission.
Corporate Structure
Royal Voluntary Service (company number 02520413) is a private company limited by guarantee, incorporated on 10 July 1990 and registered at 29 Charles Street, Stoke-on-Trent, ST1 3JP. The company is active, has no persons with significant control listed (typical for a charitable guarantee company), and is led by a board of twelve current directors, all UK-resident. The company's SIC codes cover retail, transport, food service, and other personal services, consistent with a broad charitable operation.
ROYAL VOLUNTARY SERVICE
Active- Company Number
- 02520413
- Incorporated
- 10 July 1990
- Registered Address
- 29 Charles Street, Stoke-On-Trent, ST1 3JP
Directors & Officers
| Name | Role | Residence | Appointed |
|---|---|---|---|
| SUTCLIFFE, Brigid Ann | director | 🇬🇧 United Kingdom | 1 February 2026 |
| HUGHES, Dianne Elisabeth | director | 🇬🇧 United Kingdom | 19 September 2024 |
| ADELEYE, Bamidele Oluwole | director | 🇬🇧 United Kingdom | 1 January 2024 |
| DUNNE, Patrick Eamonn | director | 🇬🇧 United Kingdom | 8 December 2023 |
| BUCKINGHAM, Helen | director | 🇬🇧 United Kingdom | 1 December 2023 |
| HUGHES, Jeremy Michael | director | 🇬🇧 United Kingdom | 1 December 2023 |
| MUBASSHIR, Sara | director | 🇬🇧 United Kingdom | 1 December 2023 |
| WADHAM, Nicola Jane Wyndham | director | 🇬🇧 United Kingdom | 1 December 2023 |
| WILLIAMS, Richard Robert | director | 🇬🇧 United Kingdom | 20 May 2020 |
| DAVIS-SMITH, Justin Paul, Dr | director | 🇬🇧 United Kingdom | 1 May 2020 |
| MOORE, Gail | director | 🇬🇧 United Kingdom | 1 May 2020 |
| MOORUT, Matthew Dev | director | 🇬🇧 United Kingdom | 1 May 2020 |
Associated Domains
Royal Voluntary Service operates five domains linked to its UKGC licence. The main site, royalvoluntaryservice.org.uk, holds an SSL grade of A. Its dedicated lottery subdomain, lottery.royalvoluntaryservice.org.uk, carries a weaker grade of D, which is worth noting for anyone transacting on that platform. A raffle subdomain is also active. Lottery payments are also processed through unity.charitypayments.co.uk, a third-party charity payments platform with an SSL grade of A. No Trustpilot data is available for any of the domains.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| lottery.royalvoluntaryservice.org.uk | Royal Voluntary Service Lottery | Active | Lottery |
| raffle.royalvoluntaryservice.org.uk | Royal Voluntary Service Raffle | Active | Lottery |
| royalvoluntaryservice.org.uk | RVS | Active | Other |