Overview

Operator Type: Charitable society lottery operator

Contact A Family is a UK-registered charity that holds a society lottery licence from the UK Gambling Commission, granted in February 2026. The organisation was incorporated in 1982 as a company limited by guarantee, a structure typical of charities, and it operates under the trading name "contact" to support families of disabled children across the United Kingdom. Its lottery activity is a fundraising mechanism for its charitable mission rather than a commercial gambling venture.

Despite holding a brand-new licence, Contact A Family earns a trust grade of B (78/100), reflecting its strong corporate and domestic scores. The company scores 100 in both domestic and stability ratings, driven by its fully UK-based structure, ten UK-resident directors, and an entirely clean regulatory record. There are no enforcement actions on file and no offshore interests.

The organisation's guarantee company structure means it has no shareholders and no persons with significant control, which is standard for charities. All funds raised through its lottery activities are directed toward good causes rather than commercial profit.

Where Is This Operator Based?

Understanding where an operator is based matters for regulatory accountability. UK-based operators are subject to UK courts and consumer protection laws.

Headquarters
GO7, WENLOCK STUDIOS 50-52, WHARF ROAD, LONDON, N1 7EU, United Kingdom 🇬🇧
Source: UKGC Register
Company Registered
United Kingdom 🇬🇧
Source: Companies House
Directors Based
United Kingdom (10) 🇬🇧
Source: Companies House
Fully UK-based

This operator is headquartered in the UK and registered with Companies House. They are fully subject to UK courts, consumer protection laws, and regulatory oversight.

Licence Details

Contact A Family holds a single Society Lottery licence from the UK Gambling Commission, which permits charitable and non-commercial organisations to run lotteries for fundraising purposes. The licence was granted on 2 February 2026 and is currently active with no recorded expiry date or special conditions.

UKGC licences held by Contact A Family — Source: UKGC Public Register
Licence Type Status Granted
Society Lottery Active

View on UKGC Register

Enforcement & Compliance History

No regulatory actions recorded.

No enforcement actions recorded.

This operator has no public enforcement actions, financial penalties, or regulatory warnings on record with the UK Gambling Commission.

Corporate Structure

Contact A Family is registered at Companies House under number 01633333 as a private company limited by guarantee (a structure common to charities), incorporated on 5 May 1982. The company is active, with its registered address at Wenlock Studios, London, N1 7EU. It has ten current directors, all of British nationality and resident in the United Kingdom, and no persons with significant control are recorded, consistent with its guarantee company structure.

Company Number
01633333
Incorporated
5 May 1982
Registered Address
Wenlock Studios, Wharf Road, London, N1 7EU

Directors & Officers

Current directors and officers — Source: Companies House
Name Role Residence Appointed
KEEN, Rachael secretary 1 July 2025
KEEN, Rachael secretary 1 July 2025
ARCHER, Elizabeth Ruth Charlotte director 🇬🇧 United Kingdom 17 September 2024
GODWIN, Laura director 🇬🇧 United Kingdom 17 September 2024
KAUR, Ramandeep director 🇬🇧 United Kingdom 17 September 2024
LONGLEY, Vanessa Marie director 🇬🇧 United Kingdom 17 September 2024
CHURCH, Sarah Persephone Sutherland director 🇬🇧 United Kingdom 14 June 2022
CLARKSON, Benjamin Timothy director 🇬🇧 United Kingdom 14 June 2022
SLADDIN, Charles director 🇬🇧 United Kingdom 14 June 2022
CURTIS-MACHIN, Gyllian Kathryn director 🇬🇧 United Kingdom 15 June 2021
TUFAIL, Jamileh director 🇬🇧 United Kingdom 2 December 2020
CHRISTIE, Eleanor Sriyani Jayawardane director 🇬🇧 United Kingdom 11 March 2011

Associated Domains

Contact A Family operates one website, contact.org.uk, which has been registered since May 1999. The domain holds an SSL grade of A and supports both TLS 1.3 and HSTS, indicating solid technical security. No Trustpilot data is currently recorded for this domain.

Domains registered to Contact A Family — Source: UKGC Public Register
Domain Brand Status Site Type
contact.org.uk Contact Active Other