Hillside (UK Sports) ENC
Hillside (UK Sports) ENC is a Malta-registered online sports betting operator licensed by the UKGC since October 2019, operating the bet365 brand. It received a regulatory settlement of £239,085 in April 2024 for AML and customer protection failures, and holds a trust grade of D.
Positive Signals
- Licensed since October 2019 with continuous UKGC licence
- Stability score of 100 with no licence revocations or suspensions
Concerns
- £239,085 regulatory settlement in April 2024 for AML and LCCP breaches
- Trustpilot rating of 1.30 from over 6,300 reviews on bet365.com
- Corporate score of 0 due to no UK company director or ownership data on record
Overview
Operator Type: Online sports betting operator
Hillside (UK Sports) ENC is the sports betting arm of the bet365 group, holding a UKGC licence since 17 October 2019 for sports wagering across real events, virtual events, and pool betting. The operator has faced regulatory scrutiny. In April 2024, the Gambling Commission found that the company's anti-money laundering and customer protection processes fell below required standards between 2021 and 2022, resulting in a settlement of £239,085 in lieu of a financial penalty. That action pulled the overall trust grade to D.
The enforcement score sits at 5 out of a possible 25, directly reflecting that LCCP breach history. And with no UK company or director data on record, the corporate score is zero, meaning Hillside (UK Sports) ENC scores nothing on ownership transparency. The company is registered in Malta as a limited partnership, which limits what public records reveal about its accountability structure.
Trustpilot reviews on bet365.com sit at 1.30 out of 5 from 6,324 reviews. That's among the lowest consumer-facing scores across UKGC-licensed operators in this dataset. Taken alongside the enforcement history and the D-grade trust rating, consumers researching this operator should weigh those data points carefully.
Where Is This Operator Based?
Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.
This operator is headquartered in Malta, a jurisdiction with established gambling regulation. Malta Gaming Authority (MGA) is one of Europe's most respected gambling regulators. While not UK-based, the UKGC licence ensures UK consumer protections apply.
Licence Details
Hillside (UK Sports) ENC holds three active licences from the UK Gambling Commission under account number 55148, all granted on 17 October 2019. The General Betting Standard (Real Event) Licence covers betting on real sports and events. The General Betting Standard (Virtual Event) Licence covers betting on simulated or virtual events. The Pool Betting Licence covers pooled betting products. All three licences are active with no expiry date specified.
| Licence Type | Status | Granted |
|---|---|---|
| General Betting Standard - Real Event | Active | |
| General Betting Standard - Virtual Event | Active | |
| Pool Betting | Active |
Enforcement & Compliance History
The Gambling Commission reached a Regulatory Settlement of £239,085 with Hillside (UK Sports) ENC on 4 April 2024 (reference 225). A regulatory review found failures in anti-money laundering processes and social responsibility obligations between 2021 and 2022, constituting breaches of Licence Conditions and Codes of Practice. The operator agreed to pay the settlement sum in lieu of a financial penalty. No licence suspension or revocation resulted.
Following a regulatory review, the Gambling Commission found failings in the operator's processes for preventing money laundering and protecting vulnerable customers between 2021 and 2022. The lice...
Penalty: £239,085
Corporate Structure
The associated company on record is Hillside (Sports) ENC, a limited partnership registered in Malta (company number P1811) at Quantum House, 75 Abate Rigord Street, Ta' Xbiex, XBX 1120. The entity is active and classified as gambling-related. No incorporation date, directors, or persons with significant control are available through public records.
Hillside (Sports) ENC
Active- Company Number
- P1811
- Registered Address
- Office 1/2373, Level G, Quantum House, 75, Abate Rigord Street,, Ta' Xbiex, XBX 1120
Associated Domains
Hillside (UK Sports) ENC operates bet365.com under its UKGC account. The domain was registered in August 1999 and carries an SSL grade of A. HSTS is not enabled. Trustpilot shows a rating of 1.30 out of 5 from 6,324 reviews, which is among the lowest consumer scores across UKGC-licensed operators in this dataset.
| Domain | Brand | Status | Site Type |
|---|---|---|---|
| bet365.com | bet365 | Active | Mixed |